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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

November 03, 2020

Matt is always very helpful whenever I visit to look for a new car. This is the fifth vehicle I have purchased from him at Thompson and will be back again. More

by Paul.doran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Matt Lepke
Nov 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Paul, thank you so much for leaving this wonderful review! We appreciate your continued patronage, and we look forward to seeing you at Thompson Chrysler Dodge Jeep Ram again soon!

November 03, 2020

Service team was polite and friendly, they were able to get my truck in quickly, they found a bad part on my truck it was under warranty and the fixed right then and there More

by laur2325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Joe Sweitzer
Nov 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We love hearing about your great experience with us at Thompson Chrysler Dodge Jeep Ram Baltimore! Keeping our customers happy is our top priority. If you need anything else in the future please let us know, we're happy to help!

November 03, 2020

I brought my vehicle to Thompson Chrysler for a oil change and the service was quick and good. My experience with the service department was excellent. More

by anthonyawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Nov 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Anthony, thank you so much for taking the time to leave such an amazing review! Keeping our customers happy is so important to us! We look forward to working with you in the near future at Thompson Chrysler Dodge Jeep Ram Baltimore!

November 03, 2020

I have always taken my vehicles to Thompson Chrysler Dodge for any services. They have always treated me well and taken care of both my vehicles very well. More

by TXSLVSROTS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Nov 05, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your continued support! We look forward to seeing you next time.

October 31, 2020

Overall I am very pleased with how I was treated at Thompson. Jim Umpleby in the service department was great. He was very willing to accommodate me during the 2 days that I had my Grand Cherokee in fo More

by Joe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Nov 02, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the terrific review, Joe! We work hard to meet expectations like yours and we’re happy to hear that our team offered a pleasant experience during your recent visit. Please don't hesitate to reach out if we can ever be of further assistance!

October 30, 2020

Prices went up which I figured and service was fast and people were very friendly.. wasn't sold anything else not needed. Will be returning. More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Nov 02, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We appreciate that you took a moment to let us know about your experience. Thank you for giving us your honest feedback and please do not hesitate to reach out if we can ever be of further assistance!

October 29, 2020

I gave only two stars because the first salesperson said they didn't believe they could help me,so I was advised Edward Ashford would assist me in purchasing my jeep. The first salesperson had a problem wit More

by DADDYSGIFT0720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward Ashford
Oct 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're disappointed that you have any concerns about your experience. We take this review seriously and hope to speak with you soon regarding your prior visits. Please call us when you have a moment. Sincerely, Joe Sweitzer, Service Director, 410-282-9600

October 28, 2020

Great service! Would definitely go back in the future. On the day I bought my Jeep I was in and out in less then 90 mins! More

by katelyn1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Charles Cadden
Oct 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for this great review! We take pride in keeping our customers happy. We hope to see you back at Thompson Chrysler Dodge Jeep Ram Baltimore soon!

October 28, 2020

Window switch was broken 2 minute fix.Jeff Tenebaum Window switch was broken 2 minute fix. Jeff Tenebaum handled it from ordering the part to replacing the part. Thank Jeff Tenebaum. From the Collie More

by MJ_COLLIER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Oct 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We appreciate you taking the time to leave a great review about your experience with us at Thompson Chrysler Dodge Jeep Ram Baltimore! We're lucky to have you as a customer, and look forward to working with you again in the future!

October 28, 2020

I greatly appreciate the level of professionalism and diligence that was rendered resolving my truck issues. The quality of work I received would compel my recommendation. More

by earlt.youngjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Oct 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks so much for this wonderful review! At Thompson Chrysler Dodge Jeep Ram Baltimore, we strive for customer satisfaction and would be happy to help you with whatever you may need in the future!

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