Thomas Cumberland Subaru Hyundai

Mr. Ritchey was very accomodating. We asked to first test drive a car and then decided on a Forester instead. It was 90 t degrees and he said no problem. When we asked him to accompany us on the test test drive a car and then decided on a Forester instead. It was 90 t degrees and he said no problem. When we asked him to accompany us on the test drive, he was very helpful in talking about the features of the Forester and answered any questions that was asked in a pleasant manner. When it was time to purchase, he reviewed all aspects of the deal and then we talked with Britt Files and he completed the necessary paperwork very promptly and in a pleasant manner even though it was getting close time to close. After all paperwork was completed, Mr. Ritchey took us out to the vehicle and showed us even more of the features. We will definitely recommend this dealership to others. It was a very pleasant experience. We are very happy with our purchase. At no time did we feel rushed to purchase or afraid to ask further questions. The price was very reasonable. More

We bought a new 2011 Subaru Outback at Thomas Subaru in Cumberland,Md on 7/6/2011. Our complete experience with them was nothing but Great. From the time we pulled onto the lot, was greeted, and made to Cumberland,Md on 7/6/2011. Our complete experience with them was nothing but Great. From the time we pulled onto the lot, was greeted, and made to feel very welcome and they were there to help us choose the right vehicle for us. Our total experience with them was top notch, we were talked to and not talked down to. Everything was explained in laymans terms that we could understand, all the financing, the car itself, was explained in detail. We would highly recommend Thomas Hyundai Subaru in Cumberland, MD to all our friends and families. Because there you are treated like Family. Perry Ritchey our salesman explained everything in great length, and was very personable and friendly. Very approachable and made us feel he was there to please us and go out of his way to make our experience very pleasant. Also, Brett Files who did our financing, was very pleasant and down to earth, explained everything in detail and was very knowledgeable. The entire group, including Chris Carpenter took time to make us feel welcome. This was definitely one of the best experiences we have had when purchasing an automobile.. Thank you, Austin & Debra Ramsey Everett, Pa 15537 More

Thomas Subaru is a clean and friendly place the buy a car. I didn't feel rushed at all! Everyone worked with me to help me buy car. car. I didn't feel rushed at all! Everyone worked with me to help me buy car. More

Perry was very friendly, very informative and very courteous. I would refer any of my friends to visit Perry if they are car shopping. He spent time outside showing me the different Subaru's on the l courteous. I would refer any of my friends to visit Perry if they are car shopping. He spent time outside showing me the different Subaru's on the lot(answering all my questions) and then spent all the time I needed showing me the functions of the vehicle I ended up buying. This was very helpful to me. He even told me to stop in any time I had a question or needed help with something with my new car. I think that is very rare these days. Sharon Turner More

Service was excellent. I was not scheduled but they were able to take me anyway. I returned earlier than I thought I would but my car was ready. Thomas is great to work with. Would highly recommend them. able to take me anyway. I returned earlier than I thought I would but my car was ready. Thomas is great to work with. Would highly recommend them. More

Johnathan Loughrie was the sales person I dealt with. Fantastic sales person. He is very friendly, very helpful, he knows the automobiles inside & out. He is not a pushy salesman. A great sales person to Fantastic sales person. He is very friendly, very helpful, he knows the automobiles inside & out. He is not a pushy salesman. A great sales person to work with More

We brought our 2011 Subaru Outback in for its first oil change (3750 miles). We received a letter from Thomas giving us a free first oil change which was very much appreciated. The work was done promptly change (3750 miles). We received a letter from Thomas giving us a free first oil change which was very much appreciated. The work was done promptly and the staff I came in contact with (service rep, service manager and parts rep) were very courteous and friendly. We recently traded in our 2008 Subaru Tribeca due to an oil consumption problem and throughout that entire ordeal, the Thomas Subaru staff did everything possible to solve the problem. Subaru finally offered us compensation for our troubles, and with a more-than-fair trade-in value from Thoams, we were able to purchase the Outback. More

I had a great experince with the dealership. I felt very comfortable and did not feel pressured by my salesman. Tom was very respectable and he listened to what my interests were in a vehicle. comfortable and did not feel pressured by my salesman. Tom was very respectable and he listened to what my interests were in a vehicle. More

It was purely our pleasure when buying the Impreza. It was purely our pleasure when buying the Impreza. Perry was very kind, extremely accommodating and informative. Chris made a new friend, that's imp It was purely our pleasure when buying the Impreza. Perry was very kind, extremely accommodating and informative. Chris made a new friend, that's impressive. More

Roman took the hassle out of buying a new car. He listened well and found what I was looking for quickly. This has been my best car buying experience. My thanks to all involved at Thomas Hyundai/Suba listened well and found what I was looking for quickly. This has been my best car buying experience. My thanks to all involved at Thomas Hyundai/Subaru. More