Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
513 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
Contact Dealership

1111 Marina Blvd

San Leandro, CA

94577

Directions

By Type

Showing 513 reviews

December 13, 2024

Billy is the best! !! Excellent & prompt service, that guy is a stud! Highly recommend him to all. Best service writer there. More

by Arthur Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Report | Print
Dec 13, 2024 -

The Ford Store San Leandro responded

Thank you, Arthur, for the kind words for Billy and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 13, 2024

I came in to get a recall done and a check light was on. They asked if I wanted any other services and I requested washer fluid fill up. They charged me after they weren’t able to find anything wrong and “f More

by allisonfink92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen
Report | Print
Dec 16, 2024 -

The Ford Store San Leandro responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

December 09, 2024

They did a wonderful job on my car. Great job San Leandro Ford! Thank you. More

by W. Hines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Report | Print
Dec 09, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 06, 2024

Everyone was very kind and professional I really appreciate that especially in these times that were living in More

by Jamjambryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert. Rebecca
Report | Print
Dec 07, 2024 -

The Ford Store San Leandro responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 30, 2024

Easy to do business with two people who help me one with less expensive but alway willing to learn. More

by CARLOS88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
For got their names
Report | Print
Dec 01, 2024 -

The Ford Store San Leandro responded

Carlos, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 29, 2024

Took to long. Then tried to make me spend more money on other things!!! Since I didn't have to pay for repair! More

by kjohnson1776
Recommend Dealer
No
Employees Worked With
Dont. Know look at recoords!
Report | Print
Dec 04, 2024 -

The Ford Store San Leandro responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

November 23, 2024

Everyone was helpful and knowledgeable, from salespeople to lease and others when signing all the paperwork. More

by jfkparsons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Fogarty, Antonio Trejo, and 3 other people
Report | Print
Nov 25, 2024 -

The Ford Store San Leandro responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 21, 2024

Best service Writer ever. Had a excellent experience. Will be bringing my vehicle back for service. More

by JUANCRUZ78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 21, 2024 -

The Ford Store San Leandro responded

Thank you, Juan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 20, 2024

Thank you for good service without an appointment. I will return soon. It was quick and easy. More

by ja0969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy
Report | Print
Nov 20, 2024 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 20, 2024

I had a good experience with your service team. I have bought all my trucks there. More

by fliesbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Nov 20, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

1
...
6
7
8
...
52