The BMW Store

The sales person and the dealership made the purchase an enjoyable and easy experience to purchase my X5. It wasn’t a 3 hour experience and that was my reason for purchasing my car. enjoyable and easy experience to purchase my X5. It wasn’t a 3 hour experience and that was my reason for purchasing my car. More

I ordered my vehicle back in late July/early August of 2021 but due to chip shortages, production and shipment from port were delayed and vehicle delivery did not take place until late November of 2021. 2021 but due to chip shortages, production and shipment from port were delayed and vehicle delivery did not take place until late November of 2021. Dean did a nice job of keeping me informed about the status of my vehicle. Ric was also quite engaging and helpful throughout the process. Susan did a nice job of walking me through my vehicles features at delivery. My only point of dissatisfaction was around the closing/financing of the vehicle - an error on my purchase price that would have ended up penalizing me nearly $1,500 if I hadn't caught it. I tend to be very detail oriented and as such, found the error. I try my best to give people the benefit of the doubt, so it's quite possible this was an honest oversight. Other than that the delivery and closing of the vehicle came off without a hitch. More

Outstanding work Paul. Great communication, nice attention to detail, seamless delivery, transparent numbers, no xxxxxxxx. Love the car. I’d do it again. Great work. attention to detail, seamless delivery, transparent numbers, no xxxxxxxx. Love the car. I’d do it again. Great work. More

The BMW Store provided me with an excellent sales experience from start to finish, how the car buying process should be!!! experience from start to finish, how the car buying process should be!!! More

Jonathan was great to work with. He went above and beyond to ensure I was happy with the my purchase. Made the buying process very smooth! Would definitely recommend! to ensure I was happy with the my purchase. Made the buying process very smooth! Would definitely recommend! More

I had a great experience with Jonathan. He’s very knowledgeable, helpful, and responsive. He answered all my questions and made the process simple. knowledgeable, helpful, and responsive. He answered all my questions and made the process simple. More

Excellent customer service with a high level of professionalism. I will always buy my cars from The BMW Store. professionalism. I will always buy my cars from The BMW Store. More

Paul made the out of state purchase extremely easy and was up transparent about the negotiated deal. Upon arrival (I flew in from out of state) the vehicle was ready as was the paperwork, and I was in an was up transparent about the negotiated deal. Upon arrival (I flew in from out of state) the vehicle was ready as was the paperwork, and I was in and out in no time. Susan has a great personality and was really excited about showing off the features of the car. Overall good experience and would buy another vehicle from this dealership again. The folks here seemed to genuinely care about providing a great customer experience, and I can assure you that not all BMW dealerships are like this. More

Jon was the best! He answered all questions I had concerning the new car I was looking to buy! concerning the new car I was looking to buy! More

I’ve been working with Dean for several years. His product knowledge and attention to detail are top notch. He always comes through with the right car for me. product knowledge and attention to detail are top notch. He always comes through with the right car for me. More