The Honda Superstore of Joliet

Remarkable attention given to my vehicle by Mr Pizano!! Top notch! Didn't have an appointment but he squeezed me in there without hesitation; best service I've experienced by far! Top notch! Didn't have an appointment but he squeezed me in there without hesitation; best service I've experienced by far! More

This service was a recall. Not happy when that happens, but Fernando Pizano and the dealership made sure I was inconvenienced as little as [\possible. They had a loaner car ready for me as it was going to but Fernando Pizano and the dealership made sure I was inconvenienced as little as [\possible. They had a loaner car ready for me as it was going to take a few days to get the part and do the work. When they started the repair for the recall, they found other work that needed to be done. A few days latter the car was done and I returned to the dealership with my car washed and cleaned waiting for me to go. I was at the dealership no more than 5 minutes and I was on my way. A very good experience for me. More

First visit since purchasing my accord, purchased from a family friend so wasn't too sure of what maintenance it was due for. Mr. Pizano greeted me and set me right up for my oil change. After the quick oil family friend so wasn't too sure of what maintenance it was due for. Mr. Pizano greeted me and set me right up for my oil change. After the quick oil change he explained to me how a quick inspection was completed. He informed me of what services I should consider in the near future: he seemed very knowledgeable and explained the services and what they would entailed in great detail. I left confident knowing the my vehicle was up to date with maintenance. I will be scheduling my upcoming services with Fernando for sure. More

I went in for service this past week and Justin was my service advisor. He was very informative on what services I needed done. Brake flush, power steering flush, and an alignment. Over all I had a good e service advisor. He was very informative on what services I needed done. Brake flush, power steering flush, and an alignment. Over all I had a good experience at Honda of Joliet. Even got out earlier then he told me, which is always good. I will be back next time my wrench light comes on. More

We bought a used 2011 Chevrolet Tahoe. The price was very reasonable. We asked to have the transaction completed in a timely manner and they heard/understood and did just that. Everyone was very frien very reasonable. We asked to have the transaction completed in a timely manner and they heard/understood and did just that. Everyone was very friendly, courteous and professional. We appreciated everything they did to make the transaction as quick and easy as possible. More

Justin Resto was my Service Advisor. He was very helpful and explained all the work and pricing that would be performed on my Civic. In addition to the B3 service he had the shop personnel assess why the le and explained all the work and pricing that would be performed on my Civic. In addition to the B3 service he had the shop personnel assess why the left passenger door would lock/unlock with the key fob and driver door button. Justin was able to provide me with the detailed information on a faulty actuator for the door after consulting with the technicians. Also, he informed me that the technician(s) found that the power steering seal had a leak. He kept me informed of the status of the vehicle and provided a loaner vehicle when it was determined my car would need to be kept overnight until the parts arrived for the door. I had a very positive experience with my service appointment. More

I had the pleasure of working with Oren Ferguson this week during our visit to Honda of Joliet. While I was dreading the whole "car shopping" process, I found myself leaving Honda of Joliet with a smile week during our visit to Honda of Joliet. While I was dreading the whole "car shopping" process, I found myself leaving Honda of Joliet with a smile on my face and a hug for our sales representative, Oren Ferguson. Not only was he EXTREMELY knowledgeable about every single car on the lot (I was thoroughly impressed that he could answer any question we presented him with - for any car), he had a winning, positive and helpful personality that made the entire experience a good one. He worked very hard to get us the best deal possible and explained everything along the way. I will definitely be returning to Honda of Joliet for future car purchases....and I will be asking for Oren Ferguson. Professional, personable and very helpful - I will be singing his praises for a long time. More

I have been taking my car to be serviced at the dealership for many years. I kept returning due to their service quality and other perks, like shuttle service. My recent experience with Todd will dealership for many years. I kept returning due to their service quality and other perks, like shuttle service. My recent experience with Todd will keep me coming back. I felt as if I were at a small town auto shop rather than a dealership. It was a reassuring feeling to be able to count on someone advising me rather than being wary of their advice. More

Very prompt and friendly service. Recommendation for new tires came as a result of completed courtesy inspection which showed I really needed them. Liked the way they gave me 3 options for tires and provid tires came as a result of completed courtesy inspection which showed I really needed them. Liked the way they gave me 3 options for tires and provided me with out-the-door pricing and explanation of tire warranty and road hazard. Tires are not cheap so I was really looking for the best value. Also received lifetime tire rotations! Will continue to do my service there. Thanks Dani! More

THE HONDA EMPLOYEES THAT I HAVE WORKED WITH ARE VERY FRENDLY AND KNOWLEDGABLE. ALSO KEVIN, THE SERVICE MANAGER MAKES SURE THAT PROBLEMS ARE RESOLVED AND HE IS A PLEASURE TO WORK WITH. FRENDLY AND KNOWLEDGABLE. ALSO KEVIN, THE SERVICE MANAGER MAKES SURE THAT PROBLEMS ARE RESOLVED AND HE IS A PLEASURE TO WORK WITH. More