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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.8
1,773 Reviews

10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,773 Reviews of Thomas Cumberland Subaru Hyundai

August 04, 2020

Always a smooth transaction and friendly service. This dealership employs people who care and take the time to make the purchasing experience quick and hassel free! More

by Joe
Recommend Dealer
Yes
Employees Worked With
Jamie Kline
Aug 11, 2020 -

Thomas Cumberland Subaru Hyundai responded

Joe, thanks for the awesome review! We strive to provide an up-front and friendly environment at Thomas Cumberland and are happy to hear you had a smooth car buying experience. Thank you for your business!

August 03, 2020

Not the typical aggressive approach you often find during car buying experience. Gave me time with the car without hovering over me and once I decided to purchase the transaction was simple and straightforwa More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Johnathan Loughrie, Nate Hoffman
Aug 11, 2020 -

Thomas Cumberland Subaru Hyundai responded

Thanks for taking the time to leave us a review! We're thrilled to hear you had a great experience at Thomas Cumberland. We strive to provide an up-front, transparent, and hassle-free environment for all our customers. Thank you for your business and enjoy your new car!

July 31, 2020

Jimmy was absolutely amazing! He even stayed after hours and took two hours of his personal time to assure that we understood all the features of our new vehicles! He even went and personally bought balloon More

by klogsdon1618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Howard
Jul 31, 2020 -

Thomas Cumberland Subaru Hyundai responded

Kamryn, thanks for the great review! Jimmy and the TC Team were thrilled to be part of your special surprise. Enjoy that beautiful new Palisade!

July 30, 2020

Johnathan was extremely nice, helpful and efficient. He was very knowledgeable about the vehicle, coverage and loan. We are very thankful for him being so helpful in what could have been a very stressful a More

by KAITLINSMITH522
Recommend Dealer
Yes
Employees Worked With
Mark Duvall
Jul 31, 2020 -

Thomas Cumberland Subaru Hyundai responded

Kaitlin, thank you for your kind words! Johnathan is top notch and we're glad to know you had an easy, hassle-free car buying experience with him. Thank you for your business! Enjoy your Elantra!

July 30, 2020

Jamie was great to work with! He was very helpful, and made our car buying experience super easy! We drove from an hour away to see this car, and they did not disappoint! Great customer service! More

by KHeise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kline
Jul 31, 2020 -

Thomas Cumberland Subaru Hyundai responded

Thanks for the review! We're happy to know your drive was worth it! Jamie is a wonderful member of the TC Team and we are glad you had a hassle-free car buying experience with him. Thank you for your business!

July 28, 2020

Patrick Made it Easy I just bought a 2020 Forester. I knew what I wanted, because truly, the best people drive Subarus, but Patrick made it easy. I was trading in a car th More

by reneebutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Jul 31, 2020 -

Thomas Cumberland Subaru Hyundai responded

Renee, thank you for the wonderful review! Patrick is a great asset to our team and we're happy to know we made the car buying process easy for you. We'd love to have you as a customer for life and we'll be here for any future needs you may have. Thank you for your business and enjoy your new Forester!

July 28, 2020

We had to wait over an hour past our appointment to even get to test drive the vehicle we wanted BUT once we decided we wanted it our salesman, Bailey, was wonderful. More

by Chasincansonabay
Recommend Dealer
Yes
Employees Worked With
Mike Mace, Michelle Folk, Bailey Hansel
Jul 31, 2020 -

Thomas Cumberland Subaru Hyundai responded

Thanks for sharing your feedback with us! We're happy to know Bailey treated you well during your time here at Thomas Cumberland. Thank you for your business!

July 27, 2020

Tammy Shook is amazing, top shelf service with a smile and attention to detail. Follow up and response time best ever. She made my experience a 5 star experience. Thank you Tammy. Frank DiBenedetto More

by frankdiben3
Recommend Dealer
Yes
Employees Worked With
Tammy Shook
Jul 31, 2020 -

Thomas Cumberland Subaru Hyundai responded

Frank, thank you so much for the kind review! Tammy is a wonderful asset to the TC Team. We appreciate you sharing your experience and are happy to know it was 5 star worthy. Please let us know if we can be of any service to you in the future. Thanks again!

July 27, 2020

Traded in a leased vehicle for a new lease and had great service and assistance through the whole process from. Everyone I saw was also practicing COVID precautions as well, which was also reassuring to me More

by Charlotte
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Jul 31, 2020 -

Thomas Cumberland Subaru Hyundai responded

Charlotte, thanks for the review! We're happy to know you had a great experience with Patrick and that the whole team made you feel comfortable during your time here. We look forward to helping you again in the future. Thanks for your business and enjoy your new vehicle!

July 27, 2020

Bought my 6th car from Thomas Over the years I have been very impressed with the service at Thomas and James was no exception. He was thorough, not pushy, knowledgeable, and list More

by kgoetschius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Howard
Jul 31, 2020 -

Thomas Cumberland Subaru Hyundai responded

Thank you for sharing your experience with us and for your continued business! James is top notch and we're happy to know you great experience with him. Enjoy your new car!

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