Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,776 Reviews of Thomas Cumberland Subaru Hyundai
This was the best car buying experience I have ever had. There is no high pressure games. Everyone we met was friendly and helpfull. We had bad credit and they were able to get us financed. The new car is f There is no high pressure games. Everyone we met was friendly and helpfull. We had bad credit and they were able to get us financed. The new car is fantastic also. I would highly recomend a Subaru. More
My car buying experience at Thomas Hyundai has been the best. I felt like they cared from day one. I visited 3 other dealerships initially and the customer service was undesirable to say the least. I st best. I felt like they cared from day one. I visited 3 other dealerships initially and the customer service was undesirable to say the least. I started a new search on the internet. Long story short, I ended up driving 2 and a half hours to Thomas Hyundai just to go get my car. I love my Elantra and I actually get 39.4 miles to the gallon. The staff has been GREAT from their initial response to my email and continues today. I had a problem even went to another dealership because it was closer... the customer service was again undesirable so needless to say. I will be driving back to Thomas Hyundai tomorrow for them to correct the problem the closer dealership did not properly fix. I have vowed to go to Thomas Hyundai for ALL of my service needs. I will continue to drive the distance for the OUTSTANDING Customer Service. More
The sales staff at Thomas Hyundai Subaru is excellent. They are all friendly and helpful. I have bought 2 cars from Amanda Roth and she has helped me look at cars other times when I ended up decided not t They are all friendly and helpful. I have bought 2 cars from Amanda Roth and she has helped me look at cars other times when I ended up decided not to purchase. Every time I come into the dealership she takes the time to help me find what I am looking for and answer any and all questions I have. I think of her, and the other sales staff, more as a friend than a sales person. I have never felt that they just want me to buy a car and leave. The emphasis has always been on finding me a car that fits my needs and my budget. I always recommend that people go to Thomas because of the service that they will get from the sales staff there. More
Our saleman was friendly and helpful. We felt from the Our saleman was friendly and helpful. We felt from the time we arrived at Thomas until we left we were treated with respect. The finance departme Our saleman was friendly and helpful. We felt from the time we arrived at Thomas until we left we were treated with respect. The finance department had all the paper work in order and explained why we were signing each form. The next day when we picked up our vehicle everything was ready to go. This dealership has a professional and happy atmosphere. I love my Subaru. More
I called the dealership on the phone first and I initially received good feelings about the quality and pride they take in their business. I was greeted with a friendly attitude. I drove about 75 initially received good feelings about the quality and pride they take in their business. I was greeted with a friendly attitude. I drove about 75 miles from PA to this dealership to view a car I had seen online. The whole process was easy and I was treated with respect. The salesman I dealt with (Perry) never made me feel pressured at all and made it very clear that I was the one in charge of buying as it was my decision. GREAT DEALERSHIP! More
We have been loyal Subaru owners, 12th purchase for the family since 1995. This transaction was easiest to date. Roman and Brian were both helpful, cheerful and easy to deal with. They got us the car we wa family since 1995. This transaction was easiest to date. Roman and Brian were both helpful, cheerful and easy to deal with. They got us the car we wanted at the price we wanted to pay. Ronan then went through features with my widened if it was her first car, thoughtful and thorough. Goodexperience. I recommend highly!! More