
The BMW Store
Cincinnati, OH
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Amy gave such fantastic service- I cannot praise her highly enough. We visited 4 other dealerships on our search and Amy is hands down one of the most professional, respectful, knowledgeable, and sophis highly enough. We visited 4 other dealerships on our search and Amy is hands down one of the most professional, respectful, knowledgeable, and sophisticated salespeople I have encountered. When I walked into the sales room without my husband this afternoon, We just ordered an X5 with her and I have to say that she made the process as quick and easy as I ever could have imagined! What a great experience. 10 out of 10! More
Great store helping me purchase my first car. Emily was great advising the design and build and was excellent at communicating updates throughout the build and shipping process. Susan was excellent on deli great advising the design and build and was excellent at communicating updates throughout the build and shipping process. Susan was excellent on delivery day at getting all the technology paired and educating me of all the features available in my new car. Store is very clean and well kept and all the employees are very friendly and helpful. More
mathew garapic got me a great deal on a x6 m series thank you so much matt garapic i would recommend him to anyone looking for a bmw in Illinois you so much matt garapic i would recommend him to anyone looking for a bmw in Illinois More
The sales person and the dealership made the purchase an enjoyable and easy experience to purchase my X5. It wasn’t a 3 hour experience and that was my reason for purchasing my car. enjoyable and easy experience to purchase my X5. It wasn’t a 3 hour experience and that was my reason for purchasing my car. More
I ordered my vehicle back in late July/early August of 2021 but due to chip shortages, production and shipment from port were delayed and vehicle delivery did not take place until late November of 2021. 2021 but due to chip shortages, production and shipment from port were delayed and vehicle delivery did not take place until late November of 2021. Dean did a nice job of keeping me informed about the status of my vehicle. Ric was also quite engaging and helpful throughout the process. Susan did a nice job of walking me through my vehicles features at delivery. My only point of dissatisfaction was around the closing/financing of the vehicle - an error on my purchase price that would have ended up penalizing me nearly $1,500 if I hadn't caught it. I tend to be very detail oriented and as such, found the error. I try my best to give people the benefit of the doubt, so it's quite possible this was an honest oversight. Other than that the delivery and closing of the vehicle came off without a hitch. More
Outstanding work Paul. Great communication, nice attention to detail, seamless delivery, transparent numbers, no xxxxxxxx. Love the car. I’d do it again. Great work. attention to detail, seamless delivery, transparent numbers, no xxxxxxxx. Love the car. I’d do it again. Great work. More
Jonathan was great to work with. He went above and beyond to ensure I was happy with the my purchase. Made the buying process very smooth! Would definitely recommend! to ensure I was happy with the my purchase. Made the buying process very smooth! Would definitely recommend! More