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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
459 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 459 reviews

November 29, 2024

Took to long. Then tried to make me spend more money on other things!!! Since I didn't have to pay for repair! More

by kjohnson1776
Recommend Dealer
No
Employees Worked With
Dont. Know look at recoords!
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Dec 04, 2024 -

The Ford Store San Leandro responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

November 23, 2024

Everyone was helpful and knowledgeable, from salespeople to lease and others when signing all the paperwork. More

by jfkparsons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Fogarty, Antonio Trejo, and 3 other people
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Nov 25, 2024 -

The Ford Store San Leandro responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 21, 2024

Best service Writer ever. Had a excellent experience. Will be bringing my vehicle back for service. More

by JUANCRUZ78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Nov 21, 2024 -

The Ford Store San Leandro responded

Thank you, Juan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 20, 2024

Thank you for good service without an appointment. I will return soon. It was quick and easy. More

by ja0969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy
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Nov 20, 2024 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 20, 2024

I had a good experience with your service team. I have bought all my trucks there. More

by fliesbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Nov 20, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 19, 2024

They were able to diagnose my problem and get the parts ordered, and my car back to me in a timely manner More

by runnerwmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 19, 2024 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 19, 2024

Friendly Simon is is one of the best service agents he is able to help you out most of the time, Overall the entire Ford team is the best! More

by galicia_fausto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
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Nov 19, 2024 -

The Ford Store San Leandro responded

Fausto, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Simon met your expectations. Thank you for choosing The Ford Store San Leandro, we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 18, 2024

We knew what we were looking for and we found it at The Ford Store San Leandro. I always dread buying a car but in this case it was super easy. They worked with me and we made a deal with no stress or conf More

by spiraljeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Noble
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Nov 18, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at The Ford Store San Leandro are glad to have you as a customer. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 16, 2024

Pedro and Thomas and jason were extremely helpful and polite. Dealership was clean and roomy. Service Dept provided Uber. Pedro went the "extra mile". More

by milliemarler
Recommend Dealer
Yes
Employees Worked With
Pedro, Thomas, Jason
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Nov 18, 2024 -

The Ford Store San Leandro responded

Thank you so much for your wonderful review! We are thrilled that Pedro, Thomas and Jason had the opportunity to provide you with great service. We thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 16, 2024

Always get great service from San Leandro Ford! Service advisor Billy was very helpful in finding and using my Ford reward points to pay for a replacement key made. More

by kmhoneycutt
Recommend Dealer
Yes
Employees Worked With
Billy one day
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Nov 18, 2024 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hamid Seifi Internet Director hseifi@sanleandroford.com

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