Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
513 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
Contact Dealership

1111 Marina Blvd

San Leandro, CA

94577

Directions

By Type

Showing 513 reviews

October 27, 2024

The service was excellent. My transit is a used van with over 89,000 miles. After taking my van from concord ford that made many mistakes in repairs, I will only take the trans More

by Cheri121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not have the invoice in front of me. If you check the worksheet, you should be able to find him.
Report | Print
Oct 27, 2024 -

The Ford Store San Leandro responded

Cheri, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Hamid Seifi Internet Director hseifi@sanleandroford.com

October 27, 2024

Rep. Owens and staff were amazing I was very impressed with his performance! They came through just like they said they would! More

by Lulureyes71
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
Report | Print
Oct 27, 2024 -

The Ford Store San Leandro responded

Lulu, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Owen and our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

October 22, 2024

Brought in for Diesel emissions check engine light and codes again. Dealership is veryu responsive on a truck that has many factory emission issues. After repair, had to bring back again 4 days later for More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Report | Print
Oct 23, 2024 -

The Ford Store San Leandro responded

Rob, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at The Ford Store San Leandro to be a positive one. Please don't hesitate to reach out if you need anything else. Hamid Seifi Internet Director hseifi@sanleandroford.com

October 19, 2024

Very helpful and knowledgeable about their Ford products. Always informative about what’s going on with vehicle. Friendly staff. More

by allecia.sanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Severs
Report | Print
Oct 20, 2024 -

The Ford Store San Leandro responded

Thank you, Allecia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing The Ford Store San Leandro. We look forward to having you as one of our valued customers for many more years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

October 17, 2024

Miguel is a true professional. Punctual and solid communication. Completed the recall service very quickly and efficiently. More

by Shung8420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 18, 2024 -

The Ford Store San Leandro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Miguel and don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

October 14, 2024

I had an amazing service experience the last time I brought in my Ford EcoSport. They picked up the car from my home and dropped it off when they were finished. The car was returned washed and cleaned. More

by philwright535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy (I think)
Report | Print
Oct 14, 2024 -

The Ford Store San Leandro responded

Phil, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Hamid Seifi Internet Director hseifi@sanleandroford.com

October 14, 2024

Very smooth transaction. All that worked on my deal were helpful, respectful, and timely in responses. Thank you, James More

by lforsyth2327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige, Dalia, Jason
Report | Print
Oct 14, 2024 -

The Ford Store San Leandro responded

James, Thank you so much for choosing The Ford Store San Leandro! Please let us know if we can be of any more assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

October 10, 2024

My family and I bought three vehicles from here and we had the best customer service plus experience ever. Thanks to David and Gus for seeing it thru, we appreciate you're hospitality and professionalism More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gonzalez and Gus Knezevich
Report | Print
Oct 10, 2024 -

The Ford Store San Leandro responded

Pete, Thank you! David, Gus, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Hamid Seifi Internet Director hseifi@sanleandroford.com

October 10, 2024

Owen did a good job, kept me updated on the job they performed in a timely matter More

by deanfromoak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
Report | Print
Oct 11, 2024 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out, Dean. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

October 08, 2024

they went out of their way to make sure I had all that I needed and to make sure that my warranty was covered More

by toneemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Oct 09, 2024 -

The Ford Store San Leandro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at The Ford Store San Leandro. Hamid Seifi Internet Director hseifi@sanleandroford.com

1
...
9
10
11
...
52