The Frederick Motor Company

We Purchased a 2013 Subaru Crosstek and our experience with Walter Smith at The Frederick Motor Company was excellent. Walter was very patient in answering all of our questions and his knowledge was very with Walter Smith at The Frederick Motor Company was excellent. Walter was very patient in answering all of our questions and his knowledge was very helpful as we tried to make our decision. Once we decided he went out of his way and personally retrieved the vehicle we wanted fifty miles away on the same day. Great customer service and we would highly recommend Walter to anyone considering a new vehicle. More

We went to Frederick Motor Company in search of a car that is suitable for recreational towing behind a motorhome. After reviewing the owner’s manuals of two manufacturers with our salesperson, Rick Klei that is suitable for recreational towing behind a motorhome. After reviewing the owner’s manuals of two manufacturers with our salesperson, Rick Kleinota, we decided one with a manual transmission best suited our needs. We wanted a number of options not usually found in dealers’ inventories, but Rick spent a considerable amount of time, even on his day off, to find a car that met our needs. During the search he kept us informed of his efforts, and when he found one, he offered us a great price. The finance department worked directly with our credit union to complete the necessary forms, saving us time and effort so that we were able to take delivery quickly. Rick gave us a thorough introduction to the operation of the car and its accessories and said that we could call him on his cell anytime with questions. He introduced us to the service manager who explained the service process. Everyone we met was enthusiastic about the cars they sell and about working for Frederick Motor Company. Since taking delivery, Rick has called to see if we have any questions or concerns. More

This is the 2nd vehicle we have purchased from Rick. We have enjoyed our experience with Rick and would highly recommended Rick to our friends. have enjoyed our experience with Rick and would highly recommended Rick to our friends. More

We went in for a test drive. Left with a new Outback. Seriously not what we planned. But the experience was, dare I say, amazingly pleasant! And unexpectedly quick considering we traded in a vehicle and Seriously not what we planned. But the experience was, dare I say, amazingly pleasant! And unexpectedly quick considering we traded in a vehicle and got financing. As a boomer-aged customer, I've bought quite a few cars. This was the first experience I could describe without hesitation as being nice. For the record, Andy Messer is an engaging, nice, very informed sales guy. If you're in the mood for a "test drive" or purchase, I can highly recommend him and Frederick Motors. More

Brandon came out to assist us as soon as we arrived on the lot. He was very nice and helpful and took the time to work out a very good deal. He was very knowledgeable of the vehicles, and we were happy wi the lot. He was very nice and helpful and took the time to work out a very good deal. He was very knowledgeable of the vehicles, and we were happy with his assistance with the sale. We recommend Him to anyone looking to do business with Frederick Ford Motor Co. We bought a new Explorer XLT 4WD. We have delt with this dealer before and have had very good experiance with the service department. Never a problem. More

Roberto was Vvry responsive to inquiries and qick to respond. Provided all information requested and explained all elements. He actually went out to find the exact vehicle I was seeking since they didn respond. Provided all information requested and explained all elements. He actually went out to find the exact vehicle I was seeking since they didn't have it on their lot. Located the car in just 2 hours. Knowledgable and personable. Highly recommend both Roberto and this dealership - which is family owned and operated with the owner on the floor every day. Grat experience compared to some other dealerships I've been to in the past. More

Working with Rick was fun, he took us out so I could test the car. Answered all our questions. Gave us what I wanted and what was best for what we were looking for. If we need a car again we would return to the car. Answered all our questions. Gave us what I wanted and what was best for what we were looking for. If we need a car again we would return to him. More

We recently went to Frederick Motor Co in search of a new vehicle. Walter helped us decide which vehicle fit us the best and got us the most bang for our buck. We ended up purchasing a 2013 Subaru Legacy. He vehicle. Walter helped us decide which vehicle fit us the best and got us the most bang for our buck. We ended up purchasing a 2013 Subaru Legacy. He is very knowledgeable of the vehicles and very thorough at explaining all the features of the car before you leave. He even offered to set up the blue tooth features in the vehicle. I would highly recommend Walter and the Frederick Motor Co for your next vehicle. They make you feel at home and part of the family. There wasn't any hassling or pressure when searching for our vehicle. Our overall experience with everyone at the dealership was excellent. It was the smoothest & friendliest transaction we've experienced. Thanks! Jess & Ryan More

I first time to meet such a great sells man (Rick). He clearly answered my questions and showed me how to drive my new Subaru outback. I can't believe that he left his personal phone number to me and told clearly answered my questions and showed me how to drive my new Subaru outback. I can't believe that he left his personal phone number to me and told me that was 24/7 service. More

I have found that the entire experience at the ford dealership was so easy thanks to Walter smith who remained patient and kind through the entire process. Walter knows the ford titanium so well that I dealership was so easy thanks to Walter smith who remained patient and kind through the entire process. Walter knows the ford titanium so well that I never even looked at any other cars. I love my car, and Walter has assured me that I may come back anytime that I need to have questions answered about the car. Walter also kept his promise to meet any price lower than his. Walter is engaging and organized. I would highly recommend starting here with this dealership and with Walter Smith being your advocate. I am also aware of how important that the community is to the frederick motor company, as they give a percentage of their sales to St. Judes hospital. I will always remain a part of the ford family in Frederick Md, and will continue to rely on Walter smith's expertise. Thank you Walter! Jan Aiken More