Thomas Cumberland Subaru Hyundai

Excellent Experience!!!! James was wonderful!!! He took his time with us and explained the features of the vehicle. I have never had a salesman explain all the features. Hi James was wonderful!!! He took his time with us and explained the features of the vehicle. I have never had a salesman explain all the features. His knowledge of not only the vehicle we purchased, but all the vehicles was amazing. More

Johnathan Loughrie made my car purchasing process so easy! He was so helpful and knowledgeable! Super friendly salesman! Ask for Johnathan Loughrie, when looking for a new car, at Thomas Cumberland! easy! He was so helpful and knowledgeable! Super friendly salesman! Ask for Johnathan Loughrie, when looking for a new car, at Thomas Cumberland! More

Easy Car Buying The folks at Thomas Cumberland Subaru are courteous and professional. Mike, Jamie and Michelle all contributed to making my car purchase enjoyable and The folks at Thomas Cumberland Subaru are courteous and professional. Mike, Jamie and Michelle all contributed to making my car purchase enjoyable and easy. Definitely recommend! More

My buying experience was efficient and the team were very attentive to my needs. Recommend them highly for best price, best location in Garrett/Allegany County and perfect selection attentive to my needs. Recommend them highly for best price, best location in Garrett/Allegany County and perfect selection More

Great Sales lady For being new This was our second car purchase from Thomas. It was a spur of the moment thing and dealing with Covid-19 , We had Kara , She told us she was new but This was our second car purchase from Thomas. It was a spur of the moment thing and dealing with Covid-19 , We had Kara , She told us she was new but she worked with us and if she couldn't answer our question she found someone who could. It took awhile but we understood with all the circumstances going on. Thomas is great to work with. More

new car purchase salesman went far above our needs to insure we got exactly what we wanted. He was both friendly and knowledgeable with helping us choose the right veh salesman went far above our needs to insure we got exactly what we wanted. He was both friendly and knowledgeable with helping us choose the right vehicle More

Wonderful experience. Now on my fourth Subaru. The staff has always been friendly, knowledgeable and helpful. This time was no different. This time I dealt with Pat Yoder. Now on my fourth Subaru. The staff has always been friendly, knowledgeable and helpful. This time was no different. This time I dealt with Pat Yoder. He listened to my needs and found me another good reliable Subaru. This time, I am driving a CrossTrek. I needed the car quickly as my Forester had been totaled in a head on collision. I came out of the accident with only minor bruises and scratches. Within a week I had my new car. More

Great Salesman, Met every expectation that I had. Bailey was courteous and kind and listened to every question that I asked and answered them promptly. I would rate Bailey and Thomas Cumberland A++++. Thank was courteous and kind and listened to every question that I asked and answered them promptly. I would rate Bailey and Thomas Cumberland A++++. Thanks for the great deal. More

Be more transparent about the warranty upgrades I would ask you consider modifying your approach to the upgrades at the end of the buying process. It was presented as though one needs to purchase al I would ask you consider modifying your approach to the upgrades at the end of the buying process. It was presented as though one needs to purchase all of those additional years of warranty and protection, and it significantly increases the purchase price. It would be better if it is presented in a way that explains clearly that these upgrades are purely optional, and that in buying the vehicle, there are already warranties and such included, and these options only offer additional protection. The buyer should not have to guess and parse about what all of these things are, and how they impact the bottom line. More

I had a good experience in purchasing my Ascent. James is a knowledgeable sales person. polite, patient, and attentive. I recommend him as someone easy to work with. a knowledgeable sales person. polite, patient, and attentive. I recommend him as someone easy to work with. More