The Honda Superstore of Joliet

We have historically taken our Fit up to the Naperville dealership for service, despite living in Joliet. This is largely because we have never been all that satisfied with the service provided at the Joli dealership for service, despite living in Joliet. This is largely because we have never been all that satisfied with the service provided at the Joliet location. However, this experience GUARANTEES that we will NEVER go back...for anything. In the past, we have just driven up to get service. However, after being chastised for this the last time and being told that we should make appointments, we did so for this visit. However, when we drove up, they told us the wait would be over two hours owing to all the customers that were backed up waiting for service. We pointed out that we had a scheduled service visit and they informed us that it made no difference because they provide service in a first come, first served model. THEY HAD PREVIOUSLY TOLD US TO SCHEDULE SERVICE! It is a real slap in the fact to find out that, after making a service appointment because THEY had previously told us to do so, that it made absolutely NO difference and that it was still going to be first come, first serve. It is the last time we will go back to Honda of Joliet. It is just easier to go up to the Naperville location and use it as an excuse to also have a dinner out after the service is completed. More

Joe Parra was very helpful and knowledgeable. The buying process was smooth and they were very generous with my deal. This is the third car I buy from them. The buying process was smooth and they were very generous with my deal. This is the third car I buy from them. More

The whole buying process was so smooth and wonderful had a great experience especially with Debby our sale's person. She is fantastic. a great experience especially with Debby our sale's person. She is fantastic. More

They were very polite and respectful. The process was pretty straight forward. I really appreciated their financial transparency. I would say it’s one of the best experiences I’ve persona The process was pretty straight forward. I really appreciated their financial transparency. I would say it’s one of the best experiences I’ve personally had at a dealership. More

Very friendly. Had a wonderful experience. Knew what we wanted & we were in and out. Fairly easy Had a wonderful experience. Knew what we wanted & we were in and out. Fairly easy More

Allen and Alex were both incredibly helpful and got me into my new car with little hassle if any. Highly recommend for the friendly staff and solid deals. into my new car with little hassle if any. Highly recommend for the friendly staff and solid deals. More

Everyone was very kind and helpful. The transaction went as smoothly as I could have wanted. Next time I buy a car I will be coming back here The transaction went as smoothly as I could have wanted. Next time I buy a car I will be coming back here More

Nice dealership and looks same as Lisle Honda Superstore . Easy to work with friendly staff . Easy to work with friendly staff More

Excelente atención. Recomiendo al Representante Joe Parra, te explica lo bueno y lo mejor de cada vehículo y consigue que encuentres lo que realmente necesitas. El vehíc Recomiendo al Representante Joe Parra, te explica lo bueno y lo mejor de cada vehículo y consigue que encuentres lo que realmente necesitas. El vehículo muy bueno y muy cómodo, con una gran tecnología. El Color me encantó y solo tuve que esperar un día para que me trajeran el modelo que elegí. More

I came in to look at a Honda civic and thanks to Allen and others who work here I walked away with a car 10x better for the same price. Very friendly staff and environment! and others who work here I walked away with a car 10x better for the same price. Very friendly staff and environment! More