The Honda Superstore of Joliet

I recently purchased a 2010 Honda CRV EX-L and couldn't be happier with the entire experience. I had very few questions because Sherri provided me with everything I needed to know about the car as well as be happier with the entire experience. I had very few questions because Sherri provided me with everything I needed to know about the car as well as sales process itself. I was looking for a car via the Internet and Sherri contacted me online that evening, so I felt as if I already knew her when we met the next day. She turned out to be as nice and knowledgeable in person as she was online. There was an issue about some optional equipment after I purchased the car. Sherri as well as Andrew Briick, the sales manager, assisted in resolving this the day it came up. Talk about customer satisfaction! Based on this experience, as well as previous experience with another purchase a few years ago, I would definitely recommend this dealership to anyone looking to purchase a quality car and service to match. I also want to mention Roger in the service department. When I had optional equipment installed, he handled the process quickly and reinforced my past good experiences with the service department. I could see that customer service is the priority from start to finish at this dealership. More

My experience with this dealer couldn't have been better...from the time I walked in until the time I left with my new vehicle. They have kept all their promises on a few follow up items as well. I h better...from the time I walked in until the time I left with my new vehicle. They have kept all their promises on a few follow up items as well. I have also had an occasion for some follow up service and the service department has been great as well. More

From the beginning to the finale which is purchasing a new Honda Element I was led by Sherri. She confirmed with me that I am doing a good choice / element / .Sherri still maintains contact with me as a r new Honda Element I was led by Sherri. She confirmed with me that I am doing a good choice / element / .Sherri still maintains contact with me as a reprezentative of Honda of Joliet.I am happy with the kind customer service, and convinced the dealer Honda of Joliet. Chris Rusc. More

10/10/2009 Bought new Honda from the Honda Superstore 10/10/2009 Bought new Honda from the Honda Superstore in Joliet and was very pleased with the price and purchase experience. My sales representativ 10/10/2009 Bought new Honda from the Honda Superstore in Joliet and was very pleased with the price and purchase experience. My sales representative (Mr. Mike Debenedetti) was excellent. I would highly recommend this Dealership and will buy from them again. I bought my previous Honda (Dec 2007) from their sister dealership (Honda Superstore of Lisle) and was also very pleased. This is the way a car buying experience should be - from Sales person through Business manager. Keep-up the great work and Thank you! More

Buying my new Honda was a pieece of cake at Honda of Joliet. Was looking for Civic called their internet department and Brent quoted price over the phone. I talked to another dealer and told him the pri Joliet. Was looking for Civic called their internet department and Brent quoted price over the phone. I talked to another dealer and told him the price and he told me to buy it from Joliet that he could not touch thier price. When I arived at the dealership everything that I was told over the phone was true and it was the easiest purchase of a car I have ever had. I would highly recomend doing business with Honda of Joliet and Brent Kurtyak. More

I contacted 5 different Honda dealerships in search of a new Silver Honda CR-V EX-L. Not only was Honda of Joliet the only dealership that beat my best price they actually had the car I wanted in the correc new Silver Honda CR-V EX-L. Not only was Honda of Joliet the only dealership that beat my best price they actually had the car I wanted in the correct color (paint and leather) that I was looking for. I had 2 other dealerships tell me flat out that they could not come within $500 of the price that I got from Honda of Joliet. Our salesman Michael De Benedetti was honest and straightforward with us from the beginning. He had everything ready for us when we got to the dealership and made the process as painless as he could. I highly recommend Honda of Joliet and if possible Michael as your salesman. Tim More

I started researching cars last yr.Mike started emailing me letting me know the new deals.I wanted to do the cash for clunkers deal. The 1st mini van i test drove was a toyota sienna ,loved it beyond .Then me letting me know the new deals.I wanted to do the cash for clunkers deal. The 1st mini van i test drove was a toyota sienna ,loved it beyond .Then chrysler ,then kia ,i forgot about the odyssey .Then not much quilified so i went on government website saw all the hondas that quilified did some searches on it loved it.Called mike and in about 15 minutes he gave me a deal that made my jaw drop.Ive done my research and i couldnt believe it plus i still had my cash for clunkers to add to the deal. Needless to say i ran over the next day ,many vehicles in stock to choose from ,unlike other dealers and test drove right away.I knew GOD sent me right where i needed to be !!!It all was worth all the hassle at other dealers like thomas toyota rrrrr....... the mean guy at chrysler and the not so good deal at kia. I loved this car the best part was i got it with the works .I DID NOT get hassled or have to play the car dealer man game !!!! I was so glad the others did not work for me!!!This car was waiting with my name on it . Now the whole deal with cash for clunkers was crazy and held us up for a good part of the whole day but it was well worth it !!!! Thanks so much MIKE you were the best and it was a crazy work day for you and you still smiled. i recommend this dealer and MIKE to everyone.They even had awesome tvs and a play area for the kids ,very nice.Also the extended warranty was a great price.Even though ive heard nothing but good about hondas it was well worth the cheap price for my comfort especailly after the deal MIKE gave me !!!! Thanks again MIKE ill send everyone and anyone i know to you!!!!! Everyone who sees my odyssey wants one. Thanks again Tammy AND jose More

