The Honda Superstore of Joliet
Joliet, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This was a fast and easy experience. Joe went above and beyond to get me the best possible deal on my new 2022 Honda Civic Sport Joe went above and beyond to get me the best possible deal on my new 2022 Honda Civic Sport More
Employees need to be taught better telephone etiquette. They call you without identifying themselves or who they represent (Ex: Hi John) I went to have my vehicle appraised and was given a price below Kell They call you without identifying themselves or who they represent (Ex: Hi John) I went to have my vehicle appraised and was given a price below Kelly Blue Book, Edmunds or Other Dealership. The mileage is a bit below average and the vehicle is in excellent condition. I bought the vehicle from this dealership, maintenance always done at this dealership and even bought an extended warranty from their third party provider: 96mo - 120,000 miles & expires in 2027. My vehicle is at 49,526. I was told they do not want or care for the warranty and to just get a prorated refund. They said an extended warranty does not help in selling an excellent up kept vehicle. I was also told that they have many vehicles in their lot/inventory and do not need a 2018 Honda Odyssey EX-L w/Nav&RES. I saw roughly 4 Honda Odyssey's in their lot. I've bought a total of three Odyssey's from this dealership and it is unfortunate to say that the appraisal given was a slap in the face. They can easily sell this vehicle for 33k to 36k and they offered 28k. The manager never tried to speak to me. I had to walk into the office while Zach and him played the make the customer wait game. Service department has been great, sales great but this encounter disappointing. Proper greeting and introduction with customers need improvement, straight forward and honesty (don't make the customer wait) and some explanation as to why the value given. More
Joliet Honda had a good selection of vehicles on hand so I was very happy to find the perfect car. I was very happy to find the perfect car. More
I liked working with Joe Parra, he was really easy to talk to and work with talk to and work with More
Oren Ferguson is the MAN! He assisted me in every why at returning my lease and getting me into a new lease of my choosing. He kept me posted on where he was in getting the ve He assisted me in every why at returning my lease and getting me into a new lease of my choosing. He kept me posted on where he was in getting the vehicle. He moved mountains for me, and also made the closing seamless! Thank you Oren Ferguson! More
I just wanna give a huge thanks to Joe and the rest of the team at Honda. You guys are awesome thank you so much for hooking my family up with such an awesome vehicle and such a great deal!!! the team at Honda. You guys are awesome thank you so much for hooking my family up with such an awesome vehicle and such a great deal!!! More
Great experience with my recent car purchase. Joe Parra was great- he was able to procure the car that I wanted within 24 hours. He was super helpful- was able to answer all of my questions. Ed Joe Parra was great- he was able to procure the car that I wanted within 24 hours. He was super helpful- was able to answer all of my questions. Eddie the finance manager was very pleasant and efficient. Thanks for all your help- well appreciated. I will definitely be working in the future with Joe for our car purchase needs & will definitely recommend this service. More
Today I thought I was coming in to refinance my lease but happily I left with a new lease. Thanks to Hardy and Chris for their time and effort to get me where I wanted to be to get a new car. Hardy went abov happily I left with a new lease. Thanks to Hardy and Chris for their time and effort to get me where I wanted to be to get a new car. Hardy went above and beyond to make sure that I was happy and got what I wanted. Chris also worked hard to get me in the vehicle I wanted, he made sure to clean the car as I have OCD issues. I am truly happy with my purchase and thank these 2 gentleman for helping and working with me. I can say that this is one satisfied customer. More