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The Ford Store San Leandro
San Leandro, CA
494 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 494 reviews
Verified Customer
March 16, 2025
First visit I spent three hours with him to tell me they didn’t have the part Billy Severs was my service manager very professional on my second visit after Billy called me and told me they had the part on didn’t have the part Billy Severs was my service manager very professional on my second visit after Billy called me and told me they had the part on my second visit. They got me out of there over an hour. I give Billy five stars More
by a.redmond_428
Employees Worked With
Billy Severs
March 14, 2025
Es bueno pero no todo el personal es responsable pues no pudieron encontrar el problema a uno de mis vehículos además me perdieron una de las llaves pudieron encontrar el problema a uno de mis vehículos además me perdieron una de las llaves More
by Edenilson
Employees Worked With
Simón and robert
March 10, 2025
The San Leandro Ford store service department is outstanding. The service was just what I asked for and not more. The people who work there including, Paul the service manager, are courteous and outstanding. The service was just what I asked for and not more. The people who work there including, Paul the service manager, are courteous and just plain good people. They are a pleasure to work with. Very happy with the repairs. I highly recommend them More
by Mike P
Employees Worked With
Paul
March 01, 2025
I have always received professional service. My Service Advisor Simon Ortiz has always treated me with respect and made me feel appreciated. The promised time for completion has been almost pe My Service Advisor Simon Ortiz has always treated me with respect and made me feel appreciated. The promised time for completion has been almost perfect! Any questions I have had were addressed in a way that was easy to understand. Dealer Service cost more than Third Party Shops but If you want your vehicle done correctly with original parts, The Ford Store San Leandro is the place to go!!! More
by p.cardiasmenos
Employees Worked With
Simon Ortiz
February 28, 2025
I have some health issues and they were kind enough to drive an Escape PHEV to our house and let us test drive from there. Bought one 3 days later. Our 4th Ford from their dealership drive an Escape PHEV to our house and let us test drive from there. Bought one 3 days later. Our 4th Ford from their dealership More
by cleecpa
Employees Worked With
Pedro
February 22, 2025
Superior customer service, great workmanship & fair pricing. Highly recommend them! All employees were very helpful. Our service person was Billy who was exceptional! pricing. Highly recommend them! All employees were very helpful. Our service person was Billy who was exceptional! More
by Jk
Employees Worked With
Billy
