Thomas Cumberland Subaru Hyundai
Cumberland, MD
Filter Reviews by Keyword
By Type
1,773 Reviews of Thomas Cumberland Subaru Hyundai
Always a smooth transaction and friendly service. This dealership employs people who care and take the time to make the purchasing experience quick and hassel free! dealership employs people who care and take the time to make the purchasing experience quick and hassel free! More
Not the typical aggressive approach you often find during car buying experience. Gave me time with the car without hovering over me and once I decided to purchase the transaction was simple and straightforwa car buying experience. Gave me time with the car without hovering over me and once I decided to purchase the transaction was simple and straightforward. Offered to drive the car to PA to save me another trip to the dealership which was a great touch. More
Jimmy was absolutely amazing! He even stayed after hours and took two hours of his personal time to assure that we understood all the features of our new vehicles! He even went and personally bought balloon and took two hours of his personal time to assure that we understood all the features of our new vehicles! He even went and personally bought balloons and helped decorate for our surprise! I wouldn’t go to anyone else! Wonderful service! More
Johnathan was extremely nice, helpful and efficient. He was very knowledgeable about the vehicle, coverage and loan. We are very thankful for him being so helpful in what could have been a very stressful a was very knowledgeable about the vehicle, coverage and loan. We are very thankful for him being so helpful in what could have been a very stressful and overwhelming process. I would give him 10 stars if I could. More
Jamie was great to work with! He was very helpful, and made our car buying experience super easy! We drove from an hour away to see this car, and they did not disappoint! Great customer service! made our car buying experience super easy! We drove from an hour away to see this car, and they did not disappoint! Great customer service! More
Patrick Made it Easy I just bought a 2020 Forester. I knew what I wanted, because truly, the best people drive Subarus, but Patrick made it easy. I was trading in a car th I just bought a 2020 Forester. I knew what I wanted, because truly, the best people drive Subarus, but Patrick made it easy. I was trading in a car that was in the shop after a deer hit so nothing could happen immediately. Patrick made it easy. He sent the person valuing my trade-in up to the collision center and by the time my old car was finished, all I needed to do was show up and sign my name. I dearly love my new car and I'm sure Subaru has a customer for life, but I think Thomas Subaru may as well! Thanks! More
We had to wait over an hour past our appointment to even get to test drive the vehicle we wanted BUT once we decided we wanted it our salesman, Bailey, was wonderful. get to test drive the vehicle we wanted BUT once we decided we wanted it our salesman, Bailey, was wonderful. More
Tammy Shook is amazing, top shelf service with a smile and attention to detail. Follow up and response time best ever. She made my experience a 5 star experience. Thank you Tammy. Frank DiBenedetto and attention to detail. Follow up and response time best ever. She made my experience a 5 star experience. Thank you Tammy. Frank DiBenedetto More
Traded in a leased vehicle for a new lease and had great service and assistance through the whole process from. Everyone I saw was also practicing COVID precautions as well, which was also reassuring to me service and assistance through the whole process from. Everyone I saw was also practicing COVID precautions as well, which was also reassuring to me. More
Bought my 6th car from Thomas Over the years I have been very impressed with the service at Thomas and James was no exception. He was thorough, not pushy, knowledgeable, and list Over the years I have been very impressed with the service at Thomas and James was no exception. He was thorough, not pushy, knowledgeable, and listened to what I wanted in my next vehicle. He explained the features of the car, guided me through all the paperwork, and finally demonstrated the new features for me.before I left the lot. I would certainly recommend him if you are in the market for a new car. More