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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

September 15, 2020

Awesome costumer service . Good quality work and friendly environment. Reasonable pricing as well as decent amount of time taken for the serving of the car. More

by SILWALRABIN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Sep 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

September 14, 2020

Over the past seven years, Mr. Matt Lepke has helped me to purchase three new Jeeps. Each time, Matt was 100% customer oriented, extremely dependable, and a pleasure to deal with. With my latest purchase, More

by jar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Matt Lepke, Frank Sanza
Sep 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

September 14, 2020

Devon was the best service rep to work with! He was very friendly and communicative. He followed through to be sure everything was taken care of for us. More

by Cfinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Sep 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for this terrific feedback! We are delighted to have had the opportunity to serve you, and hope you will let us know if we can ever be of further assistance!

September 14, 2020

Great service. Good communication and professionalism. Best Dodge service in Maryland! Every experience has been a positive one. I will be back to buy my next Dodge. More

by stovenut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Sep 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking time to share your opinion with others! It's great to hear that our team offered a great experience. We hope to work with you again sometime!

September 14, 2020

Fast service, friendly staff, and a very reasonable shop. Unlike a lot of dealerships, Thompson won't try to scam you or hit you with hidden fees. They're honest people. More

by KEVINHIGGINSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Sep 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so glad we were able to help you out. Helping our customers is what we love best. Please reach out if we can ever be of further assistance!

September 14, 2020

very friendly and helpful staff. i am happy with all of the fallow up phone calls. i look forward to bringing my jeep in for services and accessories. More

by keithclendza
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Charles Cadden
Sep 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking a few moments to let us know how we are doing.We're so happy to hear that you've enjoyed your experience. Please let us know if we can ever be of further assistance and enjoy your new Jeep!

September 13, 2020

Always my go to for my car issues. They stand behind their work. Customer Service is great and performance as well. Have always looked out for my best interest on my 2007 Jeep Compass with close to 150, More

by MCOVELLO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Sep 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

September 12, 2020

The sales and service staff are exceptional and really listen to the customer. Kathy McKinney was great as always to work with and she understood our needs and recommended the right vehicle for us. The sa More

by netracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Kathy Mckinney, Greg Chilton
Sep 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

September 12, 2020

Quick service nice customer service made a appointment and was on time didn’t have to wait long had truck back not when I thought but work was competed More

by SOLAMP23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Sep 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

September 11, 2020

Devon managed to squeeze me in for an oil change at 2:45pm, which was fantastic! Thank you so very much for saving me from having to take another day off from work. More

by ANGELADAVIS825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Sep 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

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