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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

September 28, 2020

Calvin Reed is one of the most outstanding dealers I have work with. He is immediately responsive and goes out of his way to help me out with issues that have come up over the past year. He is simply fantast More

by rtamarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Reed Jr, Frank Sanza
Sep 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing your five-star experience here at Thompson Chrysler Dodge Jeep Ram of Baltimore! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

September 28, 2020

I love coming to get my car serviced also i love the sales department when I buy all my vehicles I will continue to come here for all my car needs. More

by latuayasmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Sep 29, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

September 26, 2020

Walks you through everything you need to know about leasing or buying a car. Salesman was very helpful in the process of buying my lease. Dealership very was clean, I felt safe during my visit all covi More

by loralee326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Cadden, Frank Sanza
Sep 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking time to share your opinion with others! We're delighted to hear about your great experience searching for a new vehicle. Please let us know if we can ever help out again!

September 26, 2020

Great service as usual. Appointments are out kinda far but the quality of service is well worth the wait. Other dealers should learn from this service department. More

by monyepryor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Sep 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking a few moments to let us know how we are doing. Please let us know if we can ever be of further assistance!

September 25, 2020

Easy to work with. Knowledgeable, very efficient in and out in no time. Works for you to get the best the deal possible. the whole buying experience was good. More

by Cellini34
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
Sep 25, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We truly appreciate this wonderful review for our team! Thank you for giving us the opportunity to help you find a new vehicle. Please let us know if we can ever be of further assistance!

September 25, 2020

My service advisor failed to communicate with me about what was going on with my Jeep. I called him more than he called me. My check engine light came back on the next day. Joe reached out to me and h More

by youngingrindin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Jeff Tenebaum
September 25, 2020

The service was very good I brought my truck in for 4 recalls that needed to be fixed and everyone was was courteous and helpful! More

by johnkotowski52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Sep 25, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so grateful for your feedback! Thank you for taking a moment to let us know about your experiences. We appreciate the 5-star rating and hope you will reach out if we can ever be of further assistance!

September 25, 2020

Dealership was on the ball and did recall work earlier than appointment, allowing me to pick up car before end of the day. Lots of respect and appreciation shown and now given. Well done. More

by jeffsoutdoorcrafts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Sep 25, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

This review made our day! Thank you for your taking a moment to leave such great feedback for our service team. We appreciate your support and hope to work with you again sometime!

September 25, 2020

If I could give 0 stars I would. The same issue I took my car in for is still happening. My vehicle has had 2 of the same issues and they keep putting a bandage on the problem instead of fixing it. Not to me More

by TAMIABLAKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Tenebaum
September 25, 2020

Many of the vehicles that we send to Thompson's are prepped for shipping to our military personnel overseas. At times, we may have a time element involved where we need things taken care of immediately More

by GregMPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Sep 28, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Thompson Chrysler Dodge Jeep Ram of Baltimore. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

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