The Honda Superstore of Joliet

We just had the most stress-free car buying experience today! From the pressure free- sales with Joe to the friendly financing with George, everything about our purchase today was fun. We also bought a ni today! From the pressure free- sales with Joe to the friendly financing with George, everything about our purchase today was fun. We also bought a nice used car for our daughter the same day. During a time when you wouldn’t expect a good deal, we walked away with an outstanding value with both vehicles today. Thank you! More

Shout out to Brett Tadey for taking care of the Honda Pilot 2022 AWD problem efficiently. Thank you for explaining what causes the problem and for the extra pens. Excellent job!-Shiela. Pilot 2022 AWD problem efficiently. Thank you for explaining what causes the problem and for the extra pens. Excellent job!-Shiela. More

Two thumbs up to Joe P! !! I just came here in US and needed a car. He patiently assisted me in choosing the right car for me and gave me a good deal. He explained and presen !! I just came here in US and needed a car. He patiently assisted me in choosing the right car for me and gave me a good deal. He explained and presented all the features of the car. I am totally in love with my first car purchase! Thank you for being a client advocate and for all the time and all the efforts that you’ve invested on during our transaction! Will definitely recommend Honda Joliet and of course, Joe! More power to you, guys! More

In June of 2022 - I found a vehicle on the lot, which was marked up for market adjustment. I was willing to pay it because it’s the car I wanted. The car was relayed to me as available. I told Oren I wanted marked up for market adjustment. I was willing to pay it because it’s the car I wanted. The car was relayed to me as available. I told Oren I wanted the vehicle and wanted to put a deposit down to ensure it was mine. I then went through getting my loan documents ready because I was preapproved. I asked no less than 6 times to put a deposit on the vehicle to ensure it was mine. I was repeatedly told that the car was mine because I had provided them with all of the documents they requested to include my D/L, insurance, loan docs, etc. We had an appointment set for closing and everything. I asked yet again to make sure it was mine if I needed to put a deposit down. I was again told no need. 6 hours later, Oren told me the sales manager sold the vehicle 1 hour ago from last communication after it was already in the process to be mine. This unethical business practice looks really bad for your dealership. My salesman was Oren Ferguson not sure who the grimey sales manager was at the time. I couldn’t be more irritated with how poorly I was treated as a customer and intend on submitting a poor review for your dealership on every review platform possible to ensure people know just how poorly you treat customers. More

This was a fast and easy experience. Joe went above and beyond to get me the best possible deal on my new 2022 Honda Civic Sport Joe went above and beyond to get me the best possible deal on my new 2022 Honda Civic Sport More

Employees need to be taught better telephone etiquette. They call you without identifying themselves or who they represent (Ex: Hi John) I went to have my vehicle appraised and was given a price below Kell They call you without identifying themselves or who they represent (Ex: Hi John) I went to have my vehicle appraised and was given a price below Kelly Blue Book, Edmunds or Other Dealership. The mileage is a bit below average and the vehicle is in excellent condition. I bought the vehicle from this dealership, maintenance always done at this dealership and even bought an extended warranty from their third party provider: 96mo - 120,000 miles & expires in 2027. My vehicle is at 49,526. I was told they do not want or care for the warranty and to just get a prorated refund. They said an extended warranty does not help in selling an excellent up kept vehicle. I was also told that they have many vehicles in their lot/inventory and do not need a 2018 Honda Odyssey EX-L w/Nav&RES. I saw roughly 4 Honda Odyssey's in their lot. I've bought a total of three Odyssey's from this dealership and it is unfortunate to say that the appraisal given was a slap in the face. They can easily sell this vehicle for 33k to 36k and they offered 28k. The manager never tried to speak to me. I had to walk into the office while Zach and him played the make the customer wait game. Service department has been great, sales great but this encounter disappointing. Proper greeting and introduction with customers need improvement, straight forward and honesty (don't make the customer wait) and some explanation as to why the value given. More

Joliet Honda had a good selection of vehicles on hand so I was very happy to find the perfect car. I was very happy to find the perfect car. More

I liked working with Joe Parra, he was really easy to talk to and work with talk to and work with More

Joe was very helpful with the purchase of our new truck! He worked with us & got us the best deal! He worked with us & got us the best deal! More

Oren Ferguson is the MAN! He assisted me in every why at returning my lease and getting me into a new lease of my choosing. He kept me posted on where he was in getting the ve He assisted me in every why at returning my lease and getting me into a new lease of my choosing. He kept me posted on where he was in getting the vehicle. He moved mountains for me, and also made the closing seamless! Thank you Oren Ferguson! More