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The Ford Store San Leandro
San Leandro, CA
576 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 576 reviews
Verified Customer
October 26, 2025
As far as getting your car repaired goes, the experience couldn't have been better. I have worked with Owen in the past and he was fantastic. He was fantastic this time. couldn't have been better. I have worked with Owen in the past and he was fantastic. He was fantastic this time. More
by m82hendrix
Employees Worked With
Owen
October 20, 2025
You kept my truck for 2 weeks to change a Fuel filter? !@&)(,?!! You can’t explain why the check engine light was on and you can’t stop the very high engine rev. in park, like someone is pushing the acc !@&)(,?!! You can’t explain why the check engine light was on and you can’t stop the very high engine rev. in park, like someone is pushing the accelerator More
by bdowning2
Employees Worked With
No idea you guys could t even find my truck and took 45 minutes to find it in a different lot.
October 20, 2025
I gave them the VIN for an SUV that was broke down. The customer gave me the wrong vehicle number. Tom in service did not verify. Then he went ghost mode on me. Should have been under warranty. But was The customer gave me the wrong vehicle number. Tom in service did not verify. Then he went ghost mode on me. Should have been under warranty. But was denied. $17k for an engine on a vehilce that isn't worth $12k Wont be using them again More
by DEBWATSON
Employees Worked With
Tom Cope/ Paul Galvao
October 09, 2025
I had some concerns, but the ownership and management were great, they handled it right away. I'll definitely be back to the service department with my Fords. We also bought our Ford Focus here years ago were great, they handled it right away. I'll definitely be back to the service department with my Fords. We also bought our Ford Focus here years ago and would buy here again. More
by jackie_izzomoses
Employees Worked With
Tom
