The BMW Store

Great experience! Everyone we met was very nice. Probably the best new car purchase we have ever experienced. the best new car purchase we have ever experienced. More

Great experience! Highly recommend. Process was smooth. Jonathan was very knowledgeable and was in constant communication. Jonathan was very knowledgeable and was in constant communication. More

Service experience with the bmw store Cincinnati is always been excellent. Joe gettler was my service advisor he handled the service well. Like the way they do inspection and send it to customers with always been excellent. Joe gettler was my service advisor he handled the service well. Like the way they do inspection and send it to customers with a video link. Would surely recommend all my friends and family to buy there BMW from this store. Thanks Ak More

Dean Stathes personable attitude, knowledge and ability to explain and match the BMW to my desired features was admirable. After spending time with Dean I decided to shop closer to home 289 mi away in SE to explain and match the BMW to my desired features was admirable. After spending time with Dean I decided to shop closer to home 289 mi away in SE Ky..Dean'has a great attitude he was very understanding with no pressure sales that followed. While spending the night with family in N Ky. and reviewing the offer I decided to purchase. We informed Dean the following morning to prepare the BMW for pick-up. Upon arrival I was met at the door by Dean and Paul Kolleck wanting to know if I was a Veteran. If so I would qualified for a percentage discount of which I had no prior knowledge. Dean and Paul had observed me having USAA Insurance carried by most Veterans. This to me shows the Personnel at The BMW Store care greatly about what they can do for their customers and not just the sale of a vehicle. Susan Ward was a jewel the Best at explaining all the features to me and Eric had almost all the paperwork prepared and ready for signature. The BMW Store have Great Professional Teamwork by All. Of the 58 years of purchasing new vehicles this transaction was one at the Top. R. Souleyret More

Excellent Service by Nick Norman. This was my first time buying and building a new car and Nick made the process flawless. I can't recommend the BMW Store enough. I'll definitely be back for my next car pur buying and building a new car and Nick made the process flawless. I can't recommend the BMW Store enough. I'll definitely be back for my next car purchase. More

My experience at the BMW Store was nothing short of stellar. I came in having already test driven a 2022 BMW X3 and was looking to order an X3 M40i. Emily was incredibly helpful and responsive along th stellar. I came in having already test driven a 2022 BMW X3 and was looking to order an X3 M40i. Emily was incredibly helpful and responsive along the way - answering dozens of questions about options and the process. She was receptive when I stopped by in an impromptu fashion to check out upholstery options and made sure that everything in the build was to my specifications. The delivery process was also very smooth, and I left with no questions asked about my new car, the trade in, and the purchase process as a whole. It was the best car purchasing experience I have had thus far. More

Great service, the staffs are very helpful. I definitely come back to this dealer for my next car. come back to this dealer for my next car. More

Jonathan Kumar worked with me through out the process which was quick and easy. I drove 100+ miles to pick up the car without any issues. which was quick and easy. I drove 100+ miles to pick up the car without any issues. More

If you are car enthusiast, Kumar is the guy to go. Best enthusiast in store and has the most professional knowledge about bmw. enthusiast in store and has the most professional knowledge about bmw. More

They are a great dealership! The staff has been very helpful and knowledgeable! I highly recommend Jonathan Kumar and the BMW Store. helpful and knowledgeable! I highly recommend Jonathan Kumar and the BMW Store. More