The Honda Superstore of Joliet

Our first point of contact was with Josh Tornabeni, spoke to him on the phone and he went through the details of the car first, knowing that we would be driving far to come see it. When we got there we spok to him on the phone and he went through the details of the car first, knowing that we would be driving far to come see it. When we got there we spoke to Josh who had the car out and ready for us to view. He provided great customer service and really worked with us on all aspects of the car buying experience. Knowing it would be a long day, he made us comfortable even with some obstablces we incurred. We were not able to drive the car off the lot, which we were not happy with but Josh said he would personally drive the car and drop it off at our house when it was ready. We do not live anywhere near this dealer, so he went above and beyond our expectations. We appreciate the great customer serive to the Honda of Joliet dealership and especially Josh. We look forward to working with him again in the future for our next car purchase. Kristi and Denis. More

WOW what an awesome car buying experience!! Tricia Allen was our first point of contact with the dealership and she was absolutely great. We told her what we were looking for financially and because of some was our first point of contact with the dealership and she was absolutely great. We told her what we were looking for financially and because of some previous economic difficulties we thought are chances for making a deal was slim at best. Tricia took our information and provided a list of CRV's they had in stock with the pricing. Tricia had our information all ready for our visit. We dealt with Casey Krakowski as our salesman and he was great. No hard sell, he knew where we stood and had a brand new CRV for us at exactly where we needed to be payment wise. Casey took the time to explain everything in detail and treated us as though we were the most important people in the building. The finance manager, Dan Mac, was the friendliest finance person we've ever dealt with. Dan Mac had a great attitude and walked us through all the finance documents. He truly made us feel like he had our best interests at heart. We can't say enough about how great the service was by these individuals and you can bet that this dealership just earned repeat customers with us. More

If you are buying a Honda, you need to go see Brian Krakowski at Honda of Joliet. Brian did an excellent job and never once made me feel pressured. Everyone at the dealership was very professional and Krakowski at Honda of Joliet. Brian did an excellent job and never once made me feel pressured. Everyone at the dealership was very professional and friendly. An overall pleasant experience. More

Our experience at Honda of Joliet with Josh was absolutely fantastic. Josh worked with us to ensure that we felt completely comfortable with our new Honda CR-V, all of it's features, and the dealer absolutely fantastic. Josh worked with us to ensure that we felt completely comfortable with our new Honda CR-V, all of it's features, and the dealership itself. We were given a tour of the dealership itself and all of it's service features. Overall, the dealership was very clean with a friendly vibe. Everyone greeted us with a smile on their face and made sure all of our concerns and questions were answered. The dealership itself is equipped with a children's play area, tv viewing area, and computers which I think will come in handy when we need to drop the car off for routine service. Additionally, there is a full service garage with a secure night drop-off if necessary. Josh did a great job ensuring that it was a good experience for us and was adamant about the experience not ending with the purchase of the vehicle. He gave us both his work and cell number in case we ever had any questions about the vehicle, service options, other vehicles, etc. All in all, we felt this dealership offered fanstastic customer service and great quality vehicles. More

This was seriously the best experience my husband and I have had at a car dealership! First of all I LOVE my new 2012 Honda Civic, it's the sweetest car I've ever owned. Josh Tornabeni the salesperson we have had at a car dealership! First of all I LOVE my new 2012 Honda Civic, it's the sweetest car I've ever owned. Josh Tornabeni the salesperson we worked with was awesome, he was friendly, not pushy and walked us through everything step by step and he made sure we were comfortable with what we were getting into. The manager was also really nice and went the extra mile to get us into the vehicle we wanted...thanks Honda of Joliet!! More

Everyone was great! My saleman(Kascey)and also the finace manger were great to work with.I told everyone to buy cars from your dealership. I will continue shopping with your company. I love the car I bought. manger were great to work with.I told everyone to buy cars from your dealership. I will continue shopping with your company. I love the car I bought. Thanks for everything. Jennifer /luszek More

We inquiried on a new car online, along with a request for information regarding our trade-in. After working with Tricia and Josh via email to negotiate pricing, we went into the dealership to discuss a f for information regarding our trade-in. After working with Tricia and Josh via email to negotiate pricing, we went into the dealership to discuss a few details and complete the purchase. The color we wanted wasn't in stock, but is currently being order, so appreciative for Josh for finding exactly the vehicle we wanted. Everyone was friendly, and treated both my husband and I as buyers, not just my hubby. A very good and easy car buying experience! More

Roger has always given us a great experience. He shows us all of our options and doesn't try to sell us on unnecessary service. No dealership is perfect but this one has done a great job. us all of our options and doesn't try to sell us on unnecessary service. No dealership is perfect but this one has done a great job. More

I have been leasing cars for 20 years and have never had a more positive experience. My wif and I went to Joliet Honda just to see what was available toward the end of the day Saturday, not expecting to do a more positive experience. My wif and I went to Joliet Honda just to see what was available toward the end of the day Saturday, not expecting to do business. We were looking for a specific model and color Pilot. To our surprise, they had our model on the showroom floor. We were able to make a deal, even with getting out of our lease 5 months early. Even though the dealer closed at 5:30, all staff involved stayed over an hour late until the deal was complete and the car prepared. Since it was late and they were concerned the detailing wasn't perfect, they told us to bring it in at a convenient day and time and they would detail again from top to bottom. More

My experience at Honda was pretty good. I am a first time buyer and Josh did a good job and explaining how the process works and what I should look for when buying a first car. He seemed very knowledgeable o buyer and Josh did a good job and explaining how the process works and what I should look for when buying a first car. He seemed very knowledgeable on the used cars that we looked at and did his best to keep it within my price range and the years I was looking at. He did seem a little frustrated and stressed when my dad would haggle with him. He did his best to make me feel comfortable. Josh was awesome. I bought my car the day before Christmas Eve and the computers went down. He let me go home with my new car and finish the deal on Monday. He has also called to make sure the car was working out. When we came back to finish the deal, he walked me through the paperwork and explained every part to me. He also made sure my new car was washed, and the tires and gas was filled. I think it was overall a good experience but not great. More