The Honda Superstore of Joliet

Chris is an excellent sales rep, he explained us of all detail customers need to know in order making sound choice. He came across as trustworthy man. We highly recommend Chris for your future purchase of detail customers need to know in order making sound choice. He came across as trustworthy man. We highly recommend Chris for your future purchase of Honda. More

Bought our first car here! Debbie is very helpful with assisting us & really nice would highly recommend coming here to buy your next car! Debbie is very helpful with assisting us & really nice would highly recommend coming here to buy your next car! More

Debby was an angel. The deals were okay as well but i’d definitely buy another car from her. The deals were okay as well but i’d definitely buy another car from her. More

Joe was extremely knowledgeable about the vehicles we looked at and helped us find just what was right for our family. looked at and helped us find just what was right for our family. More

10/10 experience would highly recommend , buying your first vehicle , very helpful and very patient and outgoing very fascinated with the business . first vehicle , very helpful and very patient and outgoing very fascinated with the business . More

The service department lacks in customer service, and replace parts with bad parts. The 2013 CRVs currently have a class action suit in progress due to poor manufacturing standards. We’ve had this part r replace parts with bad parts. The 2013 CRVs currently have a class action suit in progress due to poor manufacturing standards. We’ve had this part replaced last year in July due to the bad rattling caused during a cold startup. Prior to leaving I jokingly told Brett, the service coordinator “I bet this part breaks on month 13 and you guys will charge me full price to fix it again next year” his reply was no, we value customer service, if it breaks it’ll be fixed. Fast for always to June 23’ (under one year). The part is broken again. I told them it was the same exact issue. They had my car several days, called me and told me it only needed an oil change…..(seriously….). I took their word for it. Picked my car up and (shocker) when I turned the car on it still rattled. I pulled back into the service bay and told them it needs to ACTUALLY be fixed since that pet is still under a year old. They call me back the next day to confirm that’s indeed the issue, only they’re going to charge me $1200 again to fix!!!! I pod $2000 last year to get the same part fixed. What a scam. They told me they’re voiding the warrenty since I didn’t get my oiled changed there every time oil was due. So then I have to go to the place we get our oil done to get the records, go back and prove to them. At this point I have a gut feeling they’re going to tell me I still have to pay. We’ll see how it goes when I speak to the service manage. Next step will be the Manufacturer regional rep, then HQ. Guarantee I’m Never giving Honda another dime after dealing with Honda Superstore of Joliet…. More

Ken is a superstar. True to his words. Vehicle arrived before the promise date. Thank You. Will refer him to friends. True to his words. Vehicle arrived before the promise date. Thank You. Will refer him to friends. More

Love you guys to death and thank you for all the stuff you guys do. you guys do. More

Ken Laing Sr was great to work with! We made an appointment on short notice and he had cars waiting for us to test drive! He was very courteous and professional and thoughtful of our nee We made an appointment on short notice and he had cars waiting for us to test drive! He was very courteous and professional and thoughtful of our needs. Thank you, Ken! More