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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
459 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 459 reviews

December 23, 2024

Good customer service by the service advisor, they were very helpful, specially Billy and willie More

by Umlesh.chandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy and willie
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Dec 23, 2024 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 20, 2024

I was met promptly by a service member and then by a service writer. He handled my requests and very well and my car was ready for pick up early. I was very pleased. More

by gordonwatt
Recommend Dealer
Yes
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Dec 21, 2024 -

The Ford Store San Leandro responded

Thank you so much for your excellent review, Gordon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at The Ford Store San Leandro to be a positive one. Please don't hesitate to reach out if you need anything else. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 18, 2024

Dave was excellent…followed up and found me the truck that made sense w the payment that made sense More

by kbikebrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Gonzalez
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Dec 20, 2024 -

The Ford Store San Leandro responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 16, 2024

Salesman very professional good service customer very satisfied the show was very clean all the personnel More

by RIGOLUZ222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan and Martin luna
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Dec 16, 2024 -

The Ford Store San Leandro responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 13, 2024

very good very nice people. This is my first time here and I liked the experience More

by miguelruiz577
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delia
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Dec 13, 2024 -

The Ford Store San Leandro responded

Miguel, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 13, 2024

Billy is the best! !! Excellent & prompt service, that guy is a stud! Highly recommend him to all. Best service writer there. More

by Arthur Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
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Dec 13, 2024 -

The Ford Store San Leandro responded

Thank you, Arthur, for the kind words for Billy and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 13, 2024

I came in to get a recall done and a check light was on. They asked if I wanted any other services and I requested washer fluid fill up. They charged me after they weren’t able to find anything wrong and “f More

by allisonfink92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen
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Dec 16, 2024 -

The Ford Store San Leandro responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

December 09, 2024

They did a wonderful job on my car. Great job San Leandro Ford! Thank you. More

by W. Hines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
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Dec 09, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 06, 2024

Everyone was very kind and professional I really appreciate that especially in these times that were living in More

by Jamjambryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert. Rebecca
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Dec 07, 2024 -

The Ford Store San Leandro responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 30, 2024

Easy to do business with two people who help me one with less expensive but alway willing to learn. More

by CARLOS88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
For got their names
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Dec 01, 2024 -

The Ford Store San Leandro responded

Carlos, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Hamid Seifi Internet Director hseifi@sanleandroford.com

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