The Honda Superstore of Joliet

From the moment my wife and I walked onto the sales floor of the Hold of Joliet Store we were greeted with a friendly greeting from our sales consultant Josh Tornabeni. Providing a comfortable, non-pushy sal of the Hold of Joliet Store we were greeted with a friendly greeting from our sales consultant Josh Tornabeni. Providing a comfortable, non-pushy sales approach from start to finish, Josh created an enviroment that allowed us to make a clear and confident buying decision. We were given a tour of the facilities, with a thorough understanding of how Honda of Joliet will continue to provide the same excellent service furnished on the front end for the life of the car. My wife and I did purchase our first new car together and we couldn't be more thankful for Josh Tornabeni and the entire Honda of Joliet team for making this car-buying experience one to smile about. More

We had been considering purchasing a second vehicle and found a used vehicle in an advertisement, although being a 2 1/2 hour drive, decided to check it out. It was well worth our trip! The experience we h found a used vehicle in an advertisement, although being a 2 1/2 hour drive, decided to check it out. It was well worth our trip! The experience we had at Honda of Joliet was amazing. This vehicle was in excellent condition and Josh Tornabeni explained everything about it in great detail but without pressuring us in any way. This was absolutely the best experience we have ever had at a dealership! We were treated with utmost respect by all employees and will definitely recommend the dealership and Josh to all our family and friends. More

Working with Richie was great. His personality and professionalism are well suited to his position as a Honda salesman. I would purchase a car from him again. Unfortunately after our great experience professionalism are well suited to his position as a Honda salesman. I would purchase a car from him again. Unfortunately after our great experience with him, we walked into the business office. I placed an empty cup in the trash can in Mr. MacGlashing's office before taking a seat. He got up out of his chair and took the cup out of the garbage, and left the room to put it in a different receptacle- who does this? I found him to be rude and condescending throughout our time together. I would not purchase a car at the dealership if I had to sit with him again. More

My Honda Civic Hybrid was in dire straits and I had to have the IMA battery replaced. Todd explained that it would cost $3,000 and I immediately went into panic mode. We just got married, the holidays, have the IMA battery replaced. Todd explained that it would cost $3,000 and I immediately went into panic mode. We just got married, the holidays, no money...you get the picture. I said forget it and we would pick the car up the next day. Todd called back that afternoon explaining that the car was under warranty and it would be of no cost to me. Todd didn't really need to help us out by doing research. The place was so busy, I wouldn't think he would have time for me. For this, I say thank you Todd Porterfield. You show us what it means to give service with a passion and excellent problem resolution! Merry Christmas to you and your family, Todd. We will always be loyal to your service. More

The best experience ever purchasing a car.Monica was patient and suportive during my looking phase.Everyone at the dealership was happy and friendly.JUST great.The car when i picked it up was perfect al patient and suportive during my looking phase.Everyone at the dealership was happy and friendly.JUST great.The car when i picked it up was perfect all the extras were done to perfection. More

We went in the the deslership looking for a 2013 Honda Accord v6 in the 6 speed manual and were pleased to find it in the showroom floor. We were assisted by a Mr Ubaldo Rodriguez who at all times was ver Accord v6 in the 6 speed manual and were pleased to find it in the showroom floor. We were assisted by a Mr Ubaldo Rodriguez who at all times was very friendly and professional. Although the process was a bit lengthy which is pretty unavoidable we were very happy to hear that we got exactly what we wanted for our trade in and got a great deal for our lease. Also since the car was in the showroom the battery was a bit iffy so Mr Ubaldo arranged for us to get a new battery installed immediately which led to a perfect buying experience. We know exactly where we are going for any future purchases and will be recommending this dealership for years to come. More

I'm Steve, me and my wife are regular customer of I'm Steve, me and my wife are regular customer of Honda of Joliet. We have a great experience and wanna share it with you. The day before thanks givi I'm Steve, me and my wife are regular customer of Honda of Joliet. We have a great experience and wanna share it with you. The day before thanks giving me and my wife took our Car at Honda in Joliet to get checked. It was pretty busy due in the holidays. But Todd Porterfield still have a energy to smile and asked us if we been helped. He immediately took us in his desk and asked what we need help for. Todd gave us a great customer service. He answer and explain everything what we need to know about our car. Todd Porterfield is good worker and good asset in this company. Thank you so much for the good service and we definitely purchase another vehicle in Honda in the future. More

My husband has always taken care of our car. Unfortunately, I now have to take on that responsibility. I was very nervous, and afraid I was going to be taken advantage off. Luckily for me, my se Unfortunately, I now have to take on that responsibility. I was very nervous, and afraid I was going to be taken advantage off. Luckily for me, my service advisor was Todd Porterfield. He was very knowledgeable about my vehicle and was able to explain what was wrong with the car so even I could understand. The quote Todd gave me for the work was perfect so I was not surprised when it was time to check out. Also, he always updated me the status of my vehicle in the lounge so my visit was very pleasant. More

Josh was very good to deal with. He came to my house to pick me up (30 moles away). Great experience Josh is the best pick me up (30 moles away). Great experience Josh is the best More

Josh helped my husband and I in such short notice, not only did he go above and beyond are expectations but within 4 hours of meeting him he found us our first family car, got us in and out of the dealers only did he go above and beyond are expectations but within 4 hours of meeting him he found us our first family car, got us in and out of the dealership and now we have the van we always needed. Josh was kind to my son, my husband and me. He went out of his way to find us a reasonable price, a price we could afford and had a smile on this face the whole time. Josh said, "I have been selling cars for 14 years, its not about me making money, it's about finding lifelong customers and making them happy." It is nice to have dealt with such a nice man, who didn't give us a run around but instead gave us the truth. We never noticed a dent in the van we bought, but he made sure to point it out just so that he didn't feel he cheated us. That right there is a quality you don't come across often with sales associates. He shared with us his thoughts and opinions on our new van, which were all positive. He treated us like family or friends, not just a quick buck. I am grateful we got to meet Josh and work with him. I wouldn't be surprised to see him as a manager one day. I have never experienced so much hospitality and kindness at a dealership before until I went to Honda of Joliet and worked with Josh! Thanks again for all your hard work! More