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The BMW Store
Cincinnati, OH
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My experience at the BMW Store was nothing short of stellar. I came in having already test driven a 2022 BMW X3 and was looking to order an X3 M40i. Emily was incredibly helpful and responsive along th stellar. I came in having already test driven a 2022 BMW X3 and was looking to order an X3 M40i. Emily was incredibly helpful and responsive along the way - answering dozens of questions about options and the process. She was receptive when I stopped by in an impromptu fashion to check out upholstery options and made sure that everything in the build was to my specifications. The delivery process was also very smooth, and I left with no questions asked about my new car, the trade in, and the purchase process as a whole. It was the best car purchasing experience I have had thus far. More
We have purchased multiple BMW’s from The BMW Store and wouldn’t consider going to any other dealership. It was our second time working with Paul and Susan, both make the process easy and enjoyable. They wouldn’t consider going to any other dealership. It was our second time working with Paul and Susan, both make the process easy and enjoyable. They are very professional, knowledgeable and friendly. We would recommend the team we worked with at The BMW Store to our friends. More
Your entire staff was terrific. We ordered my car online with John Beam’s help. When we arrived to pick it up it was ready with a big red bow on top. Perfect & exactly what we ordered. Rick kept us updated with John Beam’s help. When we arrived to pick it up it was ready with a big red bow on top. Perfect & exactly what we ordered. Rick kept us updated on it’s making & arrival from Germany. The finance department was quick & easy. Lastly Susan Ward explained all the fabulous features. It is our second BMW purchase from The BMW Store of CN. I would highly recommend them to all. More
I’ve worked with Paul Kolleck on several transactions over the years and he has always made the process easy and enjoyable. Overall great service from the entire BMW Store sales and service team! over the years and he has always made the process easy and enjoyable. Overall great service from the entire BMW Store sales and service team! More
Awesome experience. Jonathan is very knowledgeable and courteous. We just casually stopped by to look at BMW and a week later car is my garage. courteous. We just casually stopped by to look at BMW and a week later car is my garage. More
Timothy, Susan, Eric and Ric were simply amazing. They were knowledgeable and very kind. Customer service was and continues to be top notch. were knowledgeable and very kind. Customer service was and continues to be top notch. More