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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

September 18, 2020

Rich deserves a raise. I buy a lot of vehicles I think I found my new go to dealer when I want a new truck in a couple years. My wife will definitely be buying a new wrangler from rich in the near future. R More

by KRISMAGNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Steelman
Sep 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so glad we were able to help you out. Helping our customers is what we love best. Please reach out if we can ever be of further assistance!

September 18, 2020

The service department provided me with an excellent customer experience. I was kept informed of the repair progress and the cost in advance. Great job! More

by ATGERTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Sep 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback. Please reach out if we can ever help out again!

September 17, 2020

Kathy was such a warm and friendly person to work with. She was nice and helpful. I appreciate all she did to help me. It felt like I was working with someone I’ve know for a long time. She made the proce More

by Brex21481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
Sep 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

September 17, 2020

The service at Thompson is excellent. They are always friendly, trustworthy and professional. Each staff member greeted me with a smile and was able to answer all of my questions. I would highly recomme More

by BCNSBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Joe Sweitzer, Jeff Tenebaum
Sep 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

September 17, 2020

Thompson was great to deal with. It was the best car buying experience I’ve ever had. No pressure, good communication, and all while giving the best price. Rich was great. More

by stevestachowiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Art Bush, Greg Chilton
Sep 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are thrilled to have had the opportunity to serve you, and hope you will let us know if we can ever be of further assistance. Enjoy your new ride!

September 17, 2020

Took vehicle in for being unable to start. Was told that main battery needed replaced on a two year old vehicle at over $340.00. Paid the money for the new battery, only to have the warning light about the More

by mark_c_sterling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Tenebaum
Sep 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are disappointed to hear about your experience and take your concerns very seriously. Can you please reach out to us when you have a moment? We would like to learn more about this situation and how we can make it right. Sincerely, Joe Sweitzer, Service Director, 410-282-9600

September 17, 2020

My reason for visiting Thompson Dodge dealership is because of Kathy she is one of the best and I believe only representative there that I would recommend anyone to see More

by ytanya967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Frank Sanza
Sep 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking time to share your opinion with others! We hope to see you again! Please let us know if w can ever help out again!

September 16, 2020

Just had an oil change and they were suppose to check and fill fluid levels. I just put windshield fluid and saw other fluids that were low and should have been topped off. Also all 4 tires had low pressure. More

by markpersiani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Sep 17, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for your review, Mark. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out when you have a moment. Sincerely, Joe Sweitzer, Service Director, 410-282-9600

September 16, 2020

Best my Husband and I ever had in dealership.Have bought Best my Husband and I ever had in dealership. Have bought many vehicles over the years, yours tops them all! Everyone, including Matt and Cal were a More

by GIGI-GRANDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Reed Jr, Greg Chilton, Matt Lepke
Sep 17, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for this amazing review! We will make sure that Calvin and Matt know how much you appreciated their help. Enjoy your new ride and please do not hesitate to reach out if we can ever be of further assistance!

September 15, 2020

I was a great experience for me from the moment I walked in. Every one seemed to be nice they had a free coffee machine there for their customers. Si when we got there we didn't know how long it was going t More

by SANDYLOVE92762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Sep 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience and appreciate this feedback. We look forward to working with you again sometime!

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