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The BMW Store

Cincinnati, OH

5.0
1,565 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,565 reviews

February 18, 2022

Paul and Suzan made it really easy to return my old BMW and get me into a new one. My relationship with Paul and this dealership has been there for over 10 years. Every single detail is always covered with More

by noriega.p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
February 14, 2022

Dealership is conveniently located, well equipped, and staffed with kind and helpful folks. There is no pressure to buy and there is an aim to meet your desired car goals. Paul was helpful in navigating a More

by hammerm930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
February 09, 2022

Paul and team were so professional and pleasant to work with. I am probably on the younger end of their traditional customer demographic, but they treated me with so much respect, took me seriously, and we More

by Tgh19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
February 08, 2022

Made the buying process easy and delivered on all promises made during the negotiation process. The pre-owned X5 looked brand new, when we picked it up. Thanks, More

by ddrayome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norman, Jemar DuBose
February 07, 2022

Great service, great follow up, honest finance people. This is the experience we should all expect from a car dealer or any business dealing. Will return to the BMW store. Also, BMW makes a great car! More

by Nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
February 05, 2022

Everyone was outgoing, helpful and friendly. Process was easy and hassle-free. Definitely recommend them. Excited about our new car! More

by Ekhunziker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Morrison, Eric Fender, Jonathan Kumar
January 24, 2022

They listen they are courteous and the experience is hassle free. Overall the best car purchasing experience I have had. If your in the market to purchase a BMW see these people first. More

by ADENTIST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beam, Emily Blose
January 20, 2022

Emily is great! Over the top customer service. Highly recommend working with her and the whole BMW Store. Very professional and will help you with anything you need. Definitely 5 stars! More

by PJtoby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Blose
January 19, 2022

Great people to work with. Very professional. They know their product. I would buy another BMW from them. More

by Jlaswell61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the gentleman that I sign the papers with. So sorry. He was great also, Paul Kolleck
January 17, 2022

I've been buying cars there since '96 the previous one I had some specific requirements. When that car got about 6 years old Paul Kolleck phoned me and said they had another one I might like. I did and More

by arzembrodt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
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