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The BMW Store

Cincinnati, OH

5.0
1,570 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,570 reviews

June 24, 2021

My experience at The BMW has been a positive experience. I received excellent service from Paul Kolleck and Susan Ward and I recommend them. This is my first BMW and I am very pleased with the purchase. More

by Nancy Steman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
June 19, 2021

I drove 2 hours to look at a BMW 540i that I had found online. However, when I arrived I was told that it was sold about 30 minutes prior to my arrival. Matt Swartz, salesman extraordinaire, found another More

by MR Fears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Swartz, Jemar DuBose
June 16, 2021

Impressed is an understatement! Emily Blose created an absolute first class experience. From start to finish, I felt that my voice was heard and needs were understood. The BMW Store creates a boutique con More

by Victoria D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Susan Ward, Eric Fender, Emily Blose
June 16, 2021

Drove two hours to purchase the wife a new X5 with the options and color she wanted. Worked with the sales rep Jonathan Kumar, and was listed as the BMW Genius, and he was just that. Walked through all th More

by Chad.Dietz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fender, Jonathan Kumar
June 14, 2021

Hi,The purchase & delivery of my new X3 couldn’t have Hi, The purchase & delivery of my new X3 couldn’t have been any better. I got so lucky to have my perfect build come in 2 days later on a truck! Pa More

by BMW CUSTOMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
June 12, 2021

Dean Stathes was my sales person. He was very Dean Stathes was my sales person. He was very professional and very helpful in finding me the perfect car. He and Susan (the BMW genius) were very h More

by onnenmk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Jonathan Kumar
June 10, 2021

Great experience. Paul Kolleck and Susan Ward could not have made the process easier. Went in for a pre-lease inspection and left with a new car. More

by anotherbimmerguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
June 08, 2021

Mr. Kumar was very professional and helpful while helping me find the right vehicle to fit my needs. I would recommend him to anyone in the market looking for a new or used BMW. More

by Dbowles513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
June 07, 2021

Very good experience all around. Jonathan was friendly, helpful, and patient. I was looking for a smaller SUV with all the bells and whistles. The X3 was the most comfortable of the 10 brands I drove tha More

by Joe
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Jonathan Kumar
June 01, 2021

Exceptional service without a doubt he was very attentive to my needs her was very detailed in being able to show me how things worked More

by Venita82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
Jun 01, 2021 -

Venita82 responded

Exceptional service without a doubt he was very attentive to my needs her was very detailed in being able to show me how things worked

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