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The Ford Store San Leandro

San Leandro, CA

4.2
576 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 576 reviews

September 30, 2025

Had a great experience at this dealership. the service people and staff are super helpful and approachable More

by agirish123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Rogers
Oct 02, 2025 -

The Ford Store San Leandro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 26, 2025

Best car buying experience I have ever had. Efficient and courteous staff. 10/10 will highly recommend!! More

by BONNIEFERRIS0913
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Nash
Sep 29, 2025 -

The Ford Store San Leandro responded

Thanks for sharing your thoughts about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 24, 2025

Excellent customer service and prices. The sales person and team were very knowledgeable and not pushy at all. More

by susymc5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martín Luna
Sep 24, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 19, 2025

Viva was knowledgeable about the cars I looked at, and especially the one I bought, she was patient and understanding. More

by tknbye40
Recommend Dealer
Yes
Employees Worked With
Viva Vélez
Sep 22, 2025 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 12, 2025

the salesperson is Very friendly, answer all my question and help me go through the buying process. More

by koryant2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalia
Sep 15, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 09, 2025

I purchased a deeply discounted Maverick Lobo for the advertised price. Jasmine never tried to steer me or upsell me. Easiest purchase I have ever made. More

by dthornley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
Sep 10, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at The Ford Store San Leandro are glad to have you as a customer. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

September 03, 2025

Really one of our best experiences buying a new car truck. We negotiated and took care of much of the paperwork through text and email so signing was a breeze will be buying our next truck for our fle More

by bob@whitewaterplumbing.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalia, Damian, and Paige
Sep 05, 2025 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

August 30, 2025

Bad service and bad communication and lack of updates on my truck still didn’t fix one of the sensors More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ownes
Aug 30, 2025 -

The Ford Store San Leandro responded

Hi Kevin, I’m very sorry for the poor communication and that your truck’s sensor concern still isn’t resolved. That’s not the experience we want for our customers. I’d like to review your visit, get you clear next steps, and make this right. Please reach me directly and I’ll personally coordinate with our service team: Paige Nash — Client Experience Manager The Ford Store San Leandro Direct: 510-347-4174 Email: jnash@sanleandroford.com

August 29, 2025

S.L.Ford was super quick to service our truck that had a recall notice. Coming to our home to install the airbag was a great service, as my husband is disabled and doesn't drive at this time. The technician More

by gchamskas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: Billy Severs
Aug 29, 2025 -

The Ford Store San Leandro responded

Hi gchamskas, Thank you so much for sharing your experience! We’re glad we could make things easier by coming to your home and taking care of the recall. Billy and our service team will be happy to hear your kind words. We truly appreciate your recommendation and look forward to assisting you again whenever you need us. All the best, Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174

August 28, 2025

Your tech writer tom went beyond . ..when my truck died right outside dealership. I called and told him bad battery connection He came out got me going and sent mechanic next morning More

by dohnovan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 28, 2025 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174

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