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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

October 28, 2020

ExcellentExcellent excellent excellent excellent Excellent Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by WILLIAMPREVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Oct 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy to hear that your experience was excellent! Thanks for taking a moment to share this feedback and please let us know if we can ever help out again!

October 27, 2020

Jeff was very helpful to answer my questions and get my vehicle in for service in a timely manner. I will probably return for future service. More

by judy.konig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Oct 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Judy, thank you so much for leaving such a glowing review! We look forward to working with you in the future!

October 27, 2020

Everyone was very nice and helpful. I really enjoyed purchasing my car from here and I love that I get free oil changes. It was very easy to come in and get my oil changed. More

by brcoop87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Rich Steelman, Edward Ashford
Oct 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy to hear that you had such a pleasant experience with us at Thompson Chrysler Dodge Jeep Ram! We appreciate your wonderful review, and look forward to doing business with you in the future!

October 27, 2020

Mr. Lepke was friendly and helpful to our needs. He was very understanding of our needs and financial situation. Next thing I know we was pulling off in a brand new reliable car. More

by RGOGOLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Matt Lepke
Oct 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy you were able to drive home in a new car, and as always we love hearing about your positive experience with us at Thompson Chrysler Dodge Jeep Ram Baltimore! We look forward to working with you in the near future!

October 27, 2020

Excellent tech worked on my vehicle . George Neuman. Very professional. Knowledgeable. Always goes the extra step to be sure my vehicle is at it top condution. More

by hd20rules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Total parts department top notch. Always helpful but never mentioned or recognized , Jim Umpleby
Oct 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for leaving this amazing review! We work very hard to meet expectations like yours and we’re happy to hear that your visit went well. Please don't hesitate to reach out if we can ever be of further assistance!

October 26, 2020

I actually live closer to other RAM dealerships, but I drive out of my way to have my truck repaired here. They are kindest and most insightful people who have really gained my trust. Thanks for being g More

by vabrenwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Oct 27, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so happy to hear about your positive experience with us! We appreciate your recurring patronage, and hope to continue doing business with you in the future here at Thompson Chrysler Dodge Jeep Ram Baltimore!

October 26, 2020

They kept me updated about my jeep.They were excellent when it came to customer service. I will take my jeep back for whatever it needs because when I wasn't satisfied they definitely fixed the problem 👍 More

by LINDARACKS273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Oct 27, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks so much for leaving such a great review! At Thompson Chrysler Dodge Jeep Ram we pride ourselves on providing excellent customer service, and look forward to working with you again in the future!

October 24, 2020

Excellent Custer service I was in for an oil change and was in and out in an. outstanding All the service advisors were helpful and courteous More

by BUCK1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Oct 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We can't thank you enough for the terrific review for our service team! Thanks for giving us a chance and letting us know about your experience. Please reach out if we can ever be of further assistance!

October 24, 2020

Great service as always. Even with COVID-19 restriction in place service was time was acceptable and fast. Everyone that I came in contact with was friendly, knowledgeable and helpful. Will definitely retu More

by R. Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Joe Sweitzer, Jeff Tenebaum, Devon Duncan
Oct 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us such high marks! We are constantly hard at work to deliver the best possible experience and appreciate this feedback. Let us know if we can ever help out again!

October 23, 2020

Devon had great customer service. He was knowledgeable of the problem i had and provided a solution when i dropped my vehicle off. Great job More

by shawan71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Oct 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us the opportunity to service your vehicle! We're so happy Devon was able to help out and get to the bottom of the issue. We greatly appreciate this feedback and hope to work with you again sometime!

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