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The BMW Store

Cincinnati, OH

5.0
1,565 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,565 reviews

December 28, 2021

We have purchased multiple BMW’s from The BMW Store and wouldn’t consider going to any other dealership. It was our second time working with Paul and Susan, both make the process easy and enjoyable. They More

by gbfink
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
December 25, 2021

Your entire staff was terrific. We ordered my car online with John Beam’s help. When we arrived to pick it up it was ready with a big red bow on top. Perfect & exactly what we ordered. Rick kept us updated More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beam, Ric Koresky, Susan Ward, Eric Fender
December 24, 2021

I’ve worked with Paul Kolleck on several transactions over the years and he has always made the process easy and enjoyable. Overall great service from the entire BMW Store sales and service team! More

by Capouch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
December 21, 2021

Awesome experience. Jonathan is very knowledgeable and courteous. We just casually stopped by to look at BMW and a week later car is my garage. More

by Piyush237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fender, Jonathan Kumar
December 19, 2021

Timothy, Susan, Eric and Ric were simply amazing. They were knowledgeable and very kind. Customer service was and continues to be top notch. More

by PDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Susan Ward, Timothy Morrison, Eric Fender
December 15, 2021

We purchased two BMW’s this year working closely with John, Jemar, Susan and Amy. John was expert in explaining the models, features and year differences. John is incredibly responsive to phone calls More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beam, Susan Ward, Jemar DuBose, Amy Ludlum
December 13, 2021

Emily was terrific - knowledgeable, helpful, patient, great communication, and easy to work with. And the rest of the staff at The BMW Store was equally friendly and made the car buying experience simpl More

by scottschwartz1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Emily Blose
December 10, 2021

Excellent experience. Paul's knowledge of the BMW line up and customer service made the process very smooth. Susan is fantastic and helped make sure we understood all the features of our new car. Business of More

by nickrecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
December 10, 2021

The staff is friendly, and it's clear that excellent customer service is part of the culture. More

by BL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Eric Fender
December 08, 2021

Mr Paul made the purchase an pleasant and super easy experience to purchase my X3. he worked really hard with me to get the right car. Thanks a lot for all you do paul and Susan. More

by sagar.wanderer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
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