The Honda Superstore of Joliet

Hands down, I have just had the most comfortable experience purchasing a car & I have Josh Tornabeni to THANK! From the moment I was approached by Josh, I was treated with the up-most respect. He w experience purchasing a car & I have Josh Tornabeni to THANK! From the moment I was approached by Josh, I was treated with the up-most respect. He was so sincere in helping me find a car that I was comfortable in & did not treat me like just another $$Sale$$. He listened to my wants & needs & helped me find my Accord that I just absolutely love! About a week later, I called Josh as I was having problems programming my radio stations. He told me to just stop by when ever it was good for me & he would help me out. After doing so, I ran inside to use the restroom & Josh had asked me for my keys. He had my car washed because I was dirty from all the snow & salt. WOW!! Where does it end? I NEVER thought in million years that I would be treated like “A FRIEND” within a Dealership. All of my past experiences, the friendly relationship ended after the sale was made. But then again that was before I bought my Honda from Josh. He has made me a lifetime Honda lover! I just hope that my “Thank you” note reaches his Superiors as I would appreciate them knowing that if it wasn’t for Josh, I probably would still be looking for a new car today… THANK YOU JOSH!!!! More

Bought a new 2011 Odyssey Touring. Great experience. Straightforward, honest negotiation and a great price. Excellent follow up by Josh. Not your typical dealer experience. Low pressure, friendly. They Straightforward, honest negotiation and a great price. Excellent follow up by Josh. Not your typical dealer experience. Low pressure, friendly. They needed to track down our color and found one within a week. We drove 100 miles roundtrip to Honda of Joliet to make the purchase. That should say it all. We highly recommend this dealership. More

You normally get good customer service anywhere when you are spending big money. What sets Honda od Joliet appart is the great customer service when you are not spending money. Do you have low tires? No pr are spending big money. What sets Honda od Joliet appart is the great customer service when you are not spending money. Do you have low tires? No problem, stop by and they will put air in your tires free of charge with a smile. Didn't have time to make an appointment for an oil change? They will try to do it while you wait. Need new wiper inserts? They will put new ones for you without labor charge (I only paid for the inserts). I've dealt with several people on their service department but Harry Arroyo is always there with a smile to help me out. I even go out of my way to ask for him because I know I'll be taken care of. Cary is always very polite and has always helped me when I needed. Keep it up guys. The little details keep me coming back. More

I bought my CRV new, from this dealership, in 2000. The service department has always been excellent! Friendly sevice with a smile, know matter what your problem is. By far, the best I have ever experience service department has always been excellent! Friendly sevice with a smile, know matter what your problem is. By far, the best I have ever experienced. I am an electrical mechanic by trade, and understand autos ( I used to rebuild them ). They will take the time to listen, show you the problem, give you the estimate, and then properly correct issue. Of course, you as a consumer, have to follow normal the maintemence schedule. Best car I have ever owned, and I highly recommend this dealership! Thanks, EJ Gruze. PS, just tell Cary, EJ sent you. She's the best! More

We will buy our next car there a) b/c we love Hondas but more importantly b) b/c their service dept, and Harry in particular, is superb. I'm not exaggerating - I don't write reviews like this, but Harry ha more importantly b) b/c their service dept, and Harry in particular, is superb. I'm not exaggerating - I don't write reviews like this, but Harry has taken amazing care of us whenever we need anything, no matter how small. More

Another simply excellent visit in Service. Timely, professional and exceeded all my expectations . Harry was his usual competent self and guided me thru the options without breaking a sweat and alwa professional and exceeded all my expectations . Harry was his usual competent self and guided me thru the options without breaking a sweat and always with a smile. NO BULL HERE , JUST HONEST customer service ! More

Honda of Joliet provides excellent service for me. I dealt with Tony Camacho. He was very attentive and helpful. I will definitely return to service my vehicle. The pricing was fair, I was given many dealt with Tony Camacho. He was very attentive and helpful. I will definitely return to service my vehicle. The pricing was fair, I was given many options as far as a shuttle to the mall, or a ride home. Great work guys! More

I love this dealership as much as I love owning Honda vehicles;on my third vehicle from this dealership and all maintenance on all of these cars has been at this dealership (in a couple of cases, service vehicles;on my third vehicle from this dealership and all maintenance on all of these cars has been at this dealership (in a couple of cases, service was at its sister store); service department has always been wonderful;in this last visit, Tony Camacho was professional, courteous - continuing the tradition of great customer service that I receive at Honda of Joliet!!!!! More

My wife and I were very impressed. all the vehicles were immaculate in appearance. Who ever is responsible for this dealership , should be very proud. The Sales Consultants were very courteous, and willi immaculate in appearance. Who ever is responsible for this dealership , should be very proud. The Sales Consultants were very courteous, and willing to do whatever to make our experience pleasant, and rewarding. This was the first time I had seriously looked at a Honda, but I will be back. If Ford was still making a mini-van, that would have been my first choice. Odyssey has everything we want, just need to work out the price, and that should not be a problem, when we are ready. More

For the first time ever, I spent considerable time (internet) researching vehicles in the compact SUV category before beginning a hands-on search. Honda was my first and last stop during my 4 day/6 d (internet) researching vehicles in the compact SUV category before beginning a hands-on search. Honda was my first and last stop during my 4 day/6 dealer quest for a new car. On my initial visit, Mike accompanied me on a test drive and was very knowledgeable and informative. After visiting other dealers, eliminating 3 of the vehicles tested slmost immediately, I contacted Sherri to see if they had a CR-V with some added features found on other makes. Sherri, equally knowledgeable and informative, did provide a vehicle meeting my (new) wants/needs, trade-in value, and price for my CR-V of choice. Both Sherri and Mike are very professional, personable and pleasant to work with. At this writing, I am still undecided between the CR-V and another model. Ironically, I believe this is because, in both cases, I was working with knowledgeable, customer-oriented salespeople who are secure in their belief that they represent a quality product that speaks for itself. At no time during either visit to Honda of Joliet did I feel pressured or hear "what will it take to get you in this car now." That I was still searching was respected and I highly recommend Honda of Joliet. More