Thomas Cumberland Subaru Hyundai

Looking for the right vehicle is so tough with so much to choose from. Telling Perry that we were looking for an AWD lead us in the direction of a Subaru Outback. I never would have gone for the outback if choose from. Telling Perry that we were looking for an AWD lead us in the direction of a Subaru Outback. I never would have gone for the outback if it wasn't for Perry! He suggested the test drive and we were hooked... On the day of the pick up(96 degrees -HOT) Perry went over the car in FULL detail and explained everything!! I drove away in complete confidence... THANKS THOMAS SUBARU and PERRY!!!!! The Patton's More

We bought our 2011 Outback on 7/25/11.We had been shopping for cars about 2 weeks and were not happy with the offers for our tradein. We found the web site on the internet doing research on various shopping for cars about 2 weeks and were not happy with the offers for our tradein. We found the web site on the internet doing research on various cars and were impressed. Perry was very informative and let us test drive the cars we wre interested in and answered all our questions with NO pressure. The price was very fair and the amount for our trade in was also fair. Brett files did the paper work and Perry went over the car and the owners manual. We look forward to the future car experience with the Thomas folks. The McFaddens. More

My transaction with Thomas Hyundai could not have been improved upon. It was the Hyundai Sonata that brought me in, but it was Amanda Roth that brought me back--back from attempting to get a better deal improved upon. It was the Hyundai Sonata that brought me in, but it was Amanda Roth that brought me back--back from attempting to get a better deal nearer a big city. (That didn't happen!) Thomas, and in particular, Amanda, was fair, thorough, friendly, attentive, and accommodating. I got a better trade-in value here than that which was offered "down-state," and an equal value on the new vehicle. I do not have enough words to adequately express what a positive experience this was for me, espcially considering it was my first new vehicle purchase since becoming widowed four years ago. It was also my first new vehicle purchase since being in Cumberland for thirty-one years, as my husband and I previously always purchsed used vehicles from a reputed local dealer. I have told all of my friends where I purchased the new car and all of the positives surrounding the purchase. I KNOW there will be other new customers at Thomas because of my experience there. I look forward to a repeat performance in, let's say 7 or 8 years. :-) More

Thomas Subaru is the only dealership I have done business with since I moved to this area. Using your scale of 1 through 5, I give Thomas a 10. Jonathan is the best sales person I have ever worked with. He i with since I moved to this area. Using your scale of 1 through 5, I give Thomas a 10. Jonathan is the best sales person I have ever worked with. He is courteous, professional, and always responsive to my needs. His communication skills are simply outstanding and he stays in close contact with me even after the sale. Thomas Subaru should be proud to be represented by Johnathan. Bret also is a fantastic finance manager. He makes the process go smoothly and quickly. Another outstanding professional. Chris Carpenter is the general manager of this store and he is also one of the best managers of any business I have had the great pleasure to work with. I have leased or purchased 4 new vehicles from Thomas Subaru and I would never go anywhere else for my automotive needs. The entire staff at Thomas Subaru gets the best rating possible from my point of view and I believe they should all be recognized by Subaru for their outstanding customer service skills and professionalism. Johnathan Loughrie should receive sales representative of the year based on my experience. Thank you Johnathan for all that you have done for us over the past several years. More

My experience with Thomas Hyundai Subaru made buying a car fun and exciting. They really go out of their way to help you find the best car. I never felt like I was being force to buy something I didn't wa car fun and exciting. They really go out of their way to help you find the best car. I never felt like I was being force to buy something I didn't want. I would definitively buy another car from there. When you go there ask for Roman Spriggs, he is the one that sold me my 2011 Sante Fe. He is a great salesmen and really knows a lot about all of the vehicles there. More

This was my first service experience after purchasing my new subaru from Thomas and all i can say is AWESOME. I had the best expenience that i have ever had with any other dealership. I was so impressed my new subaru from Thomas and all i can say is AWESOME. I had the best expenience that i have ever had with any other dealership. I was so impressed my mother need some work done to her car and i called and made an apointment for her. Please keep up the great work and continue what you are doing!!!!!!!!!!!!!!!! More

I was very pleased with Jonathan and the lady that did our paperwork.Jonathan found me the car I wanted in just a day. When I picked up the car he explained everything on the car to us. He was a lot of he our paperwork.Jonathan found me the car I wanted in just a day. When I picked up the car he explained everything on the car to us. He was a lot of help and I would buy from him again. He does his job very well and doesn't pressure the customer.Thank You More

This is the fourth Subaru I have purchased from this dealership. I deal with them because they are efficient, expedient, friendly and always accommodating. This time, as with previous times, the car b dealership. I deal with them because they are efficient, expedient, friendly and always accommodating. This time, as with previous times, the car buying experience was simple and painless. The car I wanted was quickly located. Mr. Ritchie and the lady who helped me with the financing were both very helpful and professional in their manner. The whole process took very little time, but all my questions were answered and everything was made clear. I like the way that there is no haggling, no 'games', and just straightforward discussion regarding the cost and the trade-in value of my older Subaru. Thank you for making it so easy! There was a young gentleman who helped me on the first day whose name I can't recall, but he was also very helpful and friendly. More

Tom was a great person to deal with. I traveled 4.5hours to purchase the car and he made sure we went through everything before traveling out to Cumberland to pick up the car. The whole process was clean an to purchase the car and he made sure we went through everything before traveling out to Cumberland to pick up the car. The whole process was clean and simple and I was in and out. Tom is very approachable and easy to deal with. I will definitely send him any future business if friends or family decide they would like to purchase a Subaru. More

Mr. Ritchey was very accomodating. We asked to first test drive a car and then decided on a Forester instead. It was 90 t degrees and he said no problem. When we asked him to accompany us on the test test drive a car and then decided on a Forester instead. It was 90 t degrees and he said no problem. When we asked him to accompany us on the test drive, he was very helpful in talking about the features of the Forester and answered any questions that was asked in a pleasant manner. When it was time to purchase, he reviewed all aspects of the deal and then we talked with Britt Files and he completed the necessary paperwork very promptly and in a pleasant manner even though it was getting close time to close. After all paperwork was completed, Mr. Ritchey took us out to the vehicle and showed us even more of the features. We will definitely recommend this dealership to others. It was a very pleasant experience. We are very happy with our purchase. At no time did we feel rushed to purchase or afraid to ask further questions. The price was very reasonable. More