The Honda Superstore of Joliet
Joliet, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Oren Ferguson is not only a wonderful salesman, he's also a great person. Very personable, & helpful. Oren you are our preferred salesman. Thanks for your service. We will continue to be your customer. a great person. Very personable, & helpful. Oren you are our preferred salesman. Thanks for your service. We will continue to be your customer. More
Joe was very courteous and helped us very professionally. He helped us with great patience. Whole staff was also very friendly and courteous. He helped us with great patience. Whole staff was also very friendly and courteous. More
Joe was great and the dealership is awesome. However, George the financial person needs to do a better job of going over the financial paper of the transaction. He did not go over the exact tot However, George the financial person needs to do a better job of going over the financial paper of the transaction. He did not go over the exact total price of the car or details of all the fees, etc. I had to ask and inquire about all the above. He also tried to add a plan that cover wear and tear on my vehicle and only told me it covers “any” extra I would have to pay for abnormal/normal repair(hole in seat, worn tires, etc.). He told me how much would increase my loan but not the total and when I reviewed the paperwork when asked to sign it I notice it only covered up to $1000 but the price was $1300. I said that crazy why would you try and sale me that, and he said you don’t have to get it and ripped up the papers. I almost started to stop and cancel my transaction. I think that is a shady business practice and he/Honda she be upfront and explain in detail the financial aspect, especially is I am purchasing/leasing a $45,000 car. UNACCEPTABLE!!!!! And I would like to speak to someone so I can explain my experience. Thank you Joe for your great customer service and car buying experience. More
I was very pleased at how straightforward my purchase went at this location. Clean & quiet office & the staff were kind and accomodating. Joe Parra was very patient with me & walked me through the entire went at this location. Clean & quiet office & the staff were kind and accomodating. Joe Parra was very patient with me & walked me through the entire process. More
Joe Parra was an excellent guy to work with. Answered all of my questions and was very courteous. You can be bonest and straight up with him he was not at all pushy with anything. I highly recom Answered all of my questions and was very courteous. You can be bonest and straight up with him he was not at all pushy with anything. I highly recommend you work with Joe. 5 stars. More
Joe was amazing very informative and waited after hours until deal was closed to help connect to my new car. He was simply kind and made the process less stressful and easy. May i mention he was willing to until deal was closed to help connect to my new car. He was simply kind and made the process less stressful and easy. May i mention he was willing to come in to show us the car on his day off. Outstanding service and politeness. More
Dealt with Zach. This dealership dealt with me with grace. They saved me an my family from huge logistical problems. They were a blessing. This dealership dealt with me with grace. They saved me an my family from huge logistical problems. They were a blessing. More
Hands down the best service and experience I had in a dealership. They helped a ton and I cannot recommend them enough for their excellent service. dealership. They helped a ton and I cannot recommend them enough for their excellent service. More