The Frederick Motor Company

Working with Andy Messer was a great experience. He was friendly, easy-going, very knowledgeable about the products. In fact, everybody I came in contact with at the dealership was very friendly and helpf friendly, easy-going, very knowledgeable about the products. In fact, everybody I came in contact with at the dealership was very friendly and helpful. They made you feel like you were important to them, not the other way around. Thanks Andy! And thanks Frederick Motor Company for a great car! More

I live approximtely 100 miles from the dealership in Southern Maryland. Frederick Motor Company was recommended to me by a relative. I was looking for a new Ford Fusion for my daughter. I contacted the Southern Maryland. Frederick Motor Company was recommended to me by a relative. I was looking for a new Ford Fusion for my daughter. I contacted the dealership and was able to find the vehicle color i wanted with the options i wanted. When i arrived at the dealership i was greeted by friendly people. Rick Klienola was my salesperson and Ron Musgrove was the finanace manager. The whole process took less that 2hrs. Rick explained the vehicle options to me in great detail. I felt better prepared to operate this vehicle than i ever have in previous vehicle buying experiences. Ron was able to provide thefinancing that met my budget. I would highly recommend this dealership to other prospective buyers. My daughter is thrilled with the car. I plan to make all future Ford vehicle purchase from Frederick Motor Company. More

We were in the market to purchase a new truck. We originally were only planning on looking and getting price and making the purchase a month or two out. When we stopped at the FMC we were met by Ric originally were only planning on looking and getting price and making the purchase a month or two out. When we stopped at the FMC we were met by Rick who answered all our questions and pointed us in the right direction on their lot. Rick was very knowledgable with the Ford vehicles and helped us decided which vehicle we should look at based on our needs. Rick at no point was pushy or hovered over us allowing us to look and talk about the vehicles. Rick provided us with several informational packets on the vehicles we were looking at. My wife called Rick several times and if he didn't have the answer, wasted no time getting the answer and returning her call. Had it not been for the friendliness of Rick, we mostly likely would not have purchased this vehicle at this time. We feel that Rick goes above and beyond with customer service and would recommend him to anyone who is looking to purchase a vehicle in the future. More

I am Very Pleased with my new truck purchase experience. I was dreading talking to a salesman, spending hours waiting and filing paperwork, but this was not the case!!! Thank You Very Much!!!! I was dreading talking to a salesman, spending hours waiting and filing paperwork, but this was not the case!!! Thank You Very Much!!!! More

Andy was very helpful with the trade in of my old truck towards the purchase of a new truck. The dealership worked with me to reach the pricing and options that I wanted on the truck. They also then help towards the purchase of a new truck. The dealership worked with me to reach the pricing and options that I wanted on the truck. They also then helped me with the extended warranty and the financing of my new truck. The dealership experience was fantastic and I'll be buying with them again soon! More

I was searching for a 2013 Subaru Forester and had searched online at various dealerships and The Frederick Motor Company had the largest inventory in the area so I went there and started looking on a searched online at various dealerships and The Frederick Motor Company had the largest inventory in the area so I went there and started looking on a very cold winter day. I was greeted in a matter of minutes by a very friendly sales representative named Andy Messer. He was very knowledgeable about the Forester and showing me all the different amenities of the vehicle. Went for a test drive and really liked the way the Forester drove and handled. I had test drove several different Small SUVs from the Rav4 to the Honda Crv but was really impressed by the Forester. That being said I knew I wanted to purchase one but had a hard time figuring out what I wanted on the Forester and Andy was very patient with me letting me walk around and look through each one of the ones I was interested in. No pressure just pointing out the different options on each one. Once I had made my decision the process was very smooth and fast. Andy explained everything in detail and was very helpful in every step of the process. I also delt with Ron and the Finance Manger who's name I can't remember and both were friendly and helpful!! THANKS TO EVERYONE! More

My wife and I were in the Market for a 2013 Ford Explorer Limited 4WD and located one (via the Internet) that was optioned the way we wanted. It was located at Frederick Motor Co in Frederick, MD. My ini Limited 4WD and located one (via the Internet) that was optioned the way we wanted. It was located at Frederick Motor Co in Frederick, MD. My initial inquiry was via eMail, and was it met with a VERY timely response as to availability and pricing. The entire deal was negotiated via eMail with Kevin Moler in a matter of hours. There was no haggling on price, which was competitive with any dealer I could find in the Baltimore/Washington D.C. metro area. I was credit poor with better than average income, but Ron Musgrove was able to secure financing; others have tried and failed. The rate was better than average, given my credit score. Once again, this all occurred via eMail. When the time came to move forward and actually visit the dealership, we were introduced to Rick Kleinota, the Sales Consultant assigned to assist us with the finalizing of our deal. Rick was efficient and wasted no time in reviewing the vehicle's (very knowledgeable) features, warranty, and service requirements. Once we told Rick that we wanted to move forward and make the purchase, he immediately notified Ron Musgrove in the Finance department. Ron worked on completing the contract paperwork while Rick went over the sales checklist in great detail. Before we knew it, we were in Ron's office signing paperwork and then meeting with Rick inside our new vehicle to receive instructions on the multitude of systems and features that comprise a fully-loaded Ford Explorer. All told, our time spent at the dealership was about 2.5 hours. We are VERY satisfied and look forward to a lasting relationship with Frederick Motor Co. More

Rick was an amazing help to me when choosing my new ford focus. He was extremely helpful to me and was very knowledgable about the vehicle. I felt giving all 5's on my review was very appropriate because I focus. He was extremely helpful to me and was very knowledgable about the vehicle. I felt giving all 5's on my review was very appropriate because I had such a wonderful experience. Rick had a wonderful personality and did an amazing job of working on the price to be affordable for me. I would highly recommend the anyone looking at getting a new vehicle to go to Frederick Ford Motor Company and I would highly recommend new customers to work with Rick. More

My experience with Walter and The Frederick Motor Company was excellent. He was professional and patient. His knowledge about the vehicle helped me make my decision to purchase a 2013 Ford Edge. The setup was excellent. He was professional and patient. His knowledge about the vehicle helped me make my decision to purchase a 2013 Ford Edge. The setup of SYNC at the dealership before I left was very helpful. I love my new Edge and would definitely go back to The Frederick Motor Company again. More

Very positive experience from start to finish!! Rick was very professional, very knowledgeable, but he did not make us feel pressured in any way. We appreciated the fact that he was very available at any t very professional, very knowledgeable, but he did not make us feel pressured in any way. We appreciated the fact that he was very available at any time for our questions, but he assured us that he would not routinely contact us with salesman-type tactics. Overall, we felt very well taken care of; by Rick, Ashley and everyone else with whom we had contact. Each phase of the new-car purchase was well-organized and completed in a professional manner. We now consider ourselves to be a part of The Frederick Motor Company family. More