Prior to visiting Honda of Joliet, we had gone to two other Honda dealers in the Chicago area. Neither one could even come close to the price offered by Honda of Joliet. In fact, Ted Turrisi originally other Honda dealers in the Chicago area. Neither one could even come close to the price offered by Honda of Joliet. In fact, Ted Turrisi originally quoted us a great deal over the phone. When I asked other dealers if they could beat it they said, "There's no way Honda of Joliet can sell the Odyssey to you for that price. They're just trying to get you in the door." Fortunately, that didn't happen. Although Ted had given us the original quote we ended up working with Richie Moffett because Ted wasn't there at the time. Richie Moffett honored the deal we had been quoted on the phone, with no haggling or "bait and switch." The sales people were very upfront about pricing and we got a fair deal on our trade-in. There were no games or pressure to purchase extended service plans or additional accessories for the car. The only thing we wish had been better was that our car was not programmed when we took possession of it. We had to program radio stations and enter the codes to get the AV console working. That probably should have been done for us, especially since the dealership wasn't very busy at the time. Aside from that small issue, we would definitely recommend this dealer. More

We are a family of 5 from Bloomington that lives on a tight budget. I had done my homework and knew exactly what my family needed and found myself held back by what we could afford. I went to EVERY dea tight budget. I had done my homework and knew exactly what my family needed and found myself held back by what we could afford. I went to EVERY dealership in Bloomington always starting our conversations with "We are a family on a budget". I was immediately shown a tired 4 square and upsaled vehicles that we would never be able to afford. I frequently felt as though we were to much work for many dealerships and their profit from us would be small and their hassle large. I was very frustrated until I researching Odyssey vans online and saw that only 100 miles away a dealership had the Odyssey we were looking for. I found Honda of Joliet not only pleasant but also excited to work with us. It was such a relief. They were thoughtful over the phone when negotiating a deal with us. When we arrived at the dealership they were just as wonderful. Mike took the time to negotiate a deal that was right where we needed to be. I would have driven 300 miles to have service like this. We will definetly be purchasing from Honda of Joliet from Mike when we need to trade in our other vehicle! We strongly believe that you should give Mike a call! He is young, knowledgable, and has a fresh attitude for customers looking to buy a new or used vehicle. More

I contacted Honda of Joliet due to the positive reviews here on Dealer Rater, and was not disappointed. The salesman I worked with, Jim London, was excellent in every way - very low pressure, knowledgeable here on Dealer Rater, and was not disappointed. The salesman I worked with, Jim London, was excellent in every way - very low pressure, knowledgeable, and helpful with all my questions. I contacted him via email, found out they had just received a Honda Fit in the color and trim level I wanted, put down a small deposit, and drove out to pick up my car that afternoon. I found the car parked, freshly waxed, and fueled up, and I was back on the road with my new car after a short and painless transaction - with a nifty carwash kit to boot. They even cut me a check because they over-quoted me the price by some $40 dollars, due to a change in Honda's delivery fees that had just come through. There were no hidden options like some dealers like to 'include', such as pinstripes or cargo protectors to wrangle over. My only quibble was with the sales manager, who pushed the extended warranties a bit harder than I'd like - just be prepared to be firm that you're not interested. For me, it certainly wasn't enough to knock my overall experience down from 'great'. I haven't used the service department, since I live about an hour's drive from them, so I haven't scored them on that. It looked like a very nice setup, with wifi internet and computers available in the lounge, if I remember correctly. I strongly recommend Honda of Joliet to anyone as a great place to buy a new Honda, and particularly Jim London as the man to talk to. More