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Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,781 Reviews of Thomas Cumberland Subaru Hyundai
Thomas dealership has wonderful people and service. Everyone that I have met at Thomas dealership has been very friendly and informative. The people at Thomas dealership always have a smile on their f Everyone that I have met at Thomas dealership has been very friendly and informative. The people at Thomas dealership always have a smile on their faces whenever I am there and they greet you as soon as you arrive. They always call or email me whenever my car is due for a service (such as an oil change). Also they answer my questions reguarding my vehicle. Thses are just a few reasons why I like Thomas dealership. More
We were very pleased with the professionalism and knowledge of our salesman. We never felt pressured into making a decision but felt that he was very honest and made the car buying experience very p knowledge of our salesman. We never felt pressured into making a decision but felt that he was very honest and made the car buying experience very positive for us. We felt that everyone we came in contact with from the salesman to the manager and the finance manager knew their jobs well and put us at ease in making a decision to purchase a car from them. We are very happy with our car and would highly recommend this dealership. More
YOU get prompt service, and all of your questions YOU get prompt service, and all of your questions answered and explained in laymans terms that are easy to understand, and if the person dosen't know YOU get prompt service, and all of your questions answered and explained in laymans terms that are easy to understand, and if the person dosen't know the answer they will direct you to someone that will know. You also have a friendly atmosphere where you are treated very good. Altho your mechanical pricing is a little high you should rember that most of your costomers will be loyal if after purching your vehicals would get some discount on the maintance of same. More
There were three men I worked with, but I don't know there names. There was a woman in service too who impressed me by recognizing me from a year before. Service involved several relatively small thin there names. There was a woman in service too who impressed me by recognizing me from a year before. Service involved several relatively small things - recalls, 3700 mi checkup, oil change, blue tooth replacement and a fog light replacement. Work seems to have been done very well. I also want to commend Sales Rep Amanda - she sold me my car last year and came down to service when she learned I was there to tell them about my blue tooth problems and she was kind enough to show me how to use it and a couple of other things that I had forgotten how to do. I was impressed with her when she sold me the car, and I am more impressed every time I work with her. More
I have been looking on their website for several months at the vehicles that were available. Finally deciding on two a suburu and hyuandi called the dealership and set up a test drive. Taking my friend w at the vehicles that were available. Finally deciding on two a suburu and hyuandi called the dealership and set up a test drive. Taking my friend with me we met Amanda Roth who asked why we were there and she could help us. Amanda rode with us telling us about the two vehicles during the test drive. She was very knowledgeable and answered the many questions that we had. Going back into the dealership she explained the financial aspect of the purpose. While we were talking Chris Carpenter the general manager took my car to work up a trade-in amount. At that time I had only gone for a test-drive but the positive response I received from the dealership decided to buy a vehicle from them. If someone asks me why I chose that dealership? I would answer that this is the first dealership where I did not feel stressed or pressured through the whole car looking-buying process. Thank you for respecting the customer as you try to meet their car purchase needs. More
They did a very good service and the price.was very fair compaired to most places and.everyone is always.so.friendly I.was very pleased with my service. Thanks again for wonderful service compaired to most places and.everyone is always.so.friendly I.was very pleased with my service. Thanks again for wonderful service More
I appreciate that I wasn't pressure in buying this vehicle. Mr. Perry was a very pleasant person to deal with. Tonya was very helpful and I really appreciate all the help that I received. Thank you. vehicle. Mr. Perry was a very pleasant person to deal with. Tonya was very helpful and I really appreciate all the help that I received. Thank you. Sincerely Yours, Linda J Belasco More
We've purchased 4 vehicles from Thomas and have always been well-pleased. Service appointments have been scheduled quickly and both the sales and service staff are first rate. I have shopped at other de been well-pleased. Service appointments have been scheduled quickly and both the sales and service staff are first rate. I have shopped at other dealerships and have had bad sales experiences. They say you'll tell 200 or more people about a bad experience, but not nearly so many about the good. Thomas, thankfully for the Cumberland area, is and always has been the dealership with whom we do our automobile business. Enough good can not be said. More
I do not know who actually did the repair work on our car, however it was done very fast and they were allvery friendly as usual. this is our second car we purchased at hyundia. so betweern seth loar & j car, however it was done very fast and they were allvery friendly as usual. this is our second car we purchased at hyundia. so betweern seth loar & jason miller, they did a great job. Leah & Bob Hawkins More