The BMW Store

We couldn't have anticipated the quality of the experience I can't say enough about our car buying experience at the BMW Store. Mat Swartz was knowledgeable, honest and attentive to a fault. His communication I can't say enough about our car buying experience at the BMW Store. Mat Swartz was knowledgeable, honest and attentive to a fault. His communication was frequent, thorough and refreshing. WHEN we go back, I'll insist on working only with Mat. More

A wonderful experience We loved working with this dealership. Tom Wellbaum helped. He was helpful, thorough, knowledgeable and pleasant to be with. It made everything easy. We loved working with this dealership. Tom Wellbaum helped. He was helpful, thorough, knowledgeable and pleasant to be with. It made everything easy. This was the best car buying experience we have ever experienced. Thank you Tom! More

Excellent experience The BMW Store is a well run organization with quality personnel. They have an excellent facility and do not use high pressure sales tactics. My firs The BMW Store is a well run organization with quality personnel. They have an excellent facility and do not use high pressure sales tactics. My first visit was in October just to get a feel for the different models BMW offered. A second visit in November to drive a 430 to see how I liked it. A third visit in December where I told them I was not going to spend time negotiating I just wanted their best offer and that's exactly what they provided. I highly recommend visiting the BMW Store if you are interested in a BMW. Even if your not, BMW's selection of vehicles is worth seeing. More

BMW's Finest I have dealt with many dealerships, The BMW Store tops them all. Easy to deal with & fantastic service, I wouldn't go anywhere else! Mat Swartz was no I have dealt with many dealerships, The BMW Store tops them all. Easy to deal with & fantastic service, I wouldn't go anywhere else! Mat Swartz was non pressuring & informative. After the deal was made, he went the extra mile to make sure my car looked perfect when I drove it off the lot & went over every button & Knob on the car with me. In summary, they are BMW's Finest dealership! I drive over 4 hours from home to get to Cincinnati. More

Long distance purchase I had been looking for a MINI for a while and found one here. The only problem was it was over four hours away. Mat and Jemar made the process so smoo I had been looking for a MINI for a while and found one here. The only problem was it was over four hours away. Mat and Jemar made the process so smooth and easy. Mat had quick and friendly response to every question I had, and Jemar made the process of signing the paperwork smooth and relaxing. I would definitely consider driving all the way to buy from here again! More

The BMW Store - Upgrade from a 2002 325i to a CPO 2014 335xi Not being new to BMW, I've had some time during the past 15 years to experience different BMW dealers and facilities from states like Chicago, Vermont Not being new to BMW, I've had some time during the past 15 years to experience different BMW dealers and facilities from states like Chicago, Vermont, Charlotte and now Cincinnati. Usually, the facility and people are what you would expect for BMW (e.g. clean, comfortable facility, exceptional sales and service, cappuccino machine, etc.). Besides the car itself, this is what makes the whole buying experience worth while and separates BMW from other dealers. The most important factor, however, is trust. If I don't trust the sales, service or finance group, nothing else matters. The BMW Store team, is the perfect example for the rest of the country of how to create and maintain that trust. During my recent purchase of my 2014 CPO 335xi (December 2016), I was more than pleasantly surprised with everything from sales discussions though signing the financial papers. Both Nick Norman and Conner O'Somachain went above and beyond my expectations. Since I tend to hold on to my cars for awhile, all I can say is, thank you for making this the experience that I remembered 15 years ago. Congratulations guys, you've made the list. More

BMW Lease I had the opportunity to work with Ric Koresky, Brian DiPaolo and Conor O'Somachain, all of whom were great to work with. Overall, a great experience I had the opportunity to work with Ric Koresky, Brian DiPaolo and Conor O'Somachain, all of whom were great to work with. Overall, a great experience! More

Helpful & patient I knew in the spring that I was going to buy another BMW but wasn't in a hurry to get it done. I told Tim I would be back and I would contact him whe I knew in the spring that I was going to buy another BMW but wasn't in a hurry to get it done. I told Tim I would be back and I would contact him when I knew what I wanted. He didn't pressure me & when I came back, he helped me get the car with all the features that I wanted. I just picked it up last week & I love it! More

First time BMW owner! I purchased my first BMW with Paul Cassady's help and the whole process exceeded my expectations. He was very easy to engage, casual and very helpful I purchased my first BMW with Paul Cassady's help and the whole process exceeded my expectations. He was very easy to engage, casual and very helpful. He provided just the right amount of correspondence during the transaction process. I purchased a used vehicle that had some minor issues. He had those addressed and detailed nicely before delivery. More

BMW M2 Purchase Working with Dean at the BMW store was a professional and satisfying experience. Dean is quite knowledgeable about the BMW line, and was quite helpful Working with Dean at the BMW store was a professional and satisfying experience. Dean is quite knowledgeable about the BMW line, and was quite helpful in getting me on the list for an M2, and being there for the delivery and aftermarket options I wanted. The sales manager, Ric Koresky, was also helpful and supportive. Overall a very positive experience, and a great car to boot. In fact, while finalizing the purchase of the M2 we ordered my wife's next vehicle as well. More