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The Honda Superstore of Joliet

Joliet, IL

4.7
1,373 Reviews
At Honda Superstore of Joliet we offer new Honda cars, along with used cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Joliet and Plainfield. For years, our financial staff at Honda Superstore of Joliet has offered expert advice for those seeking the a great Honda car loan or lease. Our service doesn't stop there. Joliet and Plainfield area customers can come in and take advantage of our knowledgeable Honda car repair technicians, and a fully-stocked inventory of Honda car parts. You can reach Honda Superstore of Joliet any time by filling out our contact form, by calling us at (815) 506-9259, or simply visiting our Joliet Honda dealership at 3225 Plainfield Rd., Joliet IL 60431.
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3225 Plainfield Road

Joliet, IL

60431

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Showing 1,373 reviews

July 16, 2022

This was a fast and easy experience. Joe went above and beyond to get me the best possible deal on my new 2022 Honda Civic Sport More

by madeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

The Honda Superstore of Joliet responded

Madeye, reviews like this give us motivation and help us ensure we provide high-quality care.

July 15, 2022

Employees need to be taught better telephone etiquette. They call you without identifying themselves or who they represent (Ex: Hi John) I went to have my vehicle appraised and was given a price below Kell More

by Victor Velarde
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Jarm
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hardy Patel, Angela Polichemi
Jul 17, 2022 -

Victor Velarde responded

Update on selling my 2018 Honda Oddysey EX-L w/NAV & RES with 49,526 miles. It is very disappointing that Honda of Joliet does not appreciate long term LOYAL customers! This was my 3rd Odyssey and I ALWAYS brought my vehicles purchased at this dealership for service and maintenance (except tires). Honda of Joliet Sales Manager Hardy Patel was not fair or customer friendly when telling me that they could only give me $28,000 for my Odyssey. Kelly Blue Book, Edmonds & one private dealership offered $30,000. I mentioned this and they did not try to offer a Loyal customer this fair and honest price! Just to save $2,000.00 this dealership showed me how they appreciate Loyal customers. It may not matter to them but they have lost my future buisness and I want ALL to know of this! I eventually sold my Odyssey to Carmax for $30,000.00 HASSLE FREE! As soon as you walk into Carmax from beginning to end their staff were very professional, smiling and definitely adhere to etiquette on how to talk to their customers. Honda of Joliet, You need to do better for your customers, loyal customers, by honoring KBB or Edmunds fair vehicle value and how your employees render proper etiquette when greeting customers on the phone or in person. Service After the Sale needs to be followed through from beginning to end!

Aug 27, 2022 -

The Honda Superstore of Joliet responded

Hi Victor Velarde, we appreciate your honest feedback, as we are always looking for ways to improve.

July 13, 2022

Joliet Honda had a good selection of vehicles on hand so I was very happy to find the perfect car. More

by Lauramarchi57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huerta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

The Honda Superstore of Joliet responded

Lauramarchi57, we are so happy to read such a great review about The Honda Superstore Of Joliet!

June 30, 2022

I liked working with Joe Parra, he was really easy to talk to and work with More

by Troyruble8
Recommend Dealer
Yes
Employees Worked With
Eddie Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

The Honda Superstore of Joliet responded

Troyruble8, thank you for your kind review; we are happy to pass along your comments to the team here at The Honda Superstore Of Joliet!

June 29, 2022

Joe was very helpful with the purchase of our new truck! He worked with us & got us the best deal! More

by Cbrewer998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Aug 27, 2022 -

The Honda Superstore of Joliet responded

Hi Cbrewer998! We're so happy we were able to help you out!

June 26, 2022

Had an amazing experience with Joe Parra he was helpful and he was nice great guy! More

by Edgar G.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

The Honda Superstore of Joliet responded

Edgar G., we're glad you had such a wonderful experience with us!

June 26, 2022

Oren Ferguson is the MAN! He assisted me in every why at returning my lease and getting me into a new lease of my choosing. He kept me posted on where he was in getting the ve More

by soccermom2322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oren Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hardy Patel
Aug 27, 2022 -

The Honda Superstore of Joliet responded

Soccermom2322, thank you so much for your high rating!

June 25, 2022

I just wanna give a huge thanks to Joe and the rest of the team at Honda. You guys are awesome thank you so much for hooking my family up with such an awesome vehicle and such a great deal!!! More

by russell.franchot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hardy Patel
Aug 27, 2022 -

The Honda Superstore of Joliet responded

Russell.franchot, we are very happy we could provide you with a positive experience!

June 08, 2022

Great experience with my recent car purchase. Joe Parra was great- he was able to procure the car that I wanted within 24 hours. He was super helpful- was able to answer all of my questions. Ed More

by Kelleyj61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

The Honda Superstore of Joliet responded

Hi Kelleyj61, thank you so much for your positive comments about The Honda Superstore Of Joliet!

March 24, 2022

Today I thought I was coming in to refinance my lease but happily I left with a new lease. Thanks to Hardy and Chris for their time and effort to get me where I wanted to be to get a new car. Hardy went abov More

by jax897
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hardy Patel
Apr 06, 2022 -

The Honda Superstore of Joliet responded

We appreciate your positive review of your recent experience with us!

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