The BMW Store

We purchased two BMW’s this year working closely with John, Jemar, Susan and Amy. John was expert in explaining the models, features and year differences. John is incredibly responsive to phone calls John, Jemar, Susan and Amy. John was expert in explaining the models, features and year differences. John is incredibly responsive to phone calls, questions that inevitably arise when purchasing a car, and “low pressure” at decision time. We have full confidence and trust in John, and is a major reason why we chose The BMW Store. Post sale support from Jemar (Finance), Susan and Amy (BMW Geniuses) is excellent. Jemar does a great job at simplifying a tough process. Explanations to our many questions were very informative. Susan and Amy are truly genius in explaining different settings to enhance the overall driving experience. We learned a lot during the BMW Genius discussions! Many thanks to The BMW Store for a customer centric approach and awesome Driving Machines!! More

Emily was terrific - knowledgeable, helpful, patient, great communication, and easy to work with. And the rest of the staff at The BMW Store was equally friendly and made the car buying experience simpl great communication, and easy to work with. And the rest of the staff at The BMW Store was equally friendly and made the car buying experience simple and stress-free. It was the best car buying experience I've ever had in the dozen cars I've purchased. More

Excellent experience. Paul's knowledge of the BMW line up and customer service made the process very smooth. Susan is fantastic and helped make sure we understood all the features of our new car. Business of and customer service made the process very smooth. Susan is fantastic and helped make sure we understood all the features of our new car. Business office was fast and efficient as well. Highly recommend! More

The staff is friendly, and it's clear that excellent customer service is part of the culture. customer service is part of the culture. More

Mr Paul made the purchase an pleasant and super easy experience to purchase my X3. he worked really hard with me to get the right car. Thanks a lot for all you do paul and Susan. experience to purchase my X3. he worked really hard with me to get the right car. Thanks a lot for all you do paul and Susan. More

Amy gave such fantastic service- I cannot praise her highly enough. We visited 4 other dealerships on our search and Amy is hands down one of the most professional, respectful, knowledgeable, and sophis highly enough. We visited 4 other dealerships on our search and Amy is hands down one of the most professional, respectful, knowledgeable, and sophisticated salespeople I have encountered. When I walked into the sales room without my husband this afternoon, We just ordered an X5 with her and I have to say that she made the process as quick and easy as I ever could have imagined! What a great experience. 10 out of 10! More

Paul and Susan and the entire staff I encountered. Leased my 3rd bmw and couldn’t have been easier. my 3rd bmw and couldn’t have been easier. More

Great store helping me purchase my first car. Emily was great advising the design and build and was excellent at communicating updates throughout the build and shipping process. Susan was excellent on deli great advising the design and build and was excellent at communicating updates throughout the build and shipping process. Susan was excellent on delivery day at getting all the technology paired and educating me of all the features available in my new car. Store is very clean and well kept and all the employees are very friendly and helpful. More

mathew garapic got me a great deal on a x6 m series thank you so much matt garapic i would recommend him to anyone looking for a bmw in Illinois you so much matt garapic i would recommend him to anyone looking for a bmw in Illinois More

Super dealership. Courteous, clear and communicative throughout the buying process. Would recommend for a great buying experience. throughout the buying process. Would recommend for a great buying experience. More