The Honda Superstore of Joliet

First, I HATE buying cars. As a single woman, I find it a grueling and on occasion infuriating experience and am reminded each time why that is as I hesitantly begin the process. I have purchased 7 cars i a grueling and on occasion infuriating experience and am reminded each time why that is as I hesitantly begin the process. I have purchased 7 cars in my lifetime and have to say that this was my best buying experience by far. I was looking for a used Element, which is hard to find in nice condition. From the moment I came into the dealership (granted with attitude from anticipating the same condescending, insulting sales pitch) I felt as if my salesman, Oren Ferguson, was actually there to help me get what I was looking for and to do his best to make sure the process went smoothly and that he really had my best interest in mind. He actually made me test drive the care 5 times, twice on the first night, and 3 times before I signed the papers on the second evening. He himself, drove it several times because he thought he heard a noise and had the service department check it out again and again. The financing department also did an excellent job at getting me a great rate and made the process easy and relatively painless. I have and will continue to recommend both Oren and HONDA OF JOLIET as a reputable and pleasant dealership to deal with. More

Very friendly service,Oren was very professional and took his time to help me out very easy transaction and I am very greatful for his services. his time to help me out very easy transaction and I am very greatful for his services. More

Fernando Pizano was very helpful from when I had arrived until I left. He listen carefully to everything I had described to him that needed service and did not rush me at any time. Everything was complete until I left. He listen carefully to everything I had described to him that needed service and did not rush me at any time. Everything was completed on time to my satisfaction! Porter Chris was an excellent driver during my shuttle service to Lockport and back. The customer is always taken care at Honda of Joliet guaranteed! More

We first stepped on the lot to look at three different types of used vehicles at 8pm on a Friday night. That is what worked into our schedule to get out there to look. Never once did we feel from Josh t types of used vehicles at 8pm on a Friday night. That is what worked into our schedule to get out there to look. Never once did we feel from Josh that he had anywhere else he wanted to be or anyone else he wanted to help. From that moment to the moment we decided to purchase the car the following Monday, there was never any pressure and he continued to try to find the right car for us. He never once tried to talk us into a car where we had any hesitation about the price, miles, previous owner was a smoker, etc. We had found three cars at three different dealers that we were interested in. We chose to come back to him because of the "first experience" we had and hopes that he would help us find the car that was best for us. Buying a car is a patient experience and he did not rush us in any way, never pressured us to make a decision, and encourages us to consider many different scenarios with the car, financing, etc. To be honest my wife and I do not like buying a car, new or used. There is always a feeling that the next person is getting a better deal, we are not 100% certain what we are buying, and there is always some risk involved. I am happy to say that this was an overall positive experience. We did buy our first new car at this store almost 15 years ago. Since then we have bought cars from different locations and had mixed experiences. This was the best experience we have ever had and we hope that the car will be everything that we wanted it to be. We will be recommending that friends looking for new or used cars visit Josh Tornabeni so they can have a positive experience themselves looking for a car. More

Dani was very helpful getting me a ride home and then with keeping me up to date with when my car would be finished. Honda of Joliet is always honest with me and always does a great job. I've used them with keeping me up to date with when my car would be finished. Honda of Joliet is always honest with me and always does a great job. I've used them for over 6 years now and will continue to use them. More

I Recently Bought A 2013 Accord From Josh Tornabeni, Like Everyone Else I Hate Going To A Dealership And Dealing With Sales People. However, This Time Was Not Like That. I Did My Homework And Josh MaDe The W Everyone Else I Hate Going To A Dealership And Dealing With Sales People. However, This Time Was Not Like That. I Did My Homework And Josh MaDe The WhOle Experience A True Breeze. From The Moment I Arrived There He Was Very Friendly And answered All The Questions I Had. During The Test Drive He Showed Me All The Options And How To Use Them. Josh Got Me A Good Deal For MY Old Car ANd A Fair Price For My New One. Not AT AnY Time Did I Feel PRessured. I Visited A FEw Other Dealers In The Area And I Could Not Say The Same For Them. So I Returned To Josh In Joliet. I Absolutely LOve MY Car And Josh Made My Experience A Great One. I Would Recommend Him To Anyone Interested In A Honda. Josh's Customer Service Is Just Outstanding! More

The process of purchasing a new vehicle went very smoothly, didn't take a long time and the people we dealt with we're great! It was a nice atmosphere and we felt very welcomed! smoothly, didn't take a long time and the people we dealt with we're great! It was a nice atmosphere and we felt very welcomed! More

I heard about Honda of Joliet from a friend and they told me to see Richie Moffett. I did and it was the best decision I ever made. Richie not only gave me a great price but he was knowledgeable and friendl me to see Richie Moffett. I did and it was the best decision I ever made. Richie not only gave me a great price but he was knowledgeable and friendly. He was a pleasure to do business with. And I don't say that lightly. Buying a car has always been a hassle, but Richie made it fun. He is one of the nicest guys I have ever met. Honda of Joliet has some of the nicest people to work with. They care about the customer and what your needs are. I would recommend this dealership in a heartbeat. WHY SETTLE FOR THE REST, BUY FROM THE BEST...... Honda = Joliet & Joliet = Richie Moffett More

I had a minor problem today and Fernando and Todd took care of it without any problem. They went above the call of their job. care of it without any problem. They went above the call of their job. More

If it was not for Ed Wambaja, my wife and I would not have our fantastic vehicle today! Ed sat down with us and listen to exactly what we were looking for in a new vehicle. He constantly made suggestio have our fantastic vehicle today! Ed sat down with us and listen to exactly what we were looking for in a new vehicle. He constantly made suggestions about things that we would have never known about or even considered when choosing a new vehicle. Ed never rushed us at any time in making our decision and was always willing to double check on anything that we asked him to with the manager(s). All of the manager(s), Chris, Casey, and Tim, were always willing and able to work with us and answer any questions that we had brought to them. Susan, in financing, made us aware that we had options available to us that just made sense when it was brought to our attention. We appreciated knowing this because it made our decision easier when finalizing our decision in purchasing our vehicle. All in all, we will definitely recommend Honda of Joliet to anyone who is in need of a vehicle because they truly do care about the customer! More