The Frederick Motor Company
Frederick, MD
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639 Reviews of The Frederick Motor Company
Most recently, I worked with Walter Smith on a new car sale. I was never pressured for a sale and Walter had to put up with me for multiple visists. The dealership has always been great. I also have to sale. I was never pressured for a sale and Walter had to put up with me for multiple visists. The dealership has always been great. I also have to give Ken Reed high marks in the service department. Always finds a good way to give you unwanted news. Thanks More
Both salesmen we dealt with were well informed and genuinely helpful in enabling us to select the right car for us. We did not feel that we were being hard sold at all. genuinely helpful in enabling us to select the right car for us. We did not feel that we were being hard sold at all. More
I came in looking for a Subaru 2013 Legacy near closing. Walter stuck around and showed me the cars and let me take a test drive even when I said I was not going to purchase that day. Later in the week, I Walter stuck around and showed me the cars and let me take a test drive even when I said I was not going to purchase that day. Later in the week, I sent Walter multiple emails with a variety of questions. He was always quick to respond and extremely helpful. When I finally decided I wanted to purchase the car, Walter worked hard to get me a good deal and made sure I got exactly what I wanted. I would definitely go back to Frederick Motor Company and work with Walter again. More
Where do I even start? I visited the Frederick Ford Motor Company last Monday, seeking a used Hybrid. I noticed there were several on the lot and Scott, the salesman, worked with me on a consistent basis to Company last Monday, seeking a used Hybrid. I noticed there were several on the lot and Scott, the salesman, worked with me on a consistent basis to help me get the car I wanted and the price that was most affordable for a college student. I visited 5 other dealerships in the local area and they were less willing to work with me on price and offered me significantly less on my trade-in. The Frederick Motor Company had my interests at heart. Scott offered great customer service, a kind and knowledgeable environment, and proved to me that I will have to look no further than The Frederick Ford Motor Company for any of my car needs. I highly recommend this company and especially Scott, who helped me drive away in the car of my dreams in only 1 day! Keep up the great work Scott and thanks again! I'll see you in a few years when I want the newest Ford Fusion Hybrid! I'll be sending new customers your way. Lastly, after I purchased the vehicle, Scott has called me to check in and see how my new ride was handling. He invited me to Ford's Technology Fair that helped me learn the latest gadgets in my vehicle and set up my Blue-Tooth free of charge. Like I said, great customer service and something The Frederick Ford Motor Company takes seriously, even after the purchase of the vehicle. I highly recommend the Frederick Motor Company and Scott Rosenfeld as the salesman. Regards, Councilman Brett Bidle More
My husband and I were interested on purchasing a Subaru outback and Walter made this happen. He was very personable and resonable as we worked the numbers. We are very satisfied with our purchase! outback and Walter made this happen. He was very personable and resonable as we worked the numbers. We are very satisfied with our purchase! More
I could not be happier with the level of professionalism and friendly environment of the entire staff at the Frederick Motor Company. Andy made purchasing a vehicle a pleasurable experience and Ashley is a and friendly environment of the entire staff at the Frederick Motor Company. Andy made purchasing a vehicle a pleasurable experience and Ashley is always extremely helpful from the service department. They've found a long time customer in our family. More
Friendly, knowledgeable staff, low pressure sales: the staff were immediately warm and friendly and did not put any pressure for the sale. And they made us feel that they'll remain with us in the future. staff were immediately warm and friendly and did not put any pressure for the sale. And they made us feel that they'll remain with us in the future. More
We got an excellent price on our new Ford Fiesta and had a very fast and pleasant purchasing experience. If you are interested in customer service, I would definitely recommend driving a few extra miles and a very fast and pleasant purchasing experience. If you are interested in customer service, I would definitely recommend driving a few extra miles and purchasing your next vehicle in Frederick rather than heading to the dealership in Gaithersburg. More
I was highly satisfied with my recent purchase of a used vehicle. The salesman was Walter Smith who provided a high level of service. The vehicle we were insterested in was very clean inside and out. I was vehicle. The salesman was Walter Smith who provided a high level of service. The vehicle we were insterested in was very clean inside and out. I was given detailed information about what was done by the service department as well as the age of important existing items such as the tires, battery and brakes. After purchasing a new vehicle recently I expected, and received great treatment and a fair price again. More
My husband and I were in a pickle and Sherry went out of her way to find us something reliable and within our budget even though we could only buy a used car right now. You would have thought we bought a br her way to find us something reliable and within our budget even though we could only buy a used car right now. You would have thought we bought a brand new $40,000. car. More