The Honda Superstore of Joliet

Very happy customer I bought a 2007 Acura and after leaving the dealership some check engine lights came on. I took the car back and expected to be told that it was my p I bought a 2007 Acura and after leaving the dealership some check engine lights came on. I took the car back and expected to be told that it was my problem and that I bought it as is.(I did, it had NO WARRANTY) To my surprise thats not what I was told. They assured me to fix the car or refund my money in full. WOW!! They stood behind the car they sold me. I decided to have them fix the car and they did. They took the proper steps to fix the car right and warranty the work that was done. It was not a cheap fix either and they never once asked me to cover any cost. This was not ideal but I understand that in the real world things happen. Its really easy to look good when everything goes well. Its how you do business when things go wrong that make you!! Im not a big fish. Shoot I probably bought one of the cheapest cars on the lot but they took care of me!! I had a brand new loaner car until my car was fixed. In the end I got the quality car I bought and I am an EXTREMELY HAPPY CUSTOMER!!!! I will buy more cars from them because I know they stand behind what they sell.!!! Quality cars and quality customer service is important to them!!!Thanks Mark!!!!! More

Best Deal I received on a new Honda! I went to Honda of Joliet. I met Josh Tornabeni. He was friendly, courteous & a extremely helpful salesman. He got me a great deal without any back an I went to Honda of Joliet. I met Josh Tornabeni. He was friendly, courteous & a extremely helpful salesman. He got me a great deal without any back and forth haggling! I purchased a new car there from him the same day! When I need another Honda I definetly will return there and hopefully Josh will still be available to assist in getting another great deal! Thanks Josh and thanks Honda of Joliet for treating me right!! More

Satisfied Customer Recently bought a new Accord and traded in my old 1996 Accord. Oren Ferguson was very professional and very patient with me. He address my concerns an Recently bought a new Accord and traded in my old 1996 Accord. Oren Ferguson was very professional and very patient with me. He address my concerns and answers all my questions ; he spend time to show me the bells and whistles of the new car as well. Happy to have worked with Oren and will gladly recommend him to my friends and colleagues. More

I just bought 2016 crv. It was great exprience work with his It was great. I got good price for my crv I cisited honda of aurora. Before coming to joliet.i was not satesfied regarding price with manager. Hear It was great. I got good price for my crv I cisited honda of aurora. Before coming to joliet.i was not satesfied regarding price with manager. Hear bryan was very helpful in making deal. We fineshed deal in 15 minutes More

Genuine Dealership I recently purchased a Honda Pilot from Honda of Joliet. The car buying process is one of my least favorite things due to pushy salespeople and lots I recently purchased a Honda Pilot from Honda of Joliet. The car buying process is one of my least favorite things due to pushy salespeople and lots of hovering. I was quite pleased with how I was treated at Honda of Joliet. I started out talking with Missy Morrill, who couldn't have been more pleasant and not at all overbearing. She made me feel comfortable and glad with my choice to visit Honda of Joliet. I was then directed to Nelson Caban, who again was a pleasure to work with. He discussed with me what I was looking for and we went ahead from there. Upon getting my Pilot, Nelson walked me through the car's features and began the purchase process. Not once was I overwhelmed with pushy people who seemed to just want my money...I felt that they took the time to listen to what I had to say and genuinely cared. Great place to purchase a vehicle! More

Very Poor Service experience Service personnel asleep at the wheel. They stare at their computers and do not greet you or even acknowledge you. Long wait to get any help. One bath Service personnel asleep at the wheel. They stare at their computers and do not greet you or even acknowledge you. Long wait to get any help. One bathroom for customer and employees to share. Employee in there for over 15 minutes as a break time while customers crossed their legs. Consierre in area was no help at all. Shuttle bus was AWOL. Had to walk. Worst service experience ever. Tatted up crew was terrible. Long wait time for a recall fix. They threaten to give your part to someone else if you do not schedule right after they call. I will buy my next new Honda from another dealershiip. More

Very professional and caring! Oren Ferguson is a wonderful salesperson and extremely professional, friendly and very caring to our needs. He is very knowledgeable about the van we Oren Ferguson is a wonderful salesperson and extremely professional, friendly and very caring to our needs. He is very knowledgeable about the van we purchased and patiently took the time to walk me through all the new technology long after the dealership closed. Was a wonderful experience at Honda of Joliet! Thank you Oren! I love my new van! More

Gerald Pastore Gerry helped us buy our new Honda Ridgeline, he walked us through all of the options and helped us look through other possible vehicles to see what fi Gerry helped us buy our new Honda Ridgeline, he walked us through all of the options and helped us look through other possible vehicles to see what fit us right, he took the time with us we needed to be sure. There was never any rush or pressure and he even got us the most money back from our trade in... almost double what carmax was going to pay, Carless is more like it. Overall I give Gerry 5 stars as well as Honda of Joliet. More

New car We had a wonderful experience at Honda of Joliet .The costumer service I was shown by JOSH TORNABENI was excellent !! Thank you for new car. We had a wonderful experience at Honda of Joliet .The costumer service I was shown by JOSH TORNABENI was excellent !! Thank you for new car. More

Awesome and interesting John Wise was very professional, friendly and informative about the vehicle I was interested in purchasing. He was quick to know what I wanted to pu John Wise was very professional, friendly and informative about the vehicle I was interested in purchasing. He was quick to know what I wanted to purchase and I felt very much at ease in making my decision when I spotted the vehicle I was to purchase. David Nemanik prepared the necessary papers quickly and he explained the operational procedures so easily that when I drove off with my beautiful Honda CRV, I felt that I owned the vehicle for years. My thanks to both of them because purchase was comfortably done, I enjoyed working with both John Wise and David Nemanik, and I love my Honda CRV. I would definitely return to Honda of Joliet when I am ready to purchase a new vehicle and thank you John Wise and David Nemanik. More