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The Honda Superstore of Joliet

Joliet, IL

4.7
1,377 Reviews
At Honda Superstore of Joliet we offer new Honda cars, along with used cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Joliet and Plainfield. For years, our financial staff at Honda Superstore of Joliet has offered expert advice for those seeking the a great Honda car loan or lease. Our service doesn't stop there. Joliet and Plainfield area customers can come in and take advantage of our knowledgeable Honda car repair technicians, and a fully-stocked inventory of Honda car parts. You can reach Honda Superstore of Joliet any time by filling out our contact form, by calling us at (815) 506-9259, or simply visiting our Joliet Honda dealership at 3225 Plainfield Rd., Joliet IL 60431.
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3225 Plainfield Road

Joliet, IL

60431

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Showing 1,377 reviews

January 25, 2019

Customer service Louis and Kurt were very good. Answered all questions and explained very well. Excellent customer service Also the wait was not long. Was not pu More

by Maureen23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Holzinger, Luis Segundo
January 19, 2019

So Refreshing Love love love this dealership! I always loved there service area...I bought a 2014 CRV new and then moved to this area. Now I just bought a new 201 More

by Lancelot2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Scott
January 19, 2019

Love the service department Love love love this service department. The hours are great...I can come in late on a weekday after work or come in Saturdays because they are open m More

by Lancelot2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Summers
January 04, 2019

Best of Honda Fastest service in and out car dealership. I met Mike Poulos and he showed me exactly what fell in my criteria and price range. Told him I would be ba More

by BluGuru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Poulos
December 31, 2018

Wonderful service and very knowledgeable We just bought a new CRV a few days ago from Honda of Joliet. Carlos P. and Missy explained all our questions and concerns and made us feel we made t More

by LindaR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos P. ; Harvey, Missy Korallus
December 31, 2018

Great service! We recently purchased a 2018 CRV with the help of a great salesman named JB. He was very helpful throughout the whole process. This is the third veh More

by vegigurl56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bazan
December 19, 2018

Mike Poulos Mike was very friendly, professional and super knowledgeable about the Honda vehicles. Was a pleasure to work with and we recommended him highly. An More

by Wally Loncala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Abrecea, Mike Poulos
December 18, 2018

Renata Piatek Rich is the best!!!!Very nice professional seller.I recommend it!!A very helpful person!I I am very pleased that Rich helped mi choose the car .Than y More

by Renata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ponulak
December 15, 2018

A pleasant experience because of people who cared. Angela ! The people that we encountered were extremely helpful and went above and beyond others. Angela and Tamara were not only very helpful but wonderful to More

by gdski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Hollaway, Angela Polichemi
December 03, 2018

not informing buyers of DEFECT in 1.5L turbo 1.5 L turbo in 2017 and 2018 vehicles . fuel is entering the oil system causing it to over fill. some reports as little as 500 miles . when over fill More

by consumer john
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Poulos
Dec 03, 2018 -

The Honda Superstore of Joliet responded

Dear John: We have not had any incidents/failures here at Honda of Joliet pertaining to the over filling issue you are describing. The potential for fuel entering the oil at high levels only arises during consistent short-trip driving during extremly cold temperatures (engine never gets a chance to warm up). All auto manufacturers with direct injection engines are exposed to this. Completely keeping fuel out of the oil is impossible. When vehicles are driven long enough the fuel evaporates out, leveling out the oil. There is a fix, or proudct update as the manufacturers say, to mitigate this condition. In Honda's case it is being rolled out in the 5 coldest states. When sufficient replacement parts are available, the remainder of the northern states will receive the roll out of the replacement parts. I hope this sufficiently addresses your concerns. Sincerely, Rick Korallus. Honda of Joliet.

Dec 03, 2018 -

consumer john responded

why are people not being told of this issue before purchasing .

Dec 03, 2018 -

The Honda Superstore of Joliet responded

Hi John. When is a mutually agreeable time to set an appointment to meet with our Service Manager and myself to go over your concerns? My email address is rkorallus@hondaofjoliet.com Sincerely, Rick Korallus Honda of Joliet.

Dec 04, 2018 -

consumer john responded

Mr. Koralius, I have owned this vehicle for 4 weeks and 500 miles. All I want is to return the vehicle and wash my hands of this whole deal. Mike told me it was my problem now and I would have to take it up with Honda. And that would require an attorney and court proceedings.So much for customer service. So I asked about trading for 2019 model without the defect. Mike said they have not fixed the defect on the 2019.and that I would loose money on the deal.even if they were fixed. I guess it's true what they say, MONEY OVER MORALS

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