
The BMW Store
Cincinnati, OH
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Found a good deal quickly Dean Stathes was very helpful to me in finding a good deal on buying a BMW X1. He quickly understood what is important to me in the deal, and made an Dean Stathes was very helpful to me in finding a good deal on buying a BMW X1. He quickly understood what is important to me in the deal, and made an offer that was hard to resist. Dean and the other staff members at The BMW Store are very friendly and helpful before and after a car sale. I would definitely consider buying another car from this dealership in the future and would recommend it to others. More
good experience Good sales experience. Answered my questions well and got me the car I wanted. Cant comment on the service, because I haven't used it. Paul Kolleck Good sales experience. Answered my questions well and got me the car I wanted. Cant comment on the service, because I haven't used it. Paul Kolleck was very professional and good to work with. More
Excellent A few days ago, I walked into The BMW Store in Cincinnati to ask some questions about the lease-end process for my 2015 428i convertible, which was A few days ago, I walked into The BMW Store in Cincinnati to ask some questions about the lease-end process for my 2015 428i convertible, which was originally leased at that dealership; and drove-off later in the day with a newly leased 2018 M4. It had been my intention to exchange BMW's at the Tucson dealership, as I now live there 9 months of the year; however, that choice was changed by the team at The BMW store, including sales, genius, lease manager, finance manager and General Manager. Individually and collectively, they cleared up some misunderstanding I had about the process and made a fair offer for me to lease a beautiful, fully-loaded M4 in the showroom. In particular, Paul Kolleck proactively addressed all my questions/concerns and found the right car to meet.exceed my needs. Overall, it was an enjoyable experience. More
I am driving my dream car , thanks to Brian Dipaolo! I have had a very positive dealership experience at the BMW Store. My sales associate Brian Dipaolo, worked around the clock for me answering any ques I have had a very positive dealership experience at the BMW Store. My sales associate Brian Dipaolo, worked around the clock for me answering any questions I had about my vehicle and did everything in a prompt and professional matter. I will go back to him when I purchase my next BMW. I would also like to mention Conor, Andre, and Ric for being a great help as well. More
Bmw store Third car I've gotten from br BMW store. Excellent customer service. They've gone above and beyond for me. I don't have much else to say Third car I've gotten from br BMW store. Excellent customer service. They've gone above and beyond for me. I don't have much else to say More
Excellent. Everyone was very nice and helpful. This is my second BMW and I bought the last one at Jake Sweeney. My experience at the BMW store was a zillions t Everyone was very nice and helpful. This is my second BMW and I bought the last one at Jake Sweeney. My experience at the BMW store was a zillions times better. If my next car is. BMW I will definitely come back here and will recommend the BMW store to anyone I know interested in getting a BMW. More
2018 M4 Paul Kolleck and team at the BMW Store were great to work with. They listened to our needs and recommended options that we could evaluate simply. We Paul Kolleck and team at the BMW Store were great to work with. They listened to our needs and recommended options that we could evaluate simply. We love our new M4! More
Great guy! We pulled into the dealership not realizing that we would buy a car. Like many people , we were just out to compare types of cars. My husband even br We pulled into the dealership not realizing that we would buy a car. Like many people , we were just out to compare types of cars. My husband even brought his tape measure. As Tim approached us his calm manner made it easy to feel at ease. We only looked at one car and bought it. We enjoyed talking to Tim. I would describe him as a class act. Most Sincerely Nancy Swartzel More
Quick, easy purchase. Car is perfect. Matt was very helpful and made the experience quick and easy. I live 100 miles away and Matt had everything ready when I came to get the car. Was in a Matt was very helpful and made the experience quick and easy. I live 100 miles away and Matt had everything ready when I came to get the car. Was in and out in less than 30 minutes. More
Great experience The staff was prompt, knowledgeable and helpful. This dealership has a great variety of inventory to choose from and the staff is top notch. While we The staff was prompt, knowledgeable and helpful. This dealership has a great variety of inventory to choose from and the staff is top notch. While we were not planning on buying a car the day we stopped in the The BMW Store, our salesperson, Brian DiPaolo, was so informative on our test drive that we bought the vehicle on the spot! Thanks, Brian and team! More