The Frederick Motor Company
Frederick, MD
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639 Reviews of The Frederick Motor Company
My interest was to trade my 2010 Explorer for a new SUV or pickup. After checking some potential vehichles on-line, I visited the dealershiop where I met Walter Smith. He went over the features of each v or pickup. After checking some potential vehichles on-line, I visited the dealershiop where I met Walter Smith. He went over the features of each vehicle and compared them. Prior to taking the vehicles on a test drive, he reviewed all features of each and then demonstrated the features while on the road. After making a decision, Walter walked me through the process of getting the deal done. After taking delivery of my F-150, Walter introduced me to syncmyride.com and got me logged on. He demonstrated how to navigate the site and made sure that I had an understanding of how it worked. He also encouraged me to stop by at any time if I was having any difficulty with any of the systems in my truck. I did not expect to be able to get into a Lariat model, but Walter helped make it possible working with the manager. I'm vrey happy with my purchase and based on my experience, I would recommend The Frederick Motor Company and especially Walter Smith. More
I was totally pleased with my new car buying experience at the Frederick Motor Subaru dealer. I would definitely recommend buying a car from them. at the Frederick Motor Subaru dealer. I would definitely recommend buying a car from them. More
Very pleasant people to work with. Andy went above and beyond to get me my car as soon as possible. I would highly recommend this dealership and most definitely recommend Andy. beyond to get me my car as soon as possible. I would highly recommend this dealership and most definitely recommend Andy. More
This man is Amazing. In just the last month my Husband and i have bought 3 cars from him. My husband first bought his truck and unfortunately got into an accident and needed to get another of the same sty and i have bought 3 cars from him. My husband first bought his truck and unfortunately got into an accident and needed to get another of the same style and accessories and Andy found him one and in a quick and sufficient manner so he would have a vehicle again. Then not a couple weeks after i myself was in a unique situation and needed a vehicle and Andy helped me find the one i wanted within my budget. He is absolutely phenomenal. He was patient and kind and made sure that we were happy and i feel went above and beyond his job to help us with our situations. If i ever needed another vehicle or even someone i know needed a car i would definitely go or recommend this dealership and buy from Andy Messer. Also the gentleman behind the counter, Ron Musgrove who helped me get the right rate to finance the car was a pleasant man to work as well. He was patient and made sure i had everything i needed warranty wise and worked with the numbers to remain in my budget and properly finance the car. Thank you guys so much you were amazing. More
The experience was painless! Thanks Chris Curry for being a pleasant, not pushy, what can I do for you sales rep. We will definately recommend Frederick Motor Company and Chris to any prospective buyers. We a pleasant, not pushy, what can I do for you sales rep. We will definately recommend Frederick Motor Company and Chris to any prospective buyers. We LOVE our new truck!! More
We came to look for a Subaru to lease. Walter was knowledgeable about the model that would fit our needs and extremely helpful throughout the entire process as we decided which features we were inter knowledgeable about the model that would fit our needs and extremely helpful throughout the entire process as we decided which features we were interested in. He conducted a thorough search of neighboring dealers to find the car we wanted and arranged to have it delivered promptly. He guided me on a trial drive that was comprised of different driving terrains and highways, helpfully instructing me on the features of the engine and brakes so that I would get the most out of my car. He also introduced me to the service manager and went through service procedures. I did not feel pressured at any time. All the employees were friendly and helpful. I would definitely recommend this dealership! More
Andy was very patient and helpful with the purchase of the 2014 ford F 350. Also he was good with updates on delivery and in fact improved on the forecasted delivery. Andy was willing to spend a great dea the 2014 ford F 350. Also he was good with updates on delivery and in fact improved on the forecasted delivery. Andy was willing to spend a great deal of time showing me the features of the new truck. However I preferred to study it myself and then come back and ask questions about things that I had questions about. That turned out very good and I had only had a few questions to get some help with and Andy answered all of them very easily More
Rick Kleinota and Ron Musgrove were very courteous and helpful to us. Rick made every effort to find the car we wanted. He explained in detail all of the features. He has offered his services if we nee helpful to us. Rick made every effort to find the car we wanted. He explained in detail all of the features. He has offered his services if we need more instructions on getting used to our new car. This was the best experience we have ever had in buying a new car and we have bought many. We hope this great service continues for the life of our car. More
Walter is a very nice person. He made easy for me to get the car and in explaining the new electronic to me. If I decide to buy another car I will go to him to help. So if you need a dealer to help ask for the car and in explaining the new electronic to me. If I decide to buy another car I will go to him to help. So if you need a dealer to help ask for Walter Smith More
Rick was very knowledgeable and took the extra time to point out the features of my Forester and showed me how to use them. The road for the test drive was such that it had hills, curves etc. so you could point out the features of my Forester and showed me how to use them. The road for the test drive was such that it had hills, curves etc. so you could really see how the SUV handled. Rick introduce me to Ashley King who will be setting up my service visits. She was very friendly and explained how the service area worked. Rick even gave me his cell and home phone numbers if I needed anything. I had to call him about some info for my insurance. He called me back within 45 minutes. More