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Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,781 Reviews of Thomas Cumberland Subaru Hyundai
We heard that Thomas Subaru was a good place to look for a new car. We stopped by to just look. Roman gave us enough time by ourselves to look what they had to offer. He then came out to talk to us. He a new car. We stopped by to just look. Roman gave us enough time by ourselves to look what they had to offer. He then came out to talk to us. He was very informative and answered any and all questions that we had. We told him that we weren't quite ready to purchase but we would be getting in touch with him when we were. When the time came, he went all out to find the right car with the features that we wanted. We couldn't have asked for any better service. All of the employees that we talked to at Thomas Subaru were very helpful and courteous. They are not the pushy type. They are the helpful type. We are very satisfied with our new Subaru Outback. We highly recommend everyone to buy a new or used vehicle from Thomas Subaru. More
All the employees who assisted me were very friendly and honest. John, who finalized the sale, was easy to talk to and did not pressure my decision. They offered a great value to trade in my old vehicle a honest. John, who finalized the sale, was easy to talk to and did not pressure my decision. They offered a great value to trade in my old vehicle and also worked with me on financing. Mike, the internet sales rep, directed me to Thomas and stayed on the phone until I found my way. And Tonya in the finance dept. was very clear and helpful. I recommend Thomas to anyone! Great experience, especially after visiting a dealership that was not so friendly and helpful. I love my Hyundai! More
The check engine light came on and I did not knowo what to do. I dropped my vehicle off at Thomas with the request that they repair the problem. They identified the problem very quickly. It was not as s to do. I dropped my vehicle off at Thomas with the request that they repair the problem. They identified the problem very quickly. It was not as serious as I thought it might have been. They were quite helpful, kept me informed of the cost involved, and were willing to stay late to complete the repair and let me pick up my car. Everything was taken care of in one day with out any significnat delays. this is gret work everyone and I will be back again. Patrick :-) More
It was clear that Roman was actually listening to me, especially my concerns about budget and value. He recommended a variety of vehicles and even guided me away from a few that just were "it" for me. I especially my concerns about budget and value. He recommended a variety of vehicles and even guided me away from a few that just were "it" for me. I felt comfortable with the information that he gave me and knew that he wasn't just trying to get a commission. I will work again with him in the future, I'm sure! Everyone at the dealership has been helpful: Mark and Amanda, too! More
This is the second time I have bought a vehicle from Thomas Subaru, and both times it has been a great experience. The staff is always friendly, helpful, as well as knowledgeable about all the vehicles Thomas Subaru, and both times it has been a great experience. The staff is always friendly, helpful, as well as knowledgeable about all the vehicles on their lot. I will always buy my vehicle from Thomas Subaru because they are the best in the area! More
As soon as we arrived Roman made us feel very comfortable and was willing to listen to what we wanted and did a great job fulfilling this. This is our second Subaru from Thomas and we WILL purchase from them and was willing to listen to what we wanted and did a great job fulfilling this. This is our second Subaru from Thomas and we WILL purchase from them again. The process was quick and enjoyable. This dealership is very easy to work with and always goes out of the way to please the customer.I have recommended them to several people looking for a vehicle. More
I found the automobile that I purchased from Thomas Subaru/Hyundai on line through Autotrader.com and while looking at the photos, Mike Mace, the internet sales consultant came on line and we started c Subaru/Hyundai on line through Autotrader.com and while looking at the photos, Mike Mace, the internet sales consultant came on line and we started chatting about the car and my trade in. He walked me through the process and dealt with my credit Union concerning the financing because I was coming from another state, (Ohio). When I arrived, I was greeted in the parking lot by Mike and my salesperson, Bob Giffin. Bob and I took the car for a test drive, Mike Thomas, (the owner) appraised my trade in and a 'No Hassle' deal was made. Bob and Tonya (finance manager) suggested trying for a lower interest rate which I doubted they could find, but to my surprise, they did! The combination of these four people made the whole purchase process so effortless, interacting with them was more like dealing with family. I would without a doubt make that four hour drive again to purchase my next Subaru. I never thought that purchasing a car could be such an enjoyable experience, now I know better. Many thanks to Thomas Subaru/Hyundai and their outstanding staff! I couldn't think of a better dealership, (and salesperson) to recommend purchasing an automobile from! More
Our experience with Thomas Hyundai and Amanda Roth was very positive. This was the first new car purchase my wife and I have ever made. Amanda was very helpful in answering all our questions. She was c very positive. This was the first new car purchase my wife and I have ever made. Amanda was very helpful in answering all our questions. She was courteous and did everything she could to help meet our desire for the type of vehicle we were interested in purchasing wirhout being pushy or overly aggressive. We felt very comfortable during the entire experience. Thomas Hyundai found the lowest possible financing availabe for us, handled the title and registration transfer, and took care of any paper work on the spot. We went to the dealer om a Saturday morning, test drove the car, and drove away a few hours later in a new vehicle. Amanda explained all the many options that were on our vehicle taking the time to make sure my wife and I were comfortable in operating everthing available on the car. She made sure to remind us that she was available to assist us with any needs even after the purchase of our new car. Overall this was a very positive experience and we would highly reccommend Thomas Hyundai and Amanda to anyone looking to purchase a vehicle. More
I recently purchased a 2011 Subaru Legacy. Everyone I I recently purchased a 2011 Subaru Legacy. Everyone I dealt with was friendly, knowledgable and professional. As a car enthusiast, I really appreciat I recently purchased a 2011 Subaru Legacy. Everyone I dealt with was friendly, knowledgable and professional. As a car enthusiast, I really appreciated the fact that the salesperson I dealt with understood cars and not just sales. The price was the best I could find. Everything is upfront and proper, no hidden fees or charges. The entire experience was excellent from start to finish. And I realy happy with my car. More