The Honda Superstore of Joliet

Awesome help Tamara was very helpful, she masterfully guided us through the entire process of getting our new Honda CRV. Everyone was very nice at the dealership. Tamara was very helpful, she masterfully guided us through the entire process of getting our new Honda CRV. Everyone was very nice at the dealership. I would recommend that you improve the length of time to go through the process of buying a car. We were there at 1:00PM and we were done at 5:30PM. This is one area the needs improvement. More

It was a pleasure working with Mike Poulos. He was very accommodating, and did his best to work with us to get us in our new 2019 Pilot. accommodating, and did his best to work with us to get us in our new 2019 Pilot. More

New Accord - Sooooo Happy!! We had been researching new cars for several months knowing the time was coming. After car trouble on my way back from my parents out of state, it was We had been researching new cars for several months knowing the time was coming. After car trouble on my way back from my parents out of state, it was time. I knew I wanted the new Accord but hadn't researched dealers. Because I was carless, my boyfriend dropped my of at work and went over to Honda of Joliet to see what they had to offer. Amazingly within no time he found me the perfect Accord and a fantastic deal!!! Ted Turrisi was our salesperson and he worked miracles making the whole process smooth and painless!! I met with Andi to discuss the financing, where there were no surprises, and I drove off in my brand new Accord. I sooo love it!!! More

New Vehicle-2019 Justin Magee was professional, kind and knowledgeable. My last vehicle was a 2004 Honda Pilot. Great service! Love my 2019 Honda Pilot! Thank You Jus Justin Magee was professional, kind and knowledgeable. My last vehicle was a 2004 Honda Pilot. Great service! Love my 2019 Honda Pilot! Thank You Justin! More

EXCELLENT Went on Saturday to get my new Accord Sport 2019 and JB (JUSTIN) was my salesman and he did an outstanding job as always. This is my second time goin Went on Saturday to get my new Accord Sport 2019 and JB (JUSTIN) was my salesman and he did an outstanding job as always. This is my second time going there and getting a new vehicle and JB took care of me both times, the other car was a 2017 civic. why change a good thing, right? He was very professional and knowledgeable about the Accord Sport and showed me and explain all the bells and whistles. The process was smooth and easy and he gave me plenty of water too, lol. The car was given to me all shined up and and clean, ready for the party. JB is an asset to Honda of Joliet without a question. I've been a loyal customer for over 15 years at least, and its because of salesmen like JB that treat you like family. I would recommend Honda of Joliet to anyone looking for a awesome car, awesome deal and most of all the family friendly dealership that they are. so JB see you on the next purchase. More

Service Representatives receive commission I recently learned that the Service Representatives at this dealership receive commission. I want to trust the work my technician recommends is indee I recently learned that the Service Representatives at this dealership receive commission. I want to trust the work my technician recommends is indeed necessary/needed and that the price is fair. This practice is a horrible idea. I recently brought my 2010 Honda CR-V with 137K miles to the dealership because of a noise it made when we started it as well as the A/C not operating. I received an estimate of $3,500 for the repairs. This is the 3rd Honda we have had that had A/C issues. It is hard to believe the Manufacturer hasn't figured this out yet. I asked the Service Manager to contact Honda of American on two separate occasions to see if they could provide any assistance. He would not. In the event Honda were to assist, they certainly would not have paid the same price I was quoted. Perhaps that is the reason he was unwilling to assist me with obtaining financial assistance from the Mfg. More

Wonderful experience! I shopped around and dealt with 3 Honda dealers. Honda of Joliet had the best price hands down!! I was able to work out most of the paperwork over the I shopped around and dealt with 3 Honda dealers. Honda of Joliet had the best price hands down!! I was able to work out most of the paperwork over the phone and when I arrive to pick up the car it was ready and I was in and out. The people there were all helpful and friendly. I love the car! Thanks for such a wonderful and pleasant experience. More

Very Satisfied customer Omg!! When I tell you that my experience at Honda Dealership in Joliet was by far one of the “BEST’’ experience ever. I purchased my 1st SUV new 2019 Omg!! When I tell you that my experience at Honda Dealership in Joliet was by far one of the “BEST’’ experience ever. I purchased my 1st SUV new 2019HRV..Ken Laing was my Salesman and this is my 2nd car that he sold me and I am just as satisfied from this sales as I was the very 1st. He is very knowledgeable, professional and patience with his customers. I highly recommend him if you are a 1st time buyer. I want to say Thank you to Harvey (financier) who helped me with the final sale.many blessings to Ken and his Honda family...👍🏼👍🏼 John, I finally came🙂🙂 More

Recall work turns into Nightmare I brought my 2005 Odyssey with 200K miles on it for airbag recall work yesterday. I do most of the maintenance on this vehicle myself and the van was I brought my 2005 Odyssey with 200K miles on it for airbag recall work yesterday. I do most of the maintenance on this vehicle myself and the van was running good on drop-off. When I picked the vehicle up and started to drive away I heard a loud thumping sound coming from he back of the of the van. I immediately pulled back into the dealership and explained what I heard. They got the service manager who basically told me (I'm paraphrasing here) that it was my problem. So I said to the manager, "I dropped it off running great & picked it up a day later with these problems but your service center had nothing to do with it?" Basically said yes that is correct. Worst experience I have ever had in a dealership and would never go back. More

Service Was very helpful and informative when looking to purchase a new CRV. Decision making was made easy with all my questions answered. Ken was a great Was very helpful and informative when looking to purchase a new CRV. Decision making was made easy with all my questions answered. Ken was a great More