The BMW Store

This was a very extraordinary experience because I was originally not in the market to purchase a car. When I came in for a service for my old car - based on year of the car (2002) and price of repair - I originally not in the market to purchase a car. When I came in for a service for my old car - based on year of the car (2002) and price of repair - I needed to make a decision if I wanted to invest more money into the repair or find what my other options were. While we were circling the sales area, Paul asked us if we were looking for something particular. After telling him our situation and seeing if he had any convertibles available for sale, he told us about a convertible with low mileage that was coming off of a lease and provided details that day. After quickly learning that I would love to purchase this convertible, Paul learned that I was a new car buyer and ensured a great buying experience by completing pre-owned certification process and going above and beyond the call of duty to meet my need by coming in on his day off to make this transaction. Not only did I buy a beautiful car, I knew that I now have a team of Paul Kolleck, Jemar DuBose, and Susan Ward at BMW who care about me and my experience. Thank you! More

Paul was fantastic and helped us get the vehicle we wanted without hassle. Susan is a start at explaining the features and functions of the new car. wanted without hassle. Susan is a start at explaining the features and functions of the new car. More

A great experience with Paul and Susan. They made sure I got the exact car I wanted and set everything up for me so the actual purchase was quick and easy. Highly recommend these guys!! got the exact car I wanted and set everything up for me so the actual purchase was quick and easy. Highly recommend these guys!! More

Paul, Susan, whole team is sensational. Made it super easy. Would recommend BMW store and Paul to anyone looking for the ultimate driving machine. Thank you! easy. Would recommend BMW store and Paul to anyone looking for the ultimate driving machine. Thank you! More

We just bought our 4th BMW from the BMW Store. Dean Stathes sold us the last three and each experience has been outstanding. Over the years since our first BMW in 1997 the service has also been outsta Stathes sold us the last three and each experience has been outstanding. Over the years since our first BMW in 1997 the service has also been outstanding. I have always found Rodney Steadman to be very knowledgable and a pleasure to work with. More

Outstanding experience. This is my 5th BMW from the BMW Store and the buying experience just gets easier. As always Paul helped me through the selection he had cars to test drive, helped selecting the righ Store and the buying experience just gets easier. As always Paul helped me through the selection he had cars to test drive, helped selecting the right options and nothing was too much trouble. The delivery process was fast and efficient and I know that is all backed up with an excellent service department. We spent more than our original plan but the decision was ours based on the quality of the cars. We got excellent value for money More

Great service in the service and sales department . We have worked with Paul in sales for over 10years both leasing and buying cars and he always takes the time to understand our needs and find the perfec have worked with Paul in sales for over 10years both leasing and buying cars and he always takes the time to understand our needs and find the perfect vehicle. Service center always prompt and reliable More

I had a great experience with Tim. He listened well to my needs, put his customer first and over-delivered against my expectations. I highly recommend him. needs, put his customer first and over-delivered against my expectations. I highly recommend him. More

I had an extremely positive experience working with Paul in finding my 1st BMW. Car buying is a big decision and Paul treated it that way. He was extremely responsive to my questions and allowed me to tak in finding my 1st BMW. Car buying is a big decision and Paul treated it that way. He was extremely responsive to my questions and allowed me to take my time to do my research. Paul was very flexible in finding a time for me to test drive a car at their location, and stayed in touch without being overbearing throughout my decision making process. I had been working with other dealerships of BMWs and other brands and no one was better to work with than Paul. He answered my questions and built a strong level of trust. Once a deal was made, picking up the car was a breeze. I felt taken care of by the entire staff there and Susan was a big help in learning some details about the technology. Thanks to all there and I look forward to driving this BMW more and more! More

Experience with Paul was great. Easy to work with; very good customer service and communication. This is my second time purchasing a new car through Paul and working with Susan Ward. Very positive exper good customer service and communication. This is my second time purchasing a new car through Paul and working with Susan Ward. Very positive experience, process was seamless both times. More