
The BMW Store
Cincinnati, OH
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I had a great experience with Jonathan. He’s very knowledgeable, helpful, and responsive. He answered all my questions and made the process simple. knowledgeable, helpful, and responsive. He answered all my questions and made the process simple. More
Paul made the out of state purchase extremely easy and was up transparent about the negotiated deal. Upon arrival (I flew in from out of state) the vehicle was ready as was the paperwork, and I was in an was up transparent about the negotiated deal. Upon arrival (I flew in from out of state) the vehicle was ready as was the paperwork, and I was in and out in no time. Susan has a great personality and was really excited about showing off the features of the car. Overall good experience and would buy another vehicle from this dealership again. The folks here seemed to genuinely care about providing a great customer experience, and I can assure you that not all BMW dealerships are like this. More
I’ve been working with Dean for several years. His product knowledge and attention to detail are top notch. He always comes through with the right car for me. product knowledge and attention to detail are top notch. He always comes through with the right car for me. More
I had such a great experience at The BMW Store. I was just casually looking for my next vehicle, uncertain if that was going to be a BMW or not. Emily was very helpful and made me feel really comfortabl just casually looking for my next vehicle, uncertain if that was going to be a BMW or not. Emily was very helpful and made me feel really comfortable. I ended up coming back around 3 months later and placed an order for my new car. Emily updated me as she became aware of any information relating to the delivery of my vehicle. It came pretty much exactly when she estimated. I have never been so happy with a car in my life. I have received so many compliments on my new BMW. Eric and Jonathan were great as well. I would highly recommend this dealership. More
We had a great experience with Ms. Ludlum. She was very professional and kind. My wife is very happy with the car. We both felt like we were treated with respect and care. professional and kind. My wife is very happy with the car. We both felt like we were treated with respect and care. More