The Honda Superstore of Joliet

We bought the CR-V here based on having other vehicles serviced here and being very satisfied with the service department. We've found the service team to be attentive to our needs and courteous. My wife serviced here and being very satisfied with the service department. We've found the service team to be attentive to our needs and courteous. My wife met with Kurt to check out the 2012 CR-V and was impressed with the visit. He was courteous, professional, and helpful to our needs as we finished the purchase. More

I have purchased numerous vehicles from this dealership and have been pleased every time. This time, our salesman was Josh Tornabeni. He was excellent, knowledgeable of the different models Honda has to of and have been pleased every time. This time, our salesman was Josh Tornabeni. He was excellent, knowledgeable of the different models Honda has to offer, kind, he put forth any and all effort into making sure we were satisfied, answered any and all questions we had, and was very informative on many levels of expertise. It was a pleasure doing buisness with this dealership and with Josh. Thank you. :) More

Just recently bought a 2012 CRV from Honda Joliet dealership and could not be any happier. Krystal Smith(internet sales) started things off by being attentive and answering all of my questions about dealership and could not be any happier. Krystal Smith(internet sales) started things off by being attentive and answering all of my questions about the CRV and the price over e-mail. From there Kurt Holzinger took over the sale. He was very professional and knowledgeable about our car. Suzanne in finance was very friendly and knowledgeable and gave great advice for financing. As for the service department at Honda of Joliet, they are outstanding! I have taken my Civic in a few months ago and HEIDI GROSS was fantastic! She told me what needed to be maintained on my Civic to make it last a lifetime. She was very knowledgeable and friendly. She kept me up-to-date on the status of my car and the service team did a great job on my Civic. Overall, Honda of Joliet is a great place to buy, and service your car! Top three reasons why you should go to Honda of Joliet: 1) Friendly, No Hassle sales team 2) Service department is efficient and reasonable 3) Knowledgeable and professional staff We will definitely return to Honda of Joliet in the near future! John and Jen B. More

All I have to say is if wasn't for Richard Moffet my salesman I may of not bought a car from this dealer. I had been looking for a car for over a month and had visited Honda of Joliet 3 weeks prior to m salesman I may of not bought a car from this dealer. I had been looking for a car for over a month and had visited Honda of Joliet 3 weeks prior to my purchase. I had such a good time with Richard the first time, I had to go back and see if they had got any new inventory. Richard's calm , down to earth, no pressure sales approach exceeded my expectations for a car salesman. He took the time to show me what they had and took the time to listen my needs and wants in the car I was looking for. He understood what payments I wanted to be at and worked diligently with me and the sales manager to work on a price. Just an overall 5 out of 5 experience from start to finish. The car was clean and certified. Before they gave to car to me they cleaned and detailed it. The car was in excellent condition and they even showed me what work they had done to it ! Richard truley is an example of what every car salesman should be. There is a reason why i was the THIRD person to buy a car from him that day. Richie if you read this THANK YOU for everything and for going the extra floore-matic mile ;) and never change your style and approach my friend. Great dealership and Salesman !!!! More

fast friendly service, very helpful! I came into your location so frustrated & on the verge of tears over my car problems & your advisor, "Mark" was so wonderful & patient & explained everything to me in location so frustrated & on the verge of tears over my car problems & your advisor, "Mark" was so wonderful & patient & explained everything to me in a way that even I could understand. He took his time going over everything and I felt confidant & relaxed and my car was fixed!!! I was so happy over the wonderful way I was treated, such excellent service!!! I will be coming back again & recommending Honda & mark to all my friends & family! Thank You so much & Please tell Mark Thank You!!! More

As a single woman, car buying is always a nervous ordeal. This was not the case at Honda of Joliet. Kurt Holzinger met me as I walked in the door. I had an internet quote, but I said up front I wasn't buying This was not the case at Honda of Joliet. Kurt Holzinger met me as I walked in the door. I had an internet quote, but I said up front I wasn't buying today, just wanted a test drive. He said sure. He was friendly and knowledgable. I felt very comfortable with him and by the time I got home I knew I wanted the Accord. I called Kurt back to make the deal. He didn't have the model and color I wanted in stock, but tracked one down and personally traveled to Lisle to get me the car I wanted. Suzanne in the finance office was very friendly and helpful and gave me some great advice about maintaining a good credit history. Kurt has even called twice since my purchase to make sure I was satisfied and happy with my car. I couldn't be more pleased. More

Our first point of contact was with Josh Tornabeni, spoke to him on the phone and he went through the details of the car first, knowing that we would be driving far to come see it. When we got there we spok to him on the phone and he went through the details of the car first, knowing that we would be driving far to come see it. When we got there we spoke to Josh who had the car out and ready for us to view. He provided great customer service and really worked with us on all aspects of the car buying experience. Knowing it would be a long day, he made us comfortable even with some obstablces we incurred. We were not able to drive the car off the lot, which we were not happy with but Josh said he would personally drive the car and drop it off at our house when it was ready. We do not live anywhere near this dealer, so he went above and beyond our expectations. We appreciate the great customer serive to the Honda of Joliet dealership and especially Josh. We look forward to working with him again in the future for our next car purchase. Kristi and Denis. More

WOW what an awesome car buying experience!! Tricia Allen was our first point of contact with the dealership and she was absolutely great. We told her what we were looking for financially and because of some was our first point of contact with the dealership and she was absolutely great. We told her what we were looking for financially and because of some previous economic difficulties we thought are chances for making a deal was slim at best. Tricia took our information and provided a list of CRV's they had in stock with the pricing. Tricia had our information all ready for our visit. We dealt with Casey Krakowski as our salesman and he was great. No hard sell, he knew where we stood and had a brand new CRV for us at exactly where we needed to be payment wise. Casey took the time to explain everything in detail and treated us as though we were the most important people in the building. The finance manager, Dan Mac, was the friendliest finance person we've ever dealt with. Dan Mac had a great attitude and walked us through all the finance documents. He truly made us feel like he had our best interests at heart. We can't say enough about how great the service was by these individuals and you can bet that this dealership just earned repeat customers with us. More

If you are buying a Honda, you need to go see Brian Krakowski at Honda of Joliet. Brian did an excellent job and never once made me feel pressured. Everyone at the dealership was very professional and Krakowski at Honda of Joliet. Brian did an excellent job and never once made me feel pressured. Everyone at the dealership was very professional and friendly. An overall pleasant experience. More

Our experience at Honda of Joliet with Josh was absolutely fantastic. Josh worked with us to ensure that we felt completely comfortable with our new Honda CR-V, all of it's features, and the dealer absolutely fantastic. Josh worked with us to ensure that we felt completely comfortable with our new Honda CR-V, all of it's features, and the dealership itself. We were given a tour of the dealership itself and all of it's service features. Overall, the dealership was very clean with a friendly vibe. Everyone greeted us with a smile on their face and made sure all of our concerns and questions were answered. The dealership itself is equipped with a children's play area, tv viewing area, and computers which I think will come in handy when we need to drop the car off for routine service. Additionally, there is a full service garage with a secure night drop-off if necessary. Josh did a great job ensuring that it was a good experience for us and was adamant about the experience not ending with the purchase of the vehicle. He gave us both his work and cell number in case we ever had any questions about the vehicle, service options, other vehicles, etc. All in all, we felt this dealership offered fanstastic customer service and great quality vehicles. More