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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

September 24, 2020

Charles got me a great deal on the perfect vehicle! They searched to find me a great financing offer better than the one I brought with me. In and out in a couple of hours. Great experience! More

by KELKEL2376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Ashford, Greg Chilton, Charles Cadden
Sep 25, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

September 24, 2020

Very professional staff. Treated me with respect and did not talk down to me. My keeps engine was making a noise I wasn’t familiar with and they told me it was a normal noise but checked it out anyway just More

by timothyhabart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Sep 25, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so glad we were able to help you out. Helping our customers is what we love best. Please reach out if we can ever be of further assistance!

September 22, 2020

Overall I was pleased with the service and service personnel. However, the hour and a half wait time for a hybrid-qualified technician to become available was objectionable and disappointing. Knowin More

by JENKIEMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Sep 23, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and hope you will reach out if you have any additional concerns. Thank you.

September 22, 2020

Very respectful, friendly, and most of all helpful. My salaesman went above and beyond to make sure that i got the best offer/deal. I was beyond happy whenb i left the dealership. Thanks to Rich More

by deonj5408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Greg Chilton
Sep 23, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this amazing feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

September 22, 2020

Had a nice experience nice people and plans on going back been thinking when i trade in my truck to go there depends on how things go my next visit More

by Flb13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Sep 23, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for taking the time to leave this fantastic review! We truly appreciate your terrific feedback and hope you will reach out if we can ever help again!

September 21, 2020

I have always loved this dealership, I bought my keep from there and it’s up the road from my current address, convenient location and everyone is always so nice, courtesy, professional in person and ove More

by ANGELAZUK25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Sep 22, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

September 21, 2020

This was my first new truck buy my experience at Thomson dodge was great. Wonderful staff and great dealers and awesome prices i will be a repeat customer thank you. More

by WILDWELDER38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Jim Umpleby, Jeff Tenebaum, Devon Duncan, Edward Ashford
Sep 22, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 21, 2020

This is such a great dealership that we and many members of our large family and numerous friends travel many miles to purchase vehicles from them. We have such great confidence in Joe Lyons and we know tha More

by bmengcfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Sep 22, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

September 21, 2020

My experience with Kathy McKinney at Thompson was a really exceptional one! She was full of knowledge on the vehicle of my choosing, and her level of professionalism was beyond excellent. Kathy M. made More

by Rhondafrdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
Sep 22, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

Sep 29, 2020 -

Rhondafrdm responded

I certainly will reach out if I need to, thank you!

September 19, 2020

Great place for service nicest people at any dealership For service, best place in Baltimore to buy a new or used vehicle. If you don’t buy from Thompson you sent to much More

by TEACHEM101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Jim Umpleby, Joe Sweitzer
Sep 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so grateful for your feedback! Thank you for your business and kind words for our team. We hope to work with you again sometime so please reach out if we can ever be of further assistance!

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