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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,100 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,100 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

June 29, 2020

Great service usually in and out . They are all patient and will help you with any questions you have no matter how busy they are . More

by RAYSEANCHRISTIAN
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Calvin Reed Jr, Jeff Tenebaum, Devon Duncan, Raynor Dodd
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

This review made our day! Thank you for your support and please reach out if we can ever help out again in the future!

June 29, 2020

Brought my jeep in they did not fix any of the problems they say cannot be duplicated at this time and they messed up my dashboard waiting for a service manager call me back More

by Jeepgrand
Recommend Dealer
No
Employees Worked With
Jim Umpleby
Jun 30, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are sorry to hear about this. We are looking into your visit and look forward to speaking with you about this matter soon. Sincerely, Joe Sweitzer, Service Director, 410-282-9600

June 27, 2020

I love this dealership, I am so glad that I got my van from here. I dont take my vehicle no where else to get services or anything, I am always going to stick with Thompson Chrysler Dodge jeep on north po More

by CARAMEL198526
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Raynor Dodd
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We cannot thank you enough for your amazing feedback. Thank you for relying on us to take amazing care of your vehicle, and please let us know if we can ever help out again in the future!

June 27, 2020

Everyone was so nice and professional. My vehicle was completed prior to the originally scheduled completion time. My service rep, Jeff, was thorough and answered all of my questions and concerns. More

by Hcardwell53
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so grateful for your review! Thank you for your business, and please reach out if we can ever be of further assistance!

June 27, 2020

I have had nothing but professional, friendly and courteous service by all at this dealership. I'm thankful to Rich and Jeff who has been there for me and my family. More

by VLOVEISHERE
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

June 27, 2020

Excellent and Professional Service! Devon took very good care of my vehicle and talked with me respectfully. I also noticed that service is better when you don’t wait. More

by graham.selena
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

June 27, 2020

We have had an amazing experience with this dealership for the last 8 cars our family has purchased! Rich Steelman is the best and we feel like we are being taken care of like family! More

by RENACERQUETTI
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Greg Chilton
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Everyone here loves to hear from customers like you! Thanks for continuing to rely on us to offer a great shopping experience, and for leaving such wonderful feedback! Please reach out if we can ever be of further assistance here at Thompson Chrysler Dodge Jeep Ram of Baltimore!

June 27, 2020

When calling to get an appointment for service the availability is scheduled weeks out. Which leaves the customer to have to drive around with the possibility of faulty airbags and in fear of her fami More

by ROE1QUEENB
Recommend Dealer
No
Employees Worked With
Edward Ashford, Raynor Dodd
Jun 30, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We understand your frustration and apologize for any inconvenience. Unfortunately with the current situation, we are restricted in how many customers can be served per day. We hope you will consider speaking with us so that we can find out how to come to a resolution you are happy with. Sincerely, Joe Sweitzer, Service Director, 410-282-9600

June 27, 2020

Always treated great at Thompson! Prices are reasonable. They are very friendly! I will always give Thompson first shot at selling me a car / Truck More

by rob73
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Jim Umpleby, Rich Steelman, Jeff Tenebaum, Devon Duncan, Raynor Dodd
Jun 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

June 27, 2020

They destroyed my transmission in my 2014 Keep Liberty that I LOVED!!! and they should pay for it!!!! I was forced to buy a new car and I still need my transmission fixed and they forced me to move it off More

by Kim Smith
Recommend Dealer
No
Employees Worked With
Devon Duncan, Caleb Thompson
Jun 30, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Kim, we regret to hear that you have any concerns. We take this review incredibly seriously and hope to learn more about this situation. Please call us when you have a moment. Sincerely, Joe Sweitzer, Service Director, 410-282-9600

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