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The Honda Superstore of Joliet
Joliet, IL
1,373 Reviews
At Honda Superstore of Joliet we offer new Honda cars, along with used cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Joliet and Plainfield.
For years, our financial staff at Honda Superstore of Joliet has offered expert advice for those seeking the a great Honda car loan or lease. Our service doesn't stop there. Joliet and Plainfield area customers can come in and take advantage of our knowledgeable Honda car repair technicians, and a fully-stocked inventory of Honda car parts.
You can reach Honda Superstore of Joliet any time by filling out our contact form, by calling us at (815) 506-9259, or simply visiting our Joliet Honda dealership at 3225 Plainfield Rd., Joliet IL 60431.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,373 reviews
March 31, 2023
Ken J. Laing Sr was very helpful and was understanding of our situation! He was able to serve us and help with the details on the vehicle we had in mind! Laing Sr was very helpful and was understanding of our situation! He was able to serve us and help with the details on the vehicle we had in mind! More
by Ted mecinas
Employees Worked With
March 29, 2023
Couldn’t have asked for a better experience, I have been shopping around and by far had the best experience HERE! Everybody I worked with was friendly and was happy to be doing business with me. The process shopping around and by far had the best experience HERE! Everybody I worked with was friendly and was happy to be doing business with me. The process was made easy and at the end of the day my new Jeep Grand Cherokee was beautifully cleaned. More
by Mario Velazquez
March 26, 2023
In all my car buying experiences, I think this was the best Francisco was amazing and respectful. He’s a class act and breaks the stereotype of car salesmen. He’s authentic, respectful and works for his c best Francisco was amazing and respectful. He’s a class act and breaks the stereotype of car salesmen. He’s authentic, respectful and works for his clients. I appreciate how well the car buying process went. More
by Sarah K
Employees Worked With
Francisco Herrerra Jr
March 21, 2023
Francisco seemes to be a genuinely nice guy. Easy to deal with. George in the Finance dept. was under the weather but still was very helpful. Easy to deal with. George in the Finance dept. was under the weather but still was very helpful. More
by soxfanmartyp
Employees Worked With
George in Finance dept., Francisco Herrerra Jr
March 19, 2023
We had such a great experience with Honda of Joliet Salesman Joe was extremely helpful and made our purchase so easy and hassle free. I explained every detail and the functions once we made the purchas Salesman Joe was extremely helpful and made our purchase so easy and hassle free. I explained every detail and the functions once we made the purchase . I highly recommend this dealer and salesman Joe .!!! More
by Alfon501
Employees Worked With
March 10, 2023
If you’re going to visit Honda of Joliet, make sure you make an appointment with Francisco. He was great to work with. He’s not your typical car salesman. He does what he can to earn your business and does make an appointment with Francisco. He was great to work with. He’s not your typical car salesman. He does what he can to earn your business and does not pressure you into a sale. Great experience buying my dream car. More
by Zanoni033
March 10, 2023
This was the fourth Honda bought from Honda of Joliet I’m very satisfied with the cars and sales and service Francisco was very helpful as were all the people there. very satisfied with the cars and sales and service Francisco was very helpful as were all the people there. More
by Hawks5663
Employees Worked With
Other Employees :
Francisco Herrerra Jr
March 09, 2023
I purchased a vehicle and within 2 weeks I ran into a concern/issue that I wanted to discuss the dealership. I spoke with Shawn (manager) and he was very dismissive and rude. He never asked me for my nam concern/issue that I wanted to discuss the dealership. I spoke with Shawn (manager) and he was very dismissive and rude. He never asked me for my name, phone number, what vehicle I purchased or any other basic information. He continued to talk over me throughout our conversation. It wasn’t until I brought this behavior to his attention that he then asked me for my information & then ultimately stated that he couldn’t “help”, as he has to “draw the line” on when he can and can’t help customers. I understand that there is only so much one can do, however, there was no genuine concern or compassion towards me as the customer. Very poor customer service skills. I would recommend speaking to another manager if possible, especially if you want your concerns heard. Still recommending this dealership because I had a great experience purchasing our new vehicle with our salesman, Manny, but definitely am not happy with how I was treated by the manager, Shawn. More
by Mendoza
Employees Worked With
Shawn (Manager)
March 06, 2023
Everyone was extremely helpful and really nice. Francisco was great and very knowledgeable and went over every detail about the vehicle and the coverage that came with it. I have nothing but good t Francisco was great and very knowledgeable and went over every detail about the vehicle and the coverage that came with it. I have nothing but good things to say about Honda of Joliet's customer service More
by Jasonstu789
Employees Worked With
George, Francisco Herrerra Jr
