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The Honda Superstore of Joliet
Joliet, IL
1,388 Reviews
At Honda Superstore of Joliet we offer new Honda cars, along with used cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Joliet and Plainfield.
For years, our financial staff at Honda Superstore of Joliet has offered expert advice for those seeking the a great Honda car loan or lease. Our service doesn't stop there. Joliet and Plainfield area customers can come in and take advantage of our knowledgeable Honda car repair technicians, and a fully-stocked inventory of Honda car parts.
You can reach Honda Superstore of Joliet any time by filling out our contact form, by calling us at (815) 506-9259, or simply visiting our Joliet Honda dealership at 3225 Plainfield Rd., Joliet IL 60431.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,388 reviews
June 11, 2023
The service department lacks in customer service, and replace parts with bad parts. The 2013 CRVs currently have a class action suit in progress due to poor manufacturing standards. We’ve had this part r replace parts with bad parts. The 2013 CRVs currently have a class action suit in progress due to poor manufacturing standards. We’ve had this part replaced last year in July due to the bad rattling caused during a cold startup. Prior to leaving I jokingly told Brett, the service coordinator “I bet this part breaks on month 13 and you guys will charge me full price to fix it again next year” his reply was no, we value customer service, if it breaks it’ll be fixed. Fast for always to June 23’ (under one year). The part is broken again. I told them it was the same exact issue. They had my car several days, called me and told me it only needed an oil change…..(seriously….). I took their word for it. Picked my car up and (shocker) when I turned the car on it still rattled. I pulled back into the service bay and told them it needs to ACTUALLY be fixed since that pet is still under a year old. They call me back the next day to confirm that’s indeed the issue, only they’re going to charge me $1200 again to fix!!!! I pod $2000 last year to get the same part fixed. What a scam. They told me they’re voiding the warrenty since I didn’t get my oiled changed there every time oil was due. So then I have to go to the place we get our oil done to get the records, go back and prove to them. At this point I have a gut feeling they’re going to tell me I still have to pay. We’ll see how it goes when I speak to the service manage. Next step will be the Manufacturer regional rep, then HQ. Guarantee I’m Never giving Honda another dime after dealing with Honda Superstore of Joliet…. More
by TylerJ
Employees Worked With
Service
May 14, 2023
Love you guys to death and thank you for all the stuff you guys do. you guys do. More
by K20aef8
Employees Worked With
April 29, 2023
Ken Laing Sr was great to work with! We made an appointment on short notice and he had cars waiting for us to test drive! He was very courteous and professional and thoughtful of our nee We made an appointment on short notice and he had cars waiting for us to test drive! He was very courteous and professional and thoughtful of our needs. Thank you, Ken! More
by MJHENN17
Employees Worked With
March 31, 2023
Ken J. Laing Sr was very helpful and was understanding of our situation! He was able to serve us and help with the details on the vehicle we had in mind! Laing Sr was very helpful and was understanding of our situation! He was able to serve us and help with the details on the vehicle we had in mind! More
by Ted mecinas
Employees Worked With
March 29, 2023
Couldn’t have asked for a better experience, I have been shopping around and by far had the best experience HERE! Everybody I worked with was friendly and was happy to be doing business with me. The process shopping around and by far had the best experience HERE! Everybody I worked with was friendly and was happy to be doing business with me. The process was made easy and at the end of the day my new Jeep Grand Cherokee was beautifully cleaned. More
by Mario Velazquez
March 26, 2023
In all my car buying experiences, I think this was the best Francisco was amazing and respectful. He’s a class act and breaks the stereotype of car salesmen. He’s authentic, respectful and works for his c best Francisco was amazing and respectful. He’s a class act and breaks the stereotype of car salesmen. He’s authentic, respectful and works for his clients. I appreciate how well the car buying process went. More
by Sarah K
Employees Worked With
Francisco Herrerra Jr
March 21, 2023
Francisco seemes to be a genuinely nice guy. Easy to deal with. George in the Finance dept. was under the weather but still was very helpful. Easy to deal with. George in the Finance dept. was under the weather but still was very helpful. More
by soxfanmartyp
Employees Worked With
George in Finance dept., Francisco Herrerra Jr
