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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,100 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,100 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

June 30, 2020

Wonderful experience I purchased my first vehicle this passed weekend and I am so pleased. Vincent Azong was very knowledgeable, patient, easy going and just made my exper More

by Daneisa A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Azong
Jun 30, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

June 30, 2020

Your dealership came highly recommended and the service was outstanding. Matt our sales rep was very knowledgable and friendly.! I Would Definitely purchase another véhicle there. More

by RPERK1957
Recommend Dealer
Yes
Employees Worked With
Matt Lepke
Jun 30, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy for this feedback, thank you for sharing such kind words about your experience. Congratulations on your new vehicle and please reach out if we can ever be of assistance in the future!

June 30, 2020

Enjoy able service experience, thanks Jeff (service advisor)Hopefully won’t need anything done but if I do I’ll know my vehicle is in competent hands.... More

by 410samiam@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Jun 30, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for taking a moment to leave this great review for Jeff! We're happy to hear that you can rely on our service team, and we look forward to working with you again!

June 30, 2020

fast fruitful and friendly we got in the dealership got the car and were out in less then 3 hours. Love my new car and will recommend it to my family and friends. Charles I c More

by SHIRLEYYEATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
..I only dealt with 2 employees, Calvin Reed Jr, Charles Cadden
Jul 01, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking a few moments to let us know how we are doing. We will pass this great feedback along to our team. Please let us know if we can ever be of further assistance, and enjoy your new vehicle!

June 30, 2020

I was very pleased by how fast the service was considering with no scheduled appointment Jeff got me in and out. Thumps up for Jeff and the crew who did the service of my Jeep. More

by MZITO180
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Jul 01, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're thrilled to hear about your fantastic experience! Thank you for letting us know about your visit with Jeff and our service department. Please reach out if we can ever be of further assistance!

June 29, 2020

Poor service. I would not recommend this facility for your service. My vehicle went in for an engine light and came out with leaks and AC no longer working. More

by BABYBOYCOREY
Recommend Dealer
No
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Jun 30, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are sorry to hear you had anything less than a 5-star experience. We are looking into your visit and hope to speak with you further about this situation. Can you please call us when you have a moment? Sincerely, Joe Sweitzer, Service Director, 410-282-9600

June 29, 2020

Exceptional service, service representative Jim is an outstanding individual. His attention to detail and willingness to help his customers is outstanding. In fact the entire department does an awesome More

by CWILLIAMS2912
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us such high marks! We are constantly hard at work to deliver the best possible service experience, and appreciate this feedback for Jim!

June 29, 2020

First time using the service center and they were very nice and much quicker then I thought it would be! Definitely will be back for any future situations and service More

by Fitzpatrick316
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so grateful for your feedback! Thank you for your kind words and please do not hesitate to reach out if we can ever help out in the future!

June 29, 2020

Great place to do business!! Everyone is always very helpful and friendly! I wouldn’t take my vehicle anywhere else. Facility is kept very clean too! More

by JLJLYONS5
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Joe Sweitzer, Jeff Tenebaum, Devon Duncan, Raynor Dodd
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We truly appreciate this wonderful review for our service team! Please let us know if we can ever be of further assistance!

June 29, 2020

Jeff was awesome! I would definitely recommend him and their staff. He did what he said and now my truck is back running like it is supposed too. More

by Dax Brooks
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for taking the time to leave this fantastic review! We appreciate your great feedback for Jeff and hope to work with you again!

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