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The BMW Store

Cincinnati, OH

5.0
1,571 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,571 reviews

September 20, 2020

Paul is a pleasure to work with. This is our 3rd purchase with Paul and the team at the BMW store. Susan did a great job helping us navigate through all the great features. The service department always trea More

by wpwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carelock, Ric Koresky, Paul Kolleck, Susan Ward, Eric Fender
September 13, 2020

Paul and Susan done an excellent job. Both very good knowledge about the product. They were helpful in finishing the transaction. Would do business with both of them again. More

by gjuilfs
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Eric Fender
September 09, 2020

Great customer service and efficient internet sales process. I was able to find the car I wanted while maintaining social distancing. The email exchanges were quick and efficient. More

by mcosimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
September 01, 2020

I was happy with Paul and Susan. Paul was diligent in returning emails by answering all my questions about vehicles that I was interested in looking at. He worked to ensure I was able to purchase the car More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Eric Fender
August 31, 2020

Paul did a great job securing the vehicle and keeping me apprised along the way. Susan is very knowledgeable regarding the technology of the vehicles and delivery. More

by joshua.lorentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward
August 31, 2020

Paul was very helpful with working within my budget to get a vehicle that I am happy with. Everyone I came across was friendly and supportive. Felt very comfortable during the entire purchasing process. More

by nancyc88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
August 31, 2020

Dean and the whole team at the BMW store are true pros. Special call out to Susan Ward for her meticulous walk thru of all the outstanding features of my wife’s new X5. More

by Rickmitch825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward
August 29, 2020

I was very impressed by the whole dealership.Paul and I was very impressed by the whole dealership. Paul and Susan were great to work with. I will be back to purchase my next car from Paul. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
August 20, 2020

Nick Norman and the entire staff are top notch! Great doing business with such a nice organization! Looking forward to a continued relationship during service of the vehicle! More

by FlyInsured
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Lambert, Nick Norman
August 14, 2020

My first time purchase of a BMW 430i Convertible Car My initial experience with Paul Kolleck was awesome. He quickly got me out to test drive the car and then was able to spend the time to review all the More

by Greg Wier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar, Paul Kolleck, Eric Fender, Daniel Wright
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