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The BMW Store

Cincinnati, OH

5.0
1,570 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,570 reviews

April 28, 2021

This was my first purchase from the BMW store, but I will likely be back for a second in the future. The sales process with Dean Stathes was excellent and Susan Ward did an excellent job walking me through More

by Aaron H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward
April 27, 2021

We had a great experience with the sales and support at the BMW store. Jonathan Kumar helped us try out a 330, and X3, and a 340. When he wasn't available, Emily Blose stepped right in and made sure our qu More

by dholaday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Jemar DuBose, Jonathan Kumar, Emily Blose
April 26, 2021

The BMW Store has always taken great care of me. I’ve purchased 2 cars from them so far, and will likely purchase my next car from them as well. Great sales team, great service team, great all around. Th More

by cstpierre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jemar DuBose, Jonathan Kumar
April 26, 2021

Sales process was excellent. Service Dept. is great. Jonathan Kumar did an excellent job with selecting the right vehicle, explaining everything and with the whole sales process. More

by johnyou31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Jonathan Kumar
April 26, 2021

This is my second and NOT last purchase of a BMW from the BMW Store. The took care of me throughout the entire ordering process as I wanted exactly what I wanted on my new M340i. Both Dean Stathes and Susa More

by AEM
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward
April 24, 2021

I'm on my third car from the BMW Store and love working with this company. Dean does a great job of consultative selling. Susan is so knowledgeable about all things BMW, and Rodney crushes it in service. I More

by BJ Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Dean Stathes, Susan Ward, Rodney Steadman
April 21, 2021

I originally came into the dealer to look at a 3 series and ended up falling in love with a used 430i GranCoupe that was in the showroom instead. Julian, the salesman I worked with, was very friendly, help More

by bmerz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Lambert, Susan Ward, Jemar DuBose
April 16, 2021

Great experience with Dean and the dealership. Great walk through of options, good deal on pricing, and excellent delivery of my new car. Highly recommend! More

by Deepa
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward
April 14, 2021

Mat was terrific to work with. He was very helpful all through the buying process. I would highly recommend him! Everyone at the dealership was friendly and very helpful. More

by Ldem
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Mat Swartz, Jemar DuBose
April 05, 2021

Mat was great to work with. This was my second visit to The BMW Store and he was very helpful with info during my initial visit and several follow up emails. When I returned to test drive and then purchase More

by GLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Swartz
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