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The Honda Superstore of Joliet

Joliet, IL

4.7
1,373 Reviews
At Honda Superstore of Joliet we offer new Honda cars, along with used cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Joliet and Plainfield. For years, our financial staff at Honda Superstore of Joliet has offered expert advice for those seeking the a great Honda car loan or lease. Our service doesn't stop there. Joliet and Plainfield area customers can come in and take advantage of our knowledgeable Honda car repair technicians, and a fully-stocked inventory of Honda car parts. You can reach Honda Superstore of Joliet any time by filling out our contact form, by calling us at (815) 506-9259, or simply visiting our Joliet Honda dealership at 3225 Plainfield Rd., Joliet IL 60431.
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3225 Plainfield Road

Joliet, IL

60431

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Showing 1,373 reviews

December 31, 2018

Wonderful service and very knowledgeable We just bought a new CRV a few days ago from Honda of Joliet. Carlos P. and Missy explained all our questions and concerns and made us feel we made t More

by LindaR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos P. ; Harvey, Missy Korallus
December 31, 2018

Great service! We recently purchased a 2018 CRV with the help of a great salesman named JB. He was very helpful throughout the whole process. This is the third veh More

by vegigurl56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bazan
December 19, 2018

Mike Poulos Mike was very friendly, professional and super knowledgeable about the Honda vehicles. Was a pleasure to work with and we recommended him highly. An More

by Wally Loncala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Abrecea, Mike Poulos
December 18, 2018

Renata Piatek Rich is the best!!!!Very nice professional seller.I recommend it!!A very helpful person!I I am very pleased that Rich helped mi choose the car .Than y More

by Renata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ponulak
December 15, 2018

A pleasant experience because of people who cared. Angela ! The people that we encountered were extremely helpful and went above and beyond others. Angela and Tamara were not only very helpful but wonderful to More

by gdski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Hollaway, Angela Polichemi
December 03, 2018

not informing buyers of DEFECT in 1.5L turbo 1.5 L turbo in 2017 and 2018 vehicles . fuel is entering the oil system causing it to over fill. some reports as little as 500 miles . when over fill More

by consumer john
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Poulos
Dec 03, 2018 -

The Honda Superstore of Joliet responded

Dear John: We have not had any incidents/failures here at Honda of Joliet pertaining to the over filling issue you are describing. The potential for fuel entering the oil at high levels only arises during consistent short-trip driving during extremly cold temperatures (engine never gets a chance to warm up). All auto manufacturers with direct injection engines are exposed to this. Completely keeping fuel out of the oil is impossible. When vehicles are driven long enough the fuel evaporates out, leveling out the oil. There is a fix, or proudct update as the manufacturers say, to mitigate this condition. In Honda's case it is being rolled out in the 5 coldest states. When sufficient replacement parts are available, the remainder of the northern states will receive the roll out of the replacement parts. I hope this sufficiently addresses your concerns. Sincerely, Rick Korallus. Honda of Joliet.

Dec 03, 2018 -

consumer john responded

why are people not being told of this issue before purchasing .

Dec 03, 2018 -

The Honda Superstore of Joliet responded

Hi John. When is a mutually agreeable time to set an appointment to meet with our Service Manager and myself to go over your concerns? My email address is rkorallus@hondaofjoliet.com Sincerely, Rick Korallus Honda of Joliet.

Dec 04, 2018 -

consumer john responded

Mr. Koralius, I have owned this vehicle for 4 weeks and 500 miles. All I want is to return the vehicle and wash my hands of this whole deal. Mike told me it was my problem now and I would have to take it up with Honda. And that would require an attorney and court proceedings.So much for customer service. So I asked about trading for 2019 model without the defect. Mike said they have not fixed the defect on the 2019.and that I would loose money on the deal.even if they were fixed. I guess it's true what they say, MONEY OVER MORALS

November 27, 2018

Preowned Vehicle Purchase We were very impressed with the courteous, helpful Sales staff that assisted us with the purchase of our preowned Honda CRV. We had some specific vehi More

by rmlundeen48
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Scott
November 26, 2018

Great experience! Ken was very friendly and helped us have a great experience getting a new Honda CR-V. He also personally helped us set up some of the features in the More

by amy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Laing
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2018

excellent service Ken was so helpful, great guy. Helped us understand Our CRV thoroughly. We were not sure initially what to buy but Ken helped us going thru the impor More

by New CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Laing
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Unless you have no other choice The saleswoman contacted me and I told her my offer and she said the manager would love to earn your business then I drove for 1 hour to hear him say More

by Kyleabu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Wise, Jessica Dempsey
